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Old 10-08-2019, 06:19 AM   #1
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Heat Pump

Hello,
I have a jayco north point rlds the heat pump is not turning on. The gas and ac are all working fine any ideas?
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Old 10-08-2019, 12:07 PM   #2
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So nothing comes on? Fan? But the AC side works.
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Old 10-08-2019, 12:21 PM   #3
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what’s the temperature where you’re at? RV heat pumps stop running when the temperature gets around 40 degrees or less because they can’t defrost.
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Old 10-08-2019, 12:33 PM   #4
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Yes nothing comes on for the electric heat side no fan nothing. The ac side runs fine. The temp is 68 where I am.
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Old 10-08-2019, 12:35 PM   #5
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Yes everything works except the electric heat no fan nothing. The temp is 68.
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Old 10-08-2019, 01:40 PM   #6
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So is it a heat pump or strip heat? There's a difference. Strip heat is electric heat strips that heat up kind of like a space heater. A heat pump is a AC in reverse.
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Old 10-08-2019, 01:41 PM   #7
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Also how long have you had it? Has it worked in the past?
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Old 10-08-2019, 01:55 PM   #8
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It is part of the ac unit. My jayco north point is about 5 months old. Yes it has worked in the past. I just have no way to move the camper now to bring it in and was hoping someone had an idea of what it could be.
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Old 10-08-2019, 02:15 PM   #9
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Considering that nothing on the heat side works I'm going to assume it's strip heat. What kind is it? Coleman?
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Old 10-08-2019, 02:25 PM   #10
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Quote:
Originally Posted by Lovenitt01 View Post
Yes nothing comes on for the electric heat side no fan nothing. The ac side runs fine. The temp is 68 where I am.
Could be a loose wire in the wall. Remove the thermostat and check the wiring in the wall, they use wire nuts and one may have fallen off. Otherwise it could be a bad thermostat.
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Old 10-08-2019, 02:27 PM   #11
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Considering that nothing on the heat side works I'm going to assume it's strip heat. What kind is it? Coleman?
NORTHPOINT has a heat-pump option, JAYCO does not add heat strips.
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Old 10-08-2019, 02:35 PM   #12
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Some of the Colman units have a 5 degree limit on them. So if its 60 degrees in the rv and you turn the heat pump on and set it to 76 it won't come on. Instead it will turn on the gas heat. If that isn't the case here then I would check my breakers and fuses.
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Old 10-08-2019, 02:38 PM   #13
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Thanks Grumpy. Didn't know that.
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