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Old 05-21-2022, 08:35 AM   #1
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Hitch Height Function

For some reason I've lost the hitch height function on the One Control App. Also it is grayed out on the panel inside and when I try to use that function on the exterior pad I get a flashing red light. Anyone ever had a similar problem and possible solution?
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Old 05-21-2022, 08:59 AM   #2
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Here is a pic of the interior panel with the hitch height function greyed out.
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AL & JANET KRUEBBE
2019 PINNACLE 37RLWS
2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
Formerly from Sequim, WA
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Old 05-21-2022, 10:14 AM   #3
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is it doing that all the time...or just the last time you unhitched?
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Old 05-21-2022, 10:44 AM   #4
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Quote:
Originally Posted by Learjet View Post
is it doing that all the time...or just the last time you unhitched?
This has happened the last two times I've tried the hitch height function.
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AL & JANET KRUEBBE
2019 PINNACLE 37RLWS
2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
Formerly from Sequim, WA
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Old 05-21-2022, 11:04 AM   #5
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from the Lippert level up manual:

"Note: If the front of the trailer was below level when the Auto Level process was initiated, the hitch recognition feature will retract the rear jacks but will not retract the front jacks to lower the trailer to the initial hitch height. This feature helps prevent injury and/or damage to anything underneath the trailer."


Don't know if that is the problem...but it could be?
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2022 Jayco Pinnacle 32RLTS, Onan 5500, 380 Watts
Solar, GoPower MPPT, Four 6 Volt batteries, EMS-HW50C, Hughes Hardwired Autoformer, Disc brakes and 17.5" tires

2017 Ram Cummins 3500, 4x4, Dually Aisin, 3.73
B&W hitch
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Old 05-21-2022, 11:14 AM   #6
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Quote:
Originally Posted by Learjet View Post
from the Lippert level up manual:
"Note: If the front of the trailer was below level when the Auto Level process was initiated, the hitch recognition feature will retract the rear jacks but will not retract the front jacks to lower the trailer to the initial hitch height. This feature helps prevent injury and/or damage to anything underneath the trailer."
Don't know if that is the problem...but it could be?
No, the only way I can retract the middle and rear jacks is to "Retract All". On the Lippert Scout forum, I was told that I could retract the middle and rear jacks by using the manual mode and that should clear the problem for the next time.
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AL & JANET KRUEBBE
2019 PINNACLE 37RLWS
2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
Formerly from Sequim, WA
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