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08-09-2019, 02:26 PM
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#1
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Senior Member
Join Date: Feb 2019
Location: Schertz
Posts: 1,020
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Awning failure
Will try to post pics of my awning. Does anyone know why one arm will not extend? It's not sticking, just won't extend until I pull on it. Dealer replaced the strut but didn't help. Still won't come out without help. Any advice?
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08-09-2019, 02:34 PM
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#2
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Site Team
Join Date: Apr 2012
Location: Newark, NY
Posts: 15,927
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Is that arm binding up to the channel on the side, and leaving a scape mark? We don't have a power awning, but when our manual ones did that, the fabric shifted a little on the tube, and put the arms out of plumb.
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Moderator
Think you're too old to cry or swear out loud...walk into your hitch in the dark.
2012 Jay Flight 19RD
2016 Ford F150 XLT 2X4 SC 3.5L Eco Max Tow
2010 Tundra TRD DBL Cab (Traded)
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08-09-2019, 02:44 PM
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#3
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Senior Member
Join Date: Feb 2019
Location: Schertz
Posts: 1,020
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Quote:
Originally Posted by JFlightRisk
Is that arm binding up to the channel on the side, and leaving a scape mark? We don't have a power awning, but when our manual ones did that, the fabric shifted a little on the tube, and put the arms out of plumb.
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No, it's not binding. It's like it's just balancing there and just a little pull it comes out like it's supposed to. So weird. Can't figure out why it's doing that. Dealer told me it's cuz there's only one motor on one arm, not both. Ok, so how are all the other awnings in the world coming out like they're supposed to?????
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2018 Ram 3500 CC Longhorn LB SRW w/timbrens
2019 Jayco Eagle 355MBQS
Pullrite 2600 Superlite
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08-09-2019, 03:08 PM
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#4
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Site Team
Join Date: Apr 2012
Location: Newark, NY
Posts: 15,927
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Has it always done this, or just started? What year is your rig? Wondering if the spring needs another wind on that side.
Also, maybe a little lube on the pivot points would be good.
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Moderator
Think you're too old to cry or swear out loud...walk into your hitch in the dark.
2012 Jay Flight 19RD
2016 Ford F150 XLT 2X4 SC 3.5L Eco Max Tow
2010 Tundra TRD DBL Cab (Traded)
2 new fluffy Corgis, Bayley and Stanley
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08-09-2019, 03:12 PM
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#5
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Senior Member
Join Date: Nov 2016
Location: Grafton
Posts: 317
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Sounds like the pin for the spring may have come out? Or, Carefully remove it and get another turn on the awning tube to increase the tension.
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2017 Jayco 27.5 RLTS
2016 Ford F-350 crew cab Lariat. 6.2 liter
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08-09-2019, 03:25 PM
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#6
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Senior Member
Join Date: Feb 2019
Location: Schertz
Posts: 1,020
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It's a 2019, had it four months. Has done this since day one. And I too think it's the spring or the tension but I've gotta get the service tech to do understand this.
__________________
2018 Ram 3500 CC Longhorn LB SRW w/timbrens
2019 Jayco Eagle 355MBQS
Pullrite 2600 Superlite
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08-09-2019, 03:47 PM
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#7
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Senior Member
Join Date: Apr 2012
Location: Just south of Sarnia
Posts: 1,035
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Our 2017 321rsts did that. Live fixed it. Lube all the Hinge points. Dry lube is best
RoadrunnerII
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RoadrunnerII
Livin the dream... Retired!
TV 2016 F250 Crew Sterling Gray SB 6.7 PS airlift ultimate Air bags
2017 Eagle 321RSTS
Pullrite autoslider
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08-09-2019, 04:06 PM
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#8
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Senior Member
Join Date: Aug 2018
Location: Atlanta
Posts: 514
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Agree on the lubrication. When I went to pick mine up last year and checked it out before signing all the papers, I had noticed the same problem. All lubed up and it worked fine.
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2019 Entegra Odyssey 31L
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08-10-2019, 07:45 AM
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#9
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Senior Member
Join Date: Aug 2017
Location: Kingston
Posts: 1,210
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I X2 agree with Rkymntsno ---
Trying to get the dealer to understand is the hardest..
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Don & Donna Stout
E-9 Anchor Clanker
Full timers since 2010
2017 North Point 381 DLQS
2015 F-250 6.7 w/Timbrens
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08-10-2019, 08:04 AM
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#10
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,859
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There is no spring to tension on the electric awning.
It's gravity and is balenced when closed. Mine needs some spray silicone when it does that and sometimes a tug to get it rolling. If you just keep opening it, mine will eventually let go and unroll on its own.
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2011- 351RLTS Eagle, MorRyde suspension/pin box,
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Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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08-10-2019, 08:23 AM
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#11
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Senior Member
Join Date: Feb 2019
Location: Schertz
Posts: 1,020
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Quote:
Originally Posted by norty1
There is no spring to tension on the electric awning.
It's gravity and is balenced when closed. Mine needs some spray silicone when it does that and sometimes a tug to get it rolling. If you just keep opening it, mine will eventually let go and unroll on its own.
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I did that the first time I opened it. I thought I ripped the awning off. Doesn't seem right to have to do that. But you're right, it's just balancing there waiting on a little tug. I'll lubricate and see what happens. Thanks.
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2018 Ram 3500 CC Longhorn LB SRW w/timbrens
2019 Jayco Eagle 355MBQS
Pullrite 2600 Superlite
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08-10-2019, 08:25 AM
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#12
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Site Team
Join Date: May 2017
Location: Connellsville
Posts: 22,722
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Mine does the same thing occasionally. As others mentioned, a good lubrication helps it for some time before it starts to bind again.
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2017 Jay Feather 7 22BHM Baja/Andersen WD
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08-10-2019, 08:42 AM
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#13
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Senior Member
Join Date: May 2012
Location: Minnesota
Posts: 9,780
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Quote:
Originally Posted by norty1
There is no spring to tension on the electric awning.
It's gravity and is balenced when closed. Mine needs some spray silicone when it does that and sometimes a tug to get it rolling. If you just keep opening it, mine will eventually let go and unroll on its own.
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X2.
When mine acts up, I clean the arms well, and wipe spray silicone on all parts that contact each other as it opens. The pivot points do not seam to be the issue. With age, mine seems to have less issues.
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08-10-2019, 10:17 AM
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#14
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Site Team
Join Date: Apr 2012
Location: Newark, NY
Posts: 15,927
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Quote:
Originally Posted by norty1
There is no spring to tension on the electric awning.
It's gravity and is balenced when closed. Mine needs some spray silicone when it does that and sometimes a tug to get it rolling. If you just keep opening it, mine will eventually let go and unroll on its own.
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I didn't know there are no springs in the power awnings. I learn something every day here!
__________________
Moderator
Think you're too old to cry or swear out loud...walk into your hitch in the dark.
2012 Jay Flight 19RD
2016 Ford F150 XLT 2X4 SC 3.5L Eco Max Tow
2010 Tundra TRD DBL Cab (Traded)
2 new fluffy Corgis, Bayley and Stanley
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08-31-2019, 11:56 AM
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#15
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Senior Member
Join Date: Oct 2017
Location: Norfolk
Posts: 175
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Nope, no springs in a power awning. Nor can I see how having only one motor could cause this problem. The motor turns the tube you see running between the arms which winds the awning up to close it or unwinds it to let it out. When we picked out 32N up from the dealer, he told me that the gas struts were bad and replacements were already on order. Even with the new struts, I have to give it a push every once in a while to get it going out. No big deal.
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Bill & Cindy
Jayco Alante 32N
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08-31-2019, 12:10 PM
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#16
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Senior Member
Join Date: Apr 2016
Location: Morganton
Posts: 724
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I have one that does the same thing once I start out with it I have to pull on that arm then it falls out even with the other and goes on out never have figured out what hangs does it every time mine is a 09
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08-31-2019, 01:21 PM
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#17
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Senior Member
Join Date: Apr 2018
Location: Perryton
Posts: 686
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Awww ning
Quote:
Originally Posted by rkymntsno
It's a 2019, had it four months. Has done this since day one. And I too think it's the spring or the tension but I've gotta get the service tech to do understand this.
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Time to take it back to the stealer, at only four months old they should jump through fire lit hoops for you, unless it's CW.
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Eric & D.Ann Riddle
2018 Nissan Titan CC SV rwd
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08-31-2019, 02:43 PM
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#18
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Senior Member
Join Date: Jul 2018
Location: Green Bay
Posts: 398
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Quote:
Originally Posted by Midnightmoon
Mine does the same thing occasionally. As others mentioned, a good lubrication helps it for some time before it starts to bind again.
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We have a 2017 Jayfeather 23rlsw that has done that since new. Where do you lube it?
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08-31-2019, 02:56 PM
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#19
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Junior Member
Join Date: Mar 2011
Posts: 11
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Awning
Mine does it when I am not level
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08-31-2019, 03:09 PM
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#20
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Junior Member
Join Date: May 2019
Location: St Augustine
Posts: 10
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I have a 2017 and mine did the same thing. I also noticed that when the awning was going out or coming in, it wobbled. My service tech told me it was because of the small screws that hold the end caps on and ultimately are part of the motor mechanism get wallowed out. He took out the screws and put in pop rivets instead. It has worked perfect since then......
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