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Old 03-16-2013, 08:21 AM   #11
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Re: Dealer wants more $$ after delivery! Seriously??

Mwebber78 couldn't have said it better...totally agree that a good dealer would have ate it. I just purchased a 33RLDS and my salesman quoted me a price with the second AC unit and forgot to add in the 50 amp prep package. When I mentioned this to him, he immediately ate the charge for it, stating that was his mistake. That was before I even committed....and yours was after delivery...what a joke!
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Old 03-16-2013, 10:40 AM   #12
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I agree that the dealership is at fault. But what would be your reaction if you had paid $1400 to much and the dealership called to correct the error???
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Old 03-16-2013, 06:42 PM   #13
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here's the rest of the story. the extra $$ was for the fifth wheel hitch that they installed in our truck as well as the sidewinder they put on our 5vr. The problem came into pay when we asked the, for a breakdown of all costs & credits before we finished the deal, the finance guy assured me everything was in the price & then among everything else, we forgot to insist ion the breakdown. We have decided to be ethical & pay for the work, but they need to rework the contract & remove the extended warranty & GAP insurance - this will give them their $$ but won't give the, their profit on the extended warranty, etc. we'll see what their reply is.
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Old 03-16-2013, 07:15 PM   #14
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If I were in your position and were convinced that this was truly a mistake and both parties had some responsibility, I would offer to pay for the dealers actual cost (usually 50% of retail) for the parts and refuse to pay for any labour.....this way they would cover their actual cost for the parts.

QUOTE=AZ Campers;122454]here's the rest of the story. the extra $$ was for the fifth wheel hitch that they installed in our truck as well as the sidewinder they put on our 5vr. The problem came into pay when we asked the, for a breakdown of all costs & credits before we finished the deal, the finance guy assured me everything was in the price & then among everything else, we forgot to insist ion the breakdown. We have decided to be ethical & pay for the work, but they need to rework the contract & remove the extended warranty & GAP insurance - this will give them their $$ but won't give the, their profit on the extended warranty, etc. we'll see what their reply is.[/QUOTE]
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Old 03-16-2013, 08:20 PM   #15
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Be careful of dealers that write on the contract "no other promises made" and in big bold Letters No Refunds

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Old 03-16-2013, 08:35 PM   #16
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There mistake you have all paper work and doc. Meet them in the middle if you want, there is a market up on everything i think the 1400 is really not this amount, also they should give you a bill of sale with all items on it. There mistake.
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Old 03-17-2013, 06:42 PM   #17
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I don't think you owe them a penny. They are the professionals and if they screwed up, well they need to bite the bullet. I bet they don't do it again.
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Old 03-18-2013, 04:08 PM   #18
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Final resolution to this issue - after we informed them that we would pay the extra $$ if they redid the contract & took out the extended warranty & GAP insurance so our payments would be about the same or a little less, the dealer got back to us & told us that they would "eat" the cost - that it is an expensive lesson for them to learn, but wanted us to be satisfied customers. So, all is well.
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Old 03-18-2013, 06:16 PM   #19
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Good outcome, they should have offered that up front but they were probably testing the waters to see if you would just pay it.
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Old 03-19-2013, 05:27 AM   #20
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If they screwed up they should eat the cost, also if I need dealer service I would find another dealer.
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