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04-30-2018, 08:21 AM
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#1
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Member
Join Date: Apr 2018
Location: Thiells
Posts: 85
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Defective Mattress in 2018 29.5 Bhds fifth wheel
I was wondering how many Jayco owners suffered through my issue. When i used my camper for the first multi-day trip I noticed the mattress was bad. After 2 consecutive night I had a 4 inch impression in the mattress. after 4 days I could not hug my wife in bed because I could turn and move over the hole was half the thickness of the mattress. I called Jayco and I was asked to open a service request with my dealer, which I did by the beginning of September. I just finally got a call that they are delivering the new mattress Thursday, 8 months after I opened the case. I wish my dealer was closer.....
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04-30-2018, 09:54 AM
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#2
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Senior Member
Join Date: Jan 2015
Location: Surprise
Posts: 2,623
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Quote:
Originally Posted by nynethead
I was wondering how many Jayco owners suffered through my issue. When i used my camper for the first multi-day trip I noticed the mattress was bad. After 2 consecutive night I had a 4 inch impression in the mattress. after 4 days I could not hug my wife in bed because I could turn and move over the hole was half the thickness of the mattress. I called Jayco and I was asked to open a service request with my dealer, which I did by the beginning of September. I just finally got a call that they are delivering the new mattress Thursday, 8 months after I opened the case. I wish my dealer was closer.....
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RV mattress are typically poor. We got rid of ours before we used it, replaced it with a mattress more to our liking. Mattress are personal items, we are different some like soft others hard etc. I wish they just eliminated the mattress. If they replace the mattress with a like one are you really going to be happy?
Happy Camping !
__________________
2011 Toyota Tundra double cab
2015 27RLS
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04-30-2018, 10:41 AM
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#3
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Senior Member
Join Date: Dec 2015
Location: Arizona
Posts: 2,324
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I think they fill them with ground up paper. Jayco replace mine once same garbage. May need to buy something different! Thanks
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04-30-2018, 10:48 AM
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#4
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Junior Member
Join Date: Apr 2018
Location: Exeter Twp
Posts: 9
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after one nights use there is a large dent on my husbands side. terrible!
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04-30-2018, 12:14 PM
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#5
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Senior Member
Join Date: Oct 2016
Location: Saint Thomas, PA
Posts: 2,234
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RV mattresses are junk. I bought a good residential mattress years ago. I move it from trailer to trailer. It's in it's 3rd trailer now. Extremely common issue. When we buy a new trailer we swap the mattresses at the dealer. That way someone gets a used trailer with a brand new sealed in plastic junk bed. Lol
Earl
__________________
2017 Eagle 293RKDS, factory ordered, lots of mods and upgrades. More than I can list.
2018 Ram 3500 crew cab long bed SRW diesel 6spd Aisin 4wd Tradesman.
B&W Ram puck 5th wheel
Line-X premium
Mopar wheel to wheel steps
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04-30-2018, 12:19 PM
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#6
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Senior Member
Join Date: Oct 2014
Location: Dallas
Posts: 377
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We are on our 3rd RV and all of the mattresses are terrible. We've replaced every one of them.
__________________
2017 Jayco Redhawk 29XK - SOLD 10/19
2015 Wrangler JKU
2019 Ford F-250
2019 Open Range 310BHS - (a Jayco Division)
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04-30-2018, 12:24 PM
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#7
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Senior Member
Join Date: Dec 2016
Location: las vegas
Posts: 261
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Ditto over and over.
Just JUNK OEM stuff........
__________________
2006 Ram Laramie 2500 4x4 crew CTD
2017 Jayco Flight SLX 245 RLSW Baja edition.
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04-30-2018, 12:26 PM
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#8
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Member
Join Date: Apr 2018
Location: Thiells
Posts: 85
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last trailer
Our last trailer we had for 10 years and the mattress was fine. We used it 40 or more nights a years for the 10 years and it went to scrap with the trailer.
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04-30-2018, 12:27 PM
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#9
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Member
Join Date: Apr 2018
Location: Thiells
Posts: 85
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thats what happened to mine. they are warrantied for 2 years
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04-30-2018, 02:22 PM
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#10
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Member
Join Date: Oct 2015
Location: Canton
Posts: 41
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Same here replaced ours with a Zinus memory foam from Amazon@$200. Money well spent.
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04-30-2018, 06:05 PM
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#11
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Member
Join Date: May 2013
Location: Long Island NY
Posts: 85
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****ty mattress
Quote:
Originally Posted by nynethead
I was wondering how many Jayco owners suffered through my issue. When i used my camper for the first multi-day trip I noticed the mattress was bad. After 2 consecutive night I had a 4 inch impression in the mattress. after 4 days I could not hug my wife in bed because I could turn and move over the hole was half the thickness of the mattress. I called Jayco and I was asked to open a service request with my dealer, which I did by the beginning of September. I just finally got a call that they are delivering the new mattress Thursday, 8 months after I opened the case. I wish my dealer was closer.....
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I had same issue got two nights and it was like sleeping on board. Went to local dealer and he got me a new and better mattress. He said he's seen this issue before. Tell your dealer he should get you a new one but tell him you don't want same ****ty one.
__________________
 Michael,Loretta
and Freckles the dog
2016 F350 lariat 4x4 6.2 gas 3:73
2018 Jayco 28.5RSTS HT
[SIGPIC]
Long Island,NY.
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05-01-2018, 06:41 AM
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#12
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Senior Member
Join Date: Feb 2017
Location: Warren
Posts: 244
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Quote:
Originally Posted by nynethead
I was wondering how many Jayco owners suffered through my issue. When i used my camper for the first multi-day trip I noticed the mattress was bad. After 2 consecutive night I had a 4 inch impression in the mattress. after 4 days I could not hug my wife in bed because I could turn and move over the hole was half the thickness of the mattress. I called Jayco and I was asked to open a service request with my dealer, which I did by the beginning of September. I just finally got a call that they are delivering the new mattress Thursday, 8 months after I opened the case. I wish my dealer was closer.....
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100% are bad. I don’t understand why they even bother putting the crappy mattress in the camper.
__________________
2014 Ram 2500 Cummins
2018 Eagle 293RKDS
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05-01-2018, 06:48 AM
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#13
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Senior Member
Join Date: Jul 2016
Location: Vancouver
Posts: 197
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We were going to pull the mattress out of our 18 Pinnacle before we even used it but ended up taking a last minute 9 day trip and suffered through with what it came with. After the first night the wife woke up with a sore hip as she is a side sleeper. Stopped at a Walmart and got a foam egg crate type cover which got her so she wasn't sore in the morning but still no good for me. Home on Sunday, new bed ordered Monday, should be here end of this week so we can sleep in comfort going forward.
Bed in our last camper was awful too but we tried to tough it out for over a year. When we ended up replacing it we vowed to never wait again. Lessons learned...
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05-01-2018, 11:19 PM
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#14
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Senior Member
Join Date: Oct 2013
Location: Eastvale, CA
Posts: 262
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There are 3 things in life you never go cheap on 1) Footware 2) Toilet paper & 3) a mattress. We’ve owned 3 Jayco’s and each mattress was just as bad. Just do yourself a favor, spend a couple hundred bucks on a replacement mattress and you will not regret it!
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05-02-2018, 09:40 AM
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#15
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Senior Member
Join Date: Aug 2015
Location: Auburndale
Posts: 358
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Yes, our 2017 5th had a horrible mattress. Yes, you could tell where I slept the next morning (I am only 205 lbs). With a few more trips, I slept in this new hole that I created. I claimed it as a warranty issue, and Jayco replaced with a different brand. It is better we have had it for 6 months or so.
Turn it in as a warranty. Once they replace, get a topper to help out.
__________________
2018 F-350 Lariat, PowerStroke 4x4, crew cab, SB
2017 Jayco Eagle HT 27.5 RLTS
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05-02-2018, 08:53 PM
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#16
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Member
Join Date: Oct 2014
Location: Vernon
Posts: 46
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Quality
Mattresses along with pretty much everything else in to days RV are a small step above junk status, we had the same problem replaced mattress, tires etc to make our rv safe and enjoyable
__________________
2015 Pinnacle 31 RETS
2015 GMC 3500 SLT D/A
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05-09-2018, 07:25 PM
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#17
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Junior Member
Join Date: Feb 2018
Location: Kanawha
Posts: 17
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Not pleased with bed
Spent two nights on mattress provided with camper threw it out and purchased a bed in a box memory foam mattress from Menards very pleased
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05-11-2018, 09:25 AM
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#18
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Junior Member
Join Date: Oct 2011
Posts: 29
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We had the same problem on our 2017 HT. We got a $200 credit towards a new mattress that we bought ourselves. Perhaps their replacement will be a better quality than the damaged one. There have been so many complaints about the latest Jayco mattresses. We previously had a 2008 Jayco Superlite and the mattress was fine.
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05-11-2018, 09:52 AM
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#19
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Senior Member
Join Date: Dec 2015
Location: Arizona
Posts: 2,324
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Wish Jayco would have given me cash! There replacement was the same garbage as the first mattress!
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