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Old 05-24-2015, 03:22 PM   #1
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front cap fading

Hi i have a 2013 jayco eagle and the front cap is fading (turning white) on the top portion has anybody else had this problem and what can i do..live in upstate NY not real sunny weather like the south.The unit is brown.
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Old 05-24-2015, 03:40 PM   #2
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There are a couple of JOF threads on the fading subject...., best to take it back to your dealer ASAP while still under warranty. Many have had the cap repainted under a warranty service claim.

My understanding is that there wasn't a UV protection chemical blended with some earlier paint applications.

Bob
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Old 05-24-2015, 07:52 PM   #3
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Hey Scott! Rustic is on it. I've had our front cap re-done. Jayco stepped up and did the paint at no cost to me. Same symptoms you are reporting.
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Old 05-24-2015, 11:34 PM   #4
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Our 2013 321RLTS has just had the cap repainted. We are waiting for the decals to arrive for it. Jayco has been very good about all of our warranty work.
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Old 05-25-2015, 06:55 AM   #5
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We have the 2014 Jayco Eagle with the brown front cap and decals. Has anyone had problems with these fading? We are in the hot Georgia sun and I do mean hot!
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Old 05-25-2015, 07:46 AM   #6
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I know what you mean by HOT GA sun, we live near Clearwater FL, and it is HOT.

Here is another link to the Front Cap Fading issue.

https://www.jaycoowners.com/forums/f6...ish-21158.html

We had ours repainted the same color as out TT sides. Best decision we made. The outside of the cap is more than 100 degrees cooler (dark 220+, light 119 in the FL sun). The inside front bedroom is MUCH cooler now. We were one of the first to deal with Jayco regarding this issue, they were GREAT with the way they handled the issue.

Jayco paid for the whole process/light paint, but would not warranty the light paint. No problem, we had a few months left on the Jayco exterior warranty and the service center that painted ours has a 5 year warranty on the paint.

My recommendation have them match your TT's siding and go LIGHT, you will not be sorry. Oh, make sure that who ever paints your TT, orders the side decals, as the small area on the side of the cap is part of the TT's side decal.

For anyone reading these posts and you have a front cap that is fading, make it official (ASAP) and contact Jayco (service@jayco.com) to make Jayco aware of your issue. If you are within your 2 year Jayco EXTERIOR warranty, they will cover it.

Don
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Old 05-25-2015, 11:05 AM   #7
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My 2013 had to be repainted as well. Took forever to get the decals, first time they sent the wrong ones, was a 6 month process for me. Lot's of caps having this work done... Good luck!
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Old 05-25-2015, 05:39 PM   #8
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well, I did not think I would be adding to this thread but we just had our eagle out this weekend and in the sun I have the fading on top of the cap just like everyone else describes. the trailer is parked on the north side of the house so does not see much sun so that is why it probably took so long. we have about 2 weeks left on our 2 year warranty so will be contacting the dealer tomorrow. hope it goes well. hope everyone had a safe and enjoyable memorial day!
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Old 05-25-2015, 07:36 PM   #9
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Allow me to chime in as well. Same story....same result. Jayco and our Dealer (Colerain RV) have been very receptive and cooperative in getting our cap repainted. Will drop it off on our way to FL and pick it up on the way back. Bit of an inconvenience but it could be far worse.
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Old 05-25-2015, 07:51 PM   #10
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Quote:
Originally Posted by boyzx3iii View Post
Allow me to chime in as well. Same story....same result. Jayco and our Dealer (Colerain RV) have been very receptive and cooperative in getting our cap repainted. Will drop it off on our way to FL and pick it up on the way back. Bit of an inconvenience but it could be far worse.
just curious, are you still under warranty? we bought our eagle june 1st of 2013 so we are just under the 2 years. also, did you go through any different procedures than what others have stated on this forum? it seems like everyone has had a very receptive response so far so hope that is the same for me. sounds good that they are taking care of you.
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