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04-01-2020, 06:59 AM
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#1
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Senior Member
Join Date: Dec 2011
Location: Birmingham, AL
Posts: 156
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If you did not own a Jayco Brand RV, what would be your second choice?
I may have a strange question. If you did not own a Jayco Brand RV, what would be your second choice? While I have been faithful to the Jayco Brand with my Pinnacle being my 3rd Jayco, I am disappointed in how Jayco supports their Dealer Service Shops not to mention the decline in quality after Thor purchased Jayco. My Pinnacle is in the Service shop right now getting repair to the left rear (a scratch into the fiberglass that is about 20 feet long). Jayco will not provide the paint color to the Jayco Dealer Service Department and will not sell the Dealer the Decals for the left side repair; they only sell the complete RV Decal package which is just over $7,000. I don’t need all the decals; just the decals for the left side rear (would expect left side decals would have been a package). To make things even more fun with regard to this repair, the Insurance Company refuses to pay for the Jayco Decal package saying all the decals are not needed and the cost is excessive. They have proposed a RV Graphic company to custom make the decals. If they are an exact match, guess who loses on this deal…ME! I filed the claim with the Insurance Company before Christmas and here we are on April 1 and I still can’t get an approved settlement. While I have done business with this Jayco Dealer for 10 years and they have been absolutely great, I’m done with Jayco. So, what would be your second choice for RV Manufacturer?
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04-01-2020, 07:06 AM
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#2
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Senior Member
Join Date: Apr 2015
Location: Western New York
Posts: 605
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Our neighbor purchased a Flagstaff Travel Trailer last year with one slideout. I was very impressed with the fit and finish as well as the amenities it comes with. As far as I know, they have had no issues with it.
I think I would be leaning toward the Flagstaff brand when I am in the market to purchase a new TT. I have been very happy with my 2015 Jayco (before Thor), but I have seen a substantial decrease in quality in the Jayco brand in the last few years, noting my brother's 2018 Jayco SLX and from what I have seen at RV shows.
__________________
2015 Jayco Jayflight 27RLS
2012 Ford F-150
2001 Fleetwood Terry 28x
1996 Viking Pop-up
1979 Coleman 8 man cabin tent
1967 G.I Joe (hasbro) canvas pup tent
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04-01-2020, 07:34 AM
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#3
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Site Team
Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 17,092
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Keep in mind while there are a plethora of brand names, Thor and Forest River own most of them and account for over 80% of the towables market. But there are some smaller independent brands out there.
__________________
2017 Coachmen Catalina 283RKS
2018 Ford F250 Super Duty 6.2l CCSB
2010 Jayflight 28BHS (sold)
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04-01-2020, 07:43 AM
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#4
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Senior Member
Join Date: Jan 2014
Location: Black River Falls, Wi
Posts: 1,154
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I’d take a longer look at Northwood Mfg. Agree that our Pinnacle is a let down but when looking at pricing for other 5th wheels having similar features I feel it’s decent value. As a manufacturing guy I hate saying that
__________________
2019 Pinnacle 36 FBTS
2016 Silverado 3500 CC SRW DuraMax/Allison
1975 Corvette for the sunny days n dry roads
2017 RZR for the rainy days n muddy roads
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04-01-2020, 07:47 AM
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#5
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Member
Join Date: May 2018
Location: Fort Pierce
Posts: 74
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We love our Pinnacle but our retirement rig will probably be a Luxe
__________________
2018 Pinnacle 37RSTS Disc brakes and shocks. Traded
2022 Vanleigh Beacon 39GBB
2017 F-350 Lariat 6.7L CCLB DRW traded
2020 F-450 Lariat 6.7l CCLB DRW
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04-01-2020, 07:50 AM
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#6
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 16,081
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Quote:
Originally Posted by bgelyhome
. My Pinnacle is in the Service shop right now getting repair to the left rear (a scratch into the fiberglass that is about 20 feet long). Jayco will not provide the paint color to the Jayco Dealer Service Department and will not sell the Dealer the Decals for the left side repair; they only sell the complete RV Decal package which is just over $7,000. I don’t need all the decals; just the decals for the left side rear (would expect left side decals would have been a package). To make things even more fun with regard to this repair, the Insurance Company refuses to pay for the Jayco Decal package saying all the decals are not needed and the cost is excessive.
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Any decent body shop can match the paint, they do it every day with a gun. As to a paint code, if your rig has any sun fade the color may not match anyway and just like carpet or wallpaper every production run of the Filon may have a slight color variation
JAYCO buys their decals in complete sets based on planned production, so if they sell you one part what happens to the remainder? Also remember the dealer adds mark-up to all parts and as has been posted people get different prices on the same part from different dealers.
Personally I think your complaint is with your Insurance Co. and your dealer with regards to getting it repaired.
__________________
DISNEY LOVERS
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04-01-2020, 07:50 AM
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#7
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Senior Member
Join Date: Oct 2018
Location: Houston
Posts: 365
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Artic Fox mfg. by northwood
If we had not gone with the class C hands down would have been Artic Fox.
Enjoy the journey
__________________
Full timed in Newmar Essex. Off road now back in house.
Part time in 2020 Entegra esteem 29 v
2017 Jeep rubicon tow vehicle
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04-01-2020, 08:22 AM
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#8
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Senior Member
Join Date: Jun 2015
Location: --
Posts: 2,392
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I had found my Rockwood TT to be of higher build quality across the board. More cargo capacity, heavier frame, tongue and groove flooring, etc. Even the Roo. You have to step up to a Whitehawk to start getting some of that quality.
I’ve always advised my friends and colleagues to look hard at Rockwood Roo and Rockwood Minilites if they are shopping Hybrid or Ultra light/smaller TTs.
Rockwood = Flagstaff. Just different stickers/colors/patterns.
__________________
2023 Ford F-150 XLT SCREW 3.5EB (Max Tow Pkg., Black Appearance Pkg., Bed Utility Pkg.)
1727 Payload / 4150 RAWR
On the sidelines taking it all in.
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04-01-2020, 08:45 AM
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#9
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Senior Member
Join Date: May 2016
Location: Cincinnati
Posts: 719
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Our Pinnacle had to have fiberglass work done, which included the decal on the front cap. The repair shop matched the decal using paint and it actually looks nicer than the decal.
__________________
Dennis & Donna Dohme
2016 36FBTS Pinnacle
2008 F450
USMC Veterans (both of us)
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04-01-2020, 09:12 AM
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#10
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Senior Member
Join Date: May 2012
Location: Minnesota
Posts: 9,773
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Interesting info on the decals. My dealer has replaced two sets of decals at different times. Both times were warranty claims. The front cap, I was given the new decal, as Jayco was experiencing adhesive failure. Mine looked good, and I said do not replace.
The dealer gave me the decal. Left side wall decal, was bubbling, Jayco replaced it. $7K is a lot of money. I think I might just have a custom wrap done, that looks different than everyone else.
As for a SOB, we have been looking at LQ (Living Quarters) horse trailers. We have no horses, but to put our Model T in it. The vendor will also do regular cargo trailers with the same setup, but I like the looks of a horse trailer. But when it is time, I will do a closer review of both options. My biggest concern is all the aluminum studs, and how much condensation I will have on the walls during cold months.
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04-01-2020, 09:13 AM
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#11
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Senior Member
Join Date: Aug 2017
Location: Rock Island
Posts: 1,073
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Most shops that do wraps for cars etc. can create replacement decals. I’m actually working on some additional decals to add blue accents to the rv, to match the truck.
__________________
2017 Eagle 291RSTS
2017 Chevy Silverado Duramax 2500
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04-01-2020, 09:14 AM
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#12
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Senior Member
Join Date: Aug 2017
Location: Rock Island
Posts: 1,073
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Oh and I forgot to add, I would seriously look at Arctic Fox for my next rv.
__________________
2017 Eagle 291RSTS
2017 Chevy Silverado Duramax 2500
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04-01-2020, 10:47 AM
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#13
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Senior Member
Join Date: Jul 2014
Location: Silver Spring, MD
Posts: 1,804
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Agree with others... Northwood would get my vote. My first trailer was a used Nash, very high quality.
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04-01-2020, 12:55 PM
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#14
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Senior Member
Join Date: Dec 2011
Location: Birmingham, AL
Posts: 156
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Quote:
Originally Posted by Crabman
Keep in mind while there are a plethora of brand names, Thor and Forest River own most of them and account for over 80% of the towables market. But there are some smaller independent brands out there.
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Yes, I realize that Thor and Forest River own most Brands. Now I know how they are making their profit....parts.
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04-01-2020, 12:59 PM
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#15
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Site Team
Join Date: Nov 2010
Location: Virginia`s Eastern Shore
Posts: 17,092
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Quote:
Originally Posted by bgelyhome
Yes, I realize that Thor and Forest River own most Brands. Now I know how they are making their profit....parts.
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No doubt 7 grand is alot of cash for a set of decals. I agree with the others there must be a cheaper alternative.
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04-01-2020, 12:59 PM
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#16
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Senior Member
Join Date: Dec 2011
Location: Birmingham, AL
Posts: 156
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Quote:
Originally Posted by Grumpy
Any decent body shop can match the paint, they do it every day with a gun. As to a paint code, if your rig has any sun fade the color may not match anyway and just like carpet or wallpaper every production run of the Filon may have a slight color variation
JAYCO buys their decals in complete sets based on planned production, so if they sell you one part what happens to the remainder? Also remember the dealer adds mark-up to all parts and as has been posted people get different prices on the same part from different dealers.
Personally I think your complaint is with your Insurance Co. and your dealer with regards to getting it repaired.
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In 2014, I had a Jayco Designer that was vandalized. The repair required some of the right side decals. The Dealer was able to purchase just the right side decals for about $300 from Jayco. I guess Jayco decided it was easier to just stock the complete set as you say. I have taken to task the Insurance Company but they said they are not required to provide OEM parts for their repair.
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04-01-2020, 01:17 PM
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#17
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Senior Member
Join Date: Dec 2012
Location: Southern Indiana
Posts: 3,208
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I would take a good look at a Forest River product as well. Their travel trailers come standard with TST TPMS and Wifi Ranger wifi booster Sky 4 among other things.
__________________
2012 Eagle 320 RLDS
2017 Ford F-250 FX4 Crew STX 6.2l
3.73 E-locker
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04-01-2020, 02:53 PM
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#18
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Senior Member
Join Date: Nov 2009
Location: East Bethel, Minnesota
Posts: 732
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My wife and I looked at Pinnacle as a second choice.
At this time in our life, we could not justify that choice.
When we retire, we will consider Pinnacle, but for now, we will stay with our Eagle 314BDS Travel Trailer.
Other than this, we are looking at a Super c.
__________________
HAPPY CAMPING!! :D
Daryl and Sandy
2013 Eagle 314BDS
2014 Ford F150 Platinum, 4 x 4 Crew Cab with Ecoboost
Equal-i-zer Hitch
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04-01-2020, 02:53 PM
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#19
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Site Team
Join Date: May 2017
Location: Connellsville
Posts: 22,719
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Quote:
Originally Posted by spoon059
Agree with others... Northwood would get my vote. My first trailer was a used Nash, very high quality.
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I agree. Their older models were also very heavy for their size.
__________________
Moderator
2017 Jay Feather 7 22BHM Baja/Andersen WD
2018 F150 4x4 3.5L Ecoboost Max Tow
2015 MB Sprinter 2500 Passenger 2.1L Diesel
2007 Ram 2500 4x4 Cummins 5.9L G56
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04-01-2020, 05:42 PM
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#20
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Senior Member
Join Date: May 2017
Location: Valparaiso
Posts: 420
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Quote:
Originally Posted by bgelyhome
I may have a strange question. If you did not own a Jayco Brand RV, what would be your second choice? … So, what would be your second choice for RV Manufacturer?
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The old saying: "The grass is always greener on the other side of the hill" may or may not hold true in the RV world … just saying. Within the last week, we traded our Eagle HT ( Jayco owned by Thor ) for a new Montana High Country ( a Keystone RV Company with is owned by Thor ).
We had a few problems with our Jayco within the first year of ownership but nothing that was major. It did go back to the dealership twice for warranty repairs. Although we have not be able to utilize our new Montana ( friggin Covid 19 closures and lock downs ) the Montana seems to be a couple of steps above the Jayco as far as "fit and finish".
The fact of the matter is that most RV's are assembled rather hastily with little to no real quality control. The assembly plants are installing appliances and electronics from outside vendors assuming the outside vendors have provided the assembly lines with functioning products ( no real quality control here either ).
So, unless the unit is hand built by quality craftsmen/assemblers with fine tooth comb quality control, it's a crap shoot whether you get a "good" one from any of the manufactures.
__________________
2017 Eagle HT 27.5RKDS (Traded)
2020 Montana High Country 295RL
10th Anniversary Edition
2019 Silverado 3500HD - Duramax - SRW - 4WD - CC - LTZ - 8' Bed
Reese M5 20K
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