I wouldn't call the condition normal, but I have seen them on occasion at both front and rear roof/cap joints. They develop at assembly when the EPDM roofing material isn't placed flat/snug during the application of the metal trim piece.
I would approach your dealership that it's unacceptable and your concerned about potential future issues with the raised EPDM (especially being the front roof/cap joint). I would at least have the issue formally documented (with photos) within the Jayco system (get a copy).
Looking at your photos I would request your RV dealer to apply additional caulking along the metal trim piece, especially on the EPDM side of the trim piece. Not uncommon for these joints to be shy of adequate caulking.
Future consideration: Apply EternaBond sealer tape along the roof/cap joint.
Bob
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2016 GM 2500HD 6.0L/4.10
2018 Jay Flight 24RBS
2002 GM 2500HD 6.0L/4:10 (retired)
2005 Jayco Eagle 278FBS (retired)
1999 Jayco Eagle 246FB (retired)
Reese HP Dual Cam (Strait-Line)