RV News RVBusiness 2021 Top 10 RVs of the Year, plus 56 additional debuts and must-see units → ×
Jayco RV Owners Forum
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 10-19-2020, 06:13 PM   #1
Junior Member
 
Join Date: Oct 2020
Location: Ocean Isle Beach
Posts: 2
Bedroom slide problems

We have a 2019 Pinnacle 36SSWS and the bedroom slide will barely go in and out. It struggles to go in and out we have a hard time getting it to open or close completely. We have already replaced one motor on it. We are the second owner, just having bought it a month ago. Our rv tech says the whole slide mechanism needs to be rebuilt. The previous owner had the slide worked on twice for the same issue and it still has three months left on the factory warranty, but Jayco refuses to offer any assistance. Has any other pinnacle owners had bedroom slide issues?
Sanddog is offline   Reply With Quote
Old 10-20-2020, 07:05 PM   #2
Senior Member
 
Joan617's Avatar
 
Join Date: Nov 2018
Location: Las Cruces (soon...)
Posts: 731
We have your rig, year and model. While at Vogt RV in Ft Worth for sidewall crack repair this July, the service manager pulled us aside to point out a problem with our inside BR slide (that's the Schwintec). He explained that when you peel back the rubber seal in front of the lower slide, there is a wheel below the lower slide track that has a convex "V" shape profile that runs in a concave "V" shape of the slide rack and that should bear no weight and just provide lateral guidance. He explained that you should be able to spin the wheel freely and that this is the first thing he checks when he sees a new rig. On our rig, the lower rack was clearly resting its weight on the wheel. He then took us inside and noted that the slide roller wheel was eroding a trough in the floor. We keep our ottoman, normally stationed in the living area, at the foot of the bed, so really never noticed it.

Anyway, we have modified our travel plans to return to Vogt at the end of January to rebuild the slide mechanism.

We also have a problem with the outer BR slide (Slimrack). I firmly believe that the top and bottom racks are off by gear tooth or two, as there is a 3/4" gap inside at the bottom slide, where the top of the slide is flush with the wall. Also, when we have to prepare for travel day, I always push from the outside with all my might to get the outer slide flush with the outside wall.

Both the Schwintec and the Slimrack are similar slide systems; they use small electric motors (like you find in your drill) buried in the wall, that are geared down to 300+ ratios to provide torque to a shaft that runs both upper and lower racks at once. They both use the Hall Effect to count the revolutions on each motor in order to keep them synchronized. It's extraordinarily clever in my opinion, but the guys at Vogt RV- and other techs I have talked to- say that they are often over used and overloaded.

Anyway SandDog, I hope that this helps with providing context and ideas; maybe it's stuff you already know. Most other problems we have had were self-inflected. We love our rig as a home for two years now and hope you do well.
Angus
__________________
Joan & Angus Campbell
Building in Las Cruces, NM
2019 Pinnacle 36SSWS
2019 F350 DRW Lariat CC Long Bed Diesel "Sheila"
3 Chihuahuas and 4 cats
We don't camp, we don't glamp, we LIVE.
Joan617 is offline   Reply With Quote
Old 10-20-2020, 07:10 PM   #3
Senior Member
 
Joan617's Avatar
 
Join Date: Nov 2018
Location: Las Cruces (soon...)
Posts: 731
I meant to add pictures of the Schwintec racks I was talking about...


That wheel is not meant to bare weight and should spin freely, providing lateral guidance only. Ours does not spin and is under pressure. You can see it deflected to one side.
Attached Thumbnails
BR_Slide_Roller_Right.jpg  
__________________
Joan & Angus Campbell
Building in Las Cruces, NM
2019 Pinnacle 36SSWS
2019 F350 DRW Lariat CC Long Bed Diesel "Sheila"
3 Chihuahuas and 4 cats
We don't camp, we don't glamp, we LIVE.
Joan617 is offline   Reply With Quote
Old 10-20-2020, 07:28 PM   #4
Junior Member
 
Join Date: Oct 2020
Location: Ocean Isle Beach
Posts: 2
Thanks for the info. It is very helpful. I will show the rv tech this post when he comes out to look at it.
Sanddog is offline   Reply With Quote
Old 10-21-2020, 05:55 AM   #5
Member
 
Join Date: Oct 2019
Location: Camas
Posts: 72
This looks very similar to what this guy is fixing. For those of you who haven’t stumbled on this guy yet, he is amazing!

https://youtu.be/DrQwqJqAbS8

No,, it’s not a Schwintek system but it’s another example of a slide bearing weight down on components that were never designed to take that kind of load.
__________________
2019 377 RLBH
2019 F-350 PowerStroke Longbed SW
Airbags
Pchansen is offline   Reply With Quote
Old 10-21-2020, 07:27 AM   #6
Senior Member
 
TxLoser's Avatar
 
Join Date: Feb 2017
Location: DFW
Posts: 1,283
Quote:
Originally Posted by Joan617 View Post
I meant to add pictures of the Schwintec racks I was talking about...


That wheel is not meant to bare weight and should spin freely, providing lateral guidance only. Ours does not spin and is under pressure. You can see it deflected to one side.

Interesting. Pretty certain mine wonít turn on either the bedroom or kitchen slide. Where is the weight supposed to be held? On the racks? My kitchen slide for example, the floor of the slide rests on the floor of the trailer when closed, but when open Iíd assume the weight transfers to the racks and those rollers partially?
__________________
2019 Eagle 321RSTS
2019 Chevy 3500HD SRW Dmax
TxLoser is offline   Reply With Quote
Old 10-21-2020, 03:37 PM   #7
Senior Member
 
Radar57's Avatar
 
Join Date: Aug 2019
Location: Avon
Posts: 170
Quote:
Originally Posted by Pchansen View Post
This looks very similar to what this guy is fixing. For those of you who havenít stumbled on this guy yet, he is amazing!

https://youtu.be/DrQwqJqAbS8

No,, itís not a Schwintek system but itís another example of a slide bearing weight down on components that were never designed to take that kind of load.
X2. This guy is great and fun to watch. There are some videos that are Schwintek specific.
__________________
Keith and Lisa Ward
2019 Ford F350 SB 6.7L Diesel
2019 Pinnacle 36FBTS
Radar57 is offline   Reply With Quote
Old 10-22-2020, 07:53 AM   #8
Senior Member
 
AKRUEBBE's Avatar
 
Join Date: Apr 2018
Location: Top of The Hill RV Resort, Baytown, TX
Posts: 2,454
Quote:
Originally Posted by Joan617 View Post
I meant to add pictures of the Schwintec racks I was talking about...That wheel is not meant to bare weight and should spin freely, providing lateral guidance only. Ours does not spin and is under pressure. You can see it deflected to one side.
Angus, I checked mine on the bedroom slide and they do not turn and are slightly cocked over but not quite as much as yours. What can we do about it? I have a feeling Jayco would shrug us off if we presented that problem.
__________________
AL & JANET KRUEBBE
2019 PINNACLE 37RLWS
2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
Formerly from Sequim, WA
AKRUEBBE is online now   Reply With Quote
Old 10-22-2020, 07:55 AM   #9
Senior Member
 
Joan617's Avatar
 
Join Date: Nov 2018
Location: Las Cruces (soon...)
Posts: 731
Quote:
Originally Posted by TxLoser View Post
Interesting. Pretty certain mine wonít turn on either the bedroom or kitchen slide. Where is the weight supposed to be held? On the racks? My kitchen slide for example, the floor of the slide rests on the floor of the trailer when closed, but when open Iíd assume the weight transfers to the racks and those rollers partially?

I won't know a lot more until late January; that's when we are working back to Ft Worth to see Vogt RV and have them work on both bedroom slides. But I'll be sure to get the full info then.
Angus
__________________
Joan & Angus Campbell
Building in Las Cruces, NM
2019 Pinnacle 36SSWS
2019 F350 DRW Lariat CC Long Bed Diesel "Sheila"
3 Chihuahuas and 4 cats
We don't camp, we don't glamp, we LIVE.
Joan617 is offline   Reply With Quote
Old 10-22-2020, 08:00 AM   #10
Senior Member
 
AKRUEBBE's Avatar
 
Join Date: Apr 2018
Location: Top of The Hill RV Resort, Baytown, TX
Posts: 2,454
Quote:
Originally Posted by Joan617 View Post
I won't know a lot more until late January; that's when we are working back to Ft Worth to see Vogt RV and have them work on both bedroom slides. But I'll be sure to get the full info then.
Angus
Good............anxious to hear.
__________________
AL & JANET KRUEBBE
2019 PINNACLE 37RLWS
2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
Formerly from Sequim, WA
AKRUEBBE is online now   Reply With Quote
Old 10-22-2020, 11:25 AM   #11
Senior Member
 
Nature Ist's Avatar
 
Join Date: Jan 2019
Location: Litchfield, CT
Posts: 310
Quote:
Originally Posted by Joan617 View Post
I meant to add pictures of the Schwintec racks I was talking about...


That wheel is not meant to bare weight and should spin freely, providing lateral guidance only. Ours does not spin and is under pressure. You can see it deflected to one side.
On my 30.5 CKTS the bedroom wardrobe slide is supported by those wheels, there are no rollers anywhere under the slide. Looking at it, the way the wiring harness runs, there would be no way to put rollers under this slide. My kitchen slide has numerous rollers underneath, and they are all carrying weight, yet the Schwintek rollers are next to impossible to rotate while extended. None of them appear to be leaning or showing signs of wear...yet.
__________________
2020 Eagle HT 30.5 CKTS (16" wheels, spring shackles set on lower hole of frame, SumoSprings TSS-107-40, standard kingpin, B&W Companion slider, TST-507 TPMS)
2019 F250 SRW SuperCab 4X4 SB 6.2 (10,000# GVW) 3.73 Axle 18" wheels
Nature Ist is offline   Reply With Quote
Old 10-24-2020, 08:21 PM   #12
Senior Member
 
Rock's Avatar
 
Join Date: Sep 2015
Location: Mexico Beach
Posts: 1,476
Both my slide upper and lower wheels will
Not turn on both slides
__________________
2016 Pinnacle 36 FBTS
2006 Ram 3500 SRW SB
2019 Ram 3500 4x4 LB, DRW, HO Motor 4:10 Air Suspension
Rock is offline   Reply With Quote
Old 10-27-2020, 02:20 PM   #13
Member
 
Zs387RDFS's Avatar
 
Join Date: Feb 2020
Location: Byron Center, MI
Posts: 61
try to run slide in manual override

I find that the Schwintek mechanisms sometimes run like they are overloaded, or under-powered.


If you know where the controller is (for the bedroom slide, likely in the compartment [basement ceiling?] below), put it into manual override then run the slide. This powers the drive motors much more robustly, like they should move IMO.

instructions here:


I had timing issues with an earlier 5er (Forrest River) and had to do this regularly.
Not a solution, but maybe a way to get it done for you.
__________________

2020 North Point 387RDFS
modern farmhouse
2018 GMC Denali HD CC SRW Duramax L5P
Curt A20
Airlift 5000
Michelin Defender LTX M/S
Zs387RDFS is offline   Reply With Quote
Old 10-27-2020, 05:10 PM   #14
Senior Member
 
Rock's Avatar
 
Join Date: Sep 2015
Location: Mexico Beach
Posts: 1,476
Manuel override will not give more power to the slide. Older units had an adjustment on the control box that regulated amp draw. If to low the motors would stall. My 2016 had that control unit. The later ones do not and the amp draw is what stalls the motor and is a fixed value. I dropped mine down to low and when fridge was loaded up that side would stall. Had to re adjust.
__________________
2016 Pinnacle 36 FBTS
2006 Ram 3500 SRW SB
2019 Ram 3500 4x4 LB, DRW, HO Motor 4:10 Air Suspension
Rock is offline   Reply With Quote
Old 10-28-2020, 06:34 AM   #15
Member
 
Zs387RDFS's Avatar
 
Join Date: Feb 2020
Location: Byron Center, MI
Posts: 61
Quote:
Originally Posted by Rock View Post
Manuel override will not give more power to the slide....

Actually it will. I did this with my kitchen slide recently (2020 North Point) and it operated with much more 'oomph' than it does normally. Easy to try.
__________________

2020 North Point 387RDFS
modern farmhouse
2018 GMC Denali HD CC SRW Duramax L5P
Curt A20
Airlift 5000
Michelin Defender LTX M/S
Zs387RDFS is offline   Reply With Quote
Old 10-28-2020, 07:40 AM   #16
Senior Member
 
Rock's Avatar
 
Join Date: Sep 2015
Location: Mexico Beach
Posts: 1,476
Your kitchen slide is not a Schwintec it is a slimrack. All it does is remove the stall force from mine which is amp draw. So I guess that is the more power u r talking about. It is limited on mine so the much over loaded schwintec does not rip itself apart. Newer schwintec boxes do not have a stall force adjustment. The override removes that on newer ones. Unless it hangs up I would not keep using override. You might be putting a hugh strain when it stops fully open or closed.
__________________
2016 Pinnacle 36 FBTS
2006 Ram 3500 SRW SB
2019 Ram 3500 4x4 LB, DRW, HO Motor 4:10 Air Suspension
Rock is offline   Reply With Quote
Old 10-28-2020, 08:22 AM   #17
Member
 
Zs387RDFS's Avatar
 
Join Date: Feb 2020
Location: Byron Center, MI
Posts: 61
Quote:
Originally Posted by Rock View Post
Your kitchen slide is not a Schwintec it is a slimrack...

Incorrect. I know my North Point better than you think.
__________________

2020 North Point 387RDFS
modern farmhouse
2018 GMC Denali HD CC SRW Duramax L5P
Curt A20
Airlift 5000
Michelin Defender LTX M/S
Zs387RDFS is offline   Reply With Quote
Old 10-28-2020, 09:17 AM   #18
Senior Member
 
Rock's Avatar
 
Join Date: Sep 2015
Location: Mexico Beach
Posts: 1,476
Well my mistake. The factory service center told me 2018 they changed large kitchen slides to slim rack.
__________________
2016 Pinnacle 36 FBTS
2006 Ram 3500 SRW SB
2019 Ram 3500 4x4 LB, DRW, HO Motor 4:10 Air Suspension
Rock is offline   Reply With Quote
Old 10-31-2020, 12:35 PM   #19
Member
 
Join Date: Aug 2020
Location: Litchfield
Posts: 87
As I recall, Jayco warranties are not transferable. I think you are on your own with this. Slides must be serviced at least annually. There are special products for lubricating the mechanism and protecting the seals. You can look for more information on youtube. If this isn't done, you will eventually have problems.
RichCarter is offline   Reply With Quote
Old 10-31-2020, 01:32 PM   #20
Senior Member
 
pawags45's Avatar
 
Join Date: Mar 2019
Location: STEWARTSTOWN
Posts: 190
We just picked up our 2019 Pinnicle 36SSWS from the shop. The kitchen slide needed to have both motors and slide racks replaced. 2 and a half months in the shop. Jayco paid for it. The service teck said to get a can of silicone and spray the racks every now and then and it will help. 3 and 1 has a product for RV use. Found it on Amazon. 3-IN-ONE RV Care Rubber Seal Conditioner with UV Shield, Silver (120084)
__________________
Thank You

Larry Wagner
Stewartstown PA
2019 Jayco Pinnacle 36SSWS (Louise)
2019 Chevelet Silverado 3500 Dully Duramax Engine (Allison Transmission) (Thelma)
pawags45 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 03:33 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.