Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
Jayco RV Owners Forum

Thread Tools Search this Thread Display Modes
Old 12-04-2023, 12:45 PM   #1
Senior Member
Stan&Sharon's Avatar
Join Date: Apr 2021
Location: New Hampshire
Posts: 674
Awning 2 will not retract, extends only

I must use a cordless drill to manually retract Awning 2. While this alleviates any urgency I do seek your advice to fix this quickly.

The problem appears no matter if I use the phone app, wall tablet or the wall push buttons below the tablet. Awning 1 works as it always has, it's only Awning 2 that will extend but will not retract.

I've removed the plastic cover and to expose the workings and see nothing loose (see photo). What additional troubleshooting steps should I take?
Attached Thumbnails
2022 Eagle 321RSTS w/Overlander II Solar Package
2024 GMC Sierra Denali 3500HD L8T Gas SWD
PullRite #4452 OE Adapter & #2700 SuperGlide Hitch
Stan&Sharon is offline   Reply With Quote
Old 12-04-2023, 01:25 PM   #2
Senior Member
Nature Ist's Avatar
Join Date: Jan 2019
Location: Litchfield, CT
Posts: 475
Probably the control relay has failed. Those two lead wires carry the DC current to the motor, the polarity is reversed with opposite switch positions. I doubt the problem is at the motor or the wires leading to it. You could remove the connector at the motor, test each wire to see if you have current when the switch is pressed in one direction and when pressed in the opposite direction: a tester should indicate the polarity as -12V in one and 12V in the other if the everything is working properly. (Connect one probe of the tester to the red wire and the other lead to the white wire. You may be able to do this without removing the connector if your tester has a narrow needle probe and can reach the metal of the connector where the wires go.)
If you don't have power in each direction, then find the control relay board for your awnings and check the relays. I'm assuming you have relays because you mentioned remote and APP controls. The switch, remote, and App all trigger a relay to send power to the awning motor.
2020 Eagle HT 30.5 CKTS Modern Farmhouse (16" wheels, spring shackles set on lower hole of frame, SumoSprings TSS-107-40, standard kingpin, B&W Companion slider, TST-507 TPMS, Progressive Industries hardwired 50A EMS HW-50C)
2019 F250 SRW SuperCab 4X4 SB 6.2 (10,000# GVW) 3.73 Axle 18" wheels
Nature Ist is offline   Reply With Quote
Old 12-04-2023, 01:49 PM   #3
Join Date: Dec 2021
Location: Manchester
Posts: 58
I had same problem on my awning 1 on a 2021 eagle 319 mlok as said by nature 1st it’s the relay problem with that is the relay is inside the bmpro node box in the basement solder onto the node board so unless you feel comfortable opening up the node box find the replacement relay and changing it out. If not dealer will tell you the node needs replacing which is pricey.
2017 F350 Diesel SRW with air bags
2021 Eagle 319 MLOK (current)
2019 Jayflight 34 RSBS (sold)
2018 Jayflight 28 RLS (traded)
langewi is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.

All times are GMT -6. The time now is 05:37 AM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.