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Old 10-15-2018, 09:59 AM   #1
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defective new purchase

need advice, we purchased a new jayco5th wheel 29.5 bhds in july. it is now leaking on every wall in the rv. we brought it back to the dealer who said there was many issues, and said its fixed. well it is still leaking all over the place. and there's more but I won't bore you. its going back to the dealer this week and iv'e called jayco. Very Upsetting! can't affored to get screwed. Thanks
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Old 10-15-2018, 10:35 AM   #2
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Welcome to the forum. Sounds like youve done the right thing by taking it back to the dealer and calling Jayco. If dealer fails to fix it after this second try, Id take it somewhere else. If it really is leaking that bad, Id probably arrange to take it back to the factory for repair... Any pics?
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Old 10-15-2018, 10:45 AM   #3
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Welcome to the forum.

Sounds like a roof caulking issue from your description. Did you happen to take before and after photos of the roof? Did the dealer say what they did to 'fix' it?

Do you know when the unit was built to know long has it been leaking? The dealer or Jayco should check it for water damage in the walls and the floor.
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Old 10-15-2018, 10:54 AM   #4
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If that dealer can't locate the source of the leaks they need to have a pressure test done, that will find all leaks.

https://rvleaks.com
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Old 10-15-2018, 10:58 AM   #5
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Don't let them kid you they know where the leak is!Had my entire roof replaced on my Eagle 321 RSTS under warranty. Lots of phone calls letters and no more Mr nice guy!
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Old 10-15-2018, 12:54 PM   #6
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Welcome.
Sorry about all the problems. Thanks for posting and keep us updated. Maybe just maybe one day Jayco will take notice.
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Old 10-16-2018, 05:50 PM   #7
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If indeed it is "leaking on every wall" you have major issues that need to be addressed ASAP.
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Old 10-17-2018, 10:12 AM   #8
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thank you all so much. I do not think the authorized dealer repair can fix this huge problem. I think its too big and it did sit all last winter before i bought it too. I really want another one but , I'm sure that wont happen. Well its going back tomorrow to the dealer. I just hope they concur. By the way most of the running lights and brake lights were filled with water last wkend. thanks for listening!
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Old 10-17-2018, 10:15 AM   #9
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Quote:
Originally Posted by dustyd View Post
it did sit all last winter before i bought it too.
Obviously the dealer didn't go over it before the sale. There is no way it wasn't leaking while on their lot if the lights are full too. And after 6 months they were responsible to check and re-seal the roof.
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Old 10-17-2018, 10:23 AM   #10
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I would have to agree that if it's leaking on every wall it is a significant issue and even if they fix the leaks I would be concerned about the water that has already intruded into the RV. What guarantee do you have that all of that water has been thoroughly removed and won't result in mold and rot down the road.

Document everything (work done, photos, video, dates/times you've called, any e-mail exchange) and prepare yourself to push hard for getting the FW replaced.
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