I assume you turned the exterior panel on by pressing the up and down arrows at the same time? The led will turn green when on. Red for a fault, which you clear from the app or touch screen inside.
2017 Eagle 293RKDS, factory ordered, lots of mods and upgrades. More than I can list.
2018 Ram 3500 crew cab long bed SRW diesel 6spd Aisin 4wd Tradesman.
B&W Ram puck 5th wheel
Mopar wheel to wheel steps