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Old 09-10-2015, 10:45 AM   #1
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Awning LED strip

Has anyone had trouble with the plastic strips that hold the LED lights that are located along the underside of the awnings. Both my light strips have twisted with the summer heat, they look like a spiral noodle. Phoned Jayco passed the buck to Dometic, even it these strips are replaced with the same material the result will be the same
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Old 09-10-2015, 12:02 PM   #2
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Yes I had the same issue on my 2014 Keystone Cougar. They did the same thing 2 mths after I bought it new. They replaced them under warranty, now they are starting to do it again.
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Old 09-10-2015, 01:11 PM   #3
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Hoojs, whas your awning black as well? I wonder if the color contributes to the heat.
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Old 09-10-2015, 02:49 PM   #4
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Outsides black, the underneath portion is white. Both times it started the awning was rolled up and it was hot out.
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Old 09-13-2015, 02:08 PM   #5
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Had the same problem our 2016 Pinnacle. I stripped off the original tape carefully with a razor blade and put on new 3M tape and mounted the strip to the sidewall just under the edge of the awning track. So far it has stayed up just fine and it has been in the hot sun quite a bit. I'm keeping my fingers crossed.
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Old 09-13-2015, 07:21 PM   #6
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I had to have the led lights replaced on my trailer due to water entering the light strip. When they did, the tech removed the strip the lights were mounted
in (the one thats giving you problems) and attached the lights in the channel the strip slide into. He said Jayco had a lot of warranty claims on the lights failing and Jayco felt it was the fault of the removable channel.
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Old 09-14-2015, 07:59 AM   #7
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Same thing happened to my 2014 31.5RLTS. Dealer replaced it. Dometic told them it was do to heat and they have changed the material they use and it wouldn't happen again. Second one has now started to do it.
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Old 09-14-2015, 12:00 PM   #8
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This is what Dometic told me, is that they have a new fix of a improved plastic strip, which is complete BS, mine curled so much it pulled the wires off the LED strip had to re-solder them back in place for the strips to be functional, will be replaced under warranty and as guessed, on your own hook when warranty expires.
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Old 09-14-2015, 12:52 PM   #9
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We have the same issue on the second awning but the main awning is still arrow straight.
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Old 09-15-2015, 08:04 AM   #10
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2 sided automotive trim tape.. take down the strip apply the tape to the bottom of the light strip then after cleaning the area with wipes stick it down ...
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