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Old 11-21-2013, 06:26 PM   #1
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frozen water pump.... help?

We have an eagle 31.5 fbhs with the glacier package, (heated and insullated tanks) but it seems that our water pump might have froze..... shouldnt that be insullated too? Any advice qould be appreciated, we're living in our camper so water is needed. Thanks in advance!!!
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Old 11-21-2013, 06:52 PM   #2
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If I am not mistaken isn't that pump under the sink inside? Are you sure it froze and not a feed line from outside? The underbelly are not greatly insulated, just the corrugate plastic sheathing and spray foam for the holes are what does most of the insulating.
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Old 11-21-2013, 07:01 PM   #3
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If I am not mistaken isn't that pump under the sink inside? Are you sure it froze and not a feed line from outside? The underbelly are not greatly insulated, just the corrugate plastic sheathing and spray foam for the holes are what does most of the insulating.
I just bought this and am still learning about it. That could be too. The service tech wasnt very helpful when we picked it up as to what we needed to do when it snowed. He just said we'd be fine.....so frustrating! We told him we were living in it. We are just using the tanks and not hooked up to "city water" so im not really sure what the deal is.
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Old 11-21-2013, 07:23 PM   #4
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frozen water pump.... help?

I bet it just went out and not frozen. Mine did that last winter when using it alot. Mine turned out to be the pressure switch. I cleaned it and sprayed some electrical contact cleaner in it and it started working. Check for power to the pump you will have a power and ground. The power will go into the front of the pump to the pressure switch then out to the actual motor sling with the ground. Hope this helps
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Old 11-21-2013, 07:25 PM   #5
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Here is small check list.

1. Water pump switch on?
2. If you have a service center are the valves in the correct directions?
3. Water pump valves located at pump (if equipped) are in the correct direction and off winterized mode?
4. Check the fuse panel for a blown fuse.
5. Is the pump making noise at all?


My friend has that model and his pump was under the kitchen sink located in the cabinet right next to the entrance. Start there.
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Old 11-21-2013, 07:33 PM   #6
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K, dumb question.... does it have a tank heater switch that I didnt turn on?
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Old 11-21-2013, 07:50 PM   #7
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I can still hear the pump running, its just not picking up any water....now we need to figure out if we have tank heater switch that we need to turn on.
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Old 11-21-2013, 07:58 PM   #8
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No heater switch. Only uses the ducted heat through the floor to heat the tanks. You should check the fittings for leaks causing air to enter the lines.
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Old 11-21-2013, 08:21 PM   #9
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Huh, ok. We didnt see any leaks in the weeks leading up to the snow. Our grey andblack tank empty fine. Now i'm really not sure. Thanks for the help!
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Old 11-21-2013, 08:32 PM   #10
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Huh, ok. We didnt see any leaks in the weeks leading up to the snow. Our grey andblack tank empty fine. Now i'm really not sure. Thanks for the help!
I hope you figure this out and it's minor...please keep us updated on your findings. I also will be winter camping in the snow this winter. Whats the current outside temperature where you are right now?
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