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Old 05-17-2021, 03:47 PM   #1
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Hughes Power Watchdog 50 Amp

I dropped Progressive surge protector after last claim was refused. Watchdog was flawless untill today. In past u plug it in and in a few seconds hear click and face turns white. That single click has turned into a full automatic clicking from 10-30 seconds. House power and generator does the same.
Just sent their customer service a sound video as requested. Hopefully a new one will be sent. Will post when I hear back. Progressive was great until they went under new ownership.
Glad problem came up now and not during my Yellowstone/Glacier trip.

Rock
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Old 05-17-2021, 05:23 PM   #2
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I have the Hughes 30 Power Watchdog and it makes the same sound pop sound. It's a loud pop and I can feel it on the side of the unit. I contacted Hughes and a tech responded within a few hours and explained it's the solenoid popping as it turns on to pass power. He said that's totally normal and even sent pictures of the solenoid. I suggested Hughes should add a line in their manual to explain the pop was a normal sound of operation, he thought it was a good idea and he'd "run it up the flagpole."

The sound mine makes is a single pop followed by a low hum, sounds like yours may be defective. But their tech support was very responsive, hope it works out for you.
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Old 05-17-2021, 05:59 PM   #3
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Yup like in my post that is exactly how mine has been until now. Whatever relay is going bad and it’s about to fail. More made in China BS
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Old 05-18-2021, 12:28 PM   #4
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For those debating which EMS unit to get Hughes Watchdog customer service is great.
I just sent them the video of the noise yesterday. Just received email that a new one has been sent to me with a return shipping for old unit. Now that is fast and no hassles.
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