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Old 12-09-2017, 12:11 PM   #1
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Fireplace - 2018 Jayco Eagle 321RSTS

Fireplace quit working. Have checked circuit breakers. Plugged another item into fireplace connection. Have power at outlet where fireplace plugs in. Suggestions as to why we cannot get it to turn on?
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Old 12-09-2017, 12:30 PM   #2
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Some units have a thermal overload protection feature that shuts off the unit when it gets too hot. Some may have a reset switch, others may require you to unplug the unit and let it cool off for 5 minutes. Not sure what kind you have but you may look in your packet of owners manuals and look in the fireplace manual


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Old 12-09-2017, 05:59 PM   #3
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Fireplace quit working. Have checked circuit breakers. Plugged another item into fireplace connection. Have power at outlet where fireplace plugs in. Suggestions as to why we cannot get it to turn on?
Not sure what you're using for power, but mine did the same thing recently. Bumped my head on just about everything and then checked the generator. There's two 30 amp breakers on the generator. Low and behold That was it!

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Old 12-09-2017, 06:29 PM   #4
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Running on shore power. No generator.

Does anyone know how to remove the fireplace from below the TV. It is the new glass front model. I can not find any fasteners holding it in. Tried pulling gently, no movement.
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Old 12-09-2017, 06:34 PM   #5
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Running on shore power. No generator.

Does anyone know how to remove the fireplace from below the TV. It is the new glass front model. I can not find any fasteners holding it in. Tried pulling gently, no movement.
In troubleshooting mine, I looked back behind there and the front is screwed into a couple other pieces of wood behind the trim pieces that are around the fire place. I was prepared to gently pull those off to get at the guts. For what it's worth, I called company and they were real good about sending a replacement "mother board" at no charge.

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