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Old 05-06-2016, 02:33 PM   #11
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Yea, I understand for sure. But they are the nearest and are about 1 hr + away, after than its Houston or Dallas area. So they got me.

I have owned 3 RV's, 2 were brand new, this one and my first, NEVER again, but used and let someone else go thru the process of sorting it out.

My second, was used just one time and they checked into a motel and did not even spend the night in it. So I got it new for all practical purposes. I have owned it almost 8 problem free years in spite of being used year round.
Man, sorry to hear all this. Very discouraging. Hopefully, it'll be sorted out in a timely manner and you'll be up and running soon. Keep us posted!
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Old 05-06-2016, 03:04 PM   #12
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If it's a vent with the little fan then it's not worth anything. You can fart and move more air than those little fans. If you can square up somehow with Jayco then just have them send you an upgrade like a Fantastic fan or Maxair.
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Old 05-06-2016, 03:31 PM   #13
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If it's a vent with the little fan then it's not worth anything. You can fart and move more air than those little fans. If you can square up somehow with Jayco then just have them send you an upgrade like a Fantastic fan or Maxair.
Agreed. I replaced mine with a Vortex fan. The OEM fans are not much good.
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Old 05-06-2016, 04:59 PM   #14
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Is all this nightmare (scheduling) with your selling dealer? Not that it should matter.

I mean, sure your own warranty customers come first. But to tell someone it will take X-weeks to look at your unit for warranty but if you pay up front I can look at it today is pure BS.

I would be filing a complaint against this dealer with Jayco right away.
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Old 05-06-2016, 09:22 PM   #15
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I agree that this problem certainly seems to be dealer oriented issue. The fact that Jayco wants you to work thru your dealer makes perfect sense. Dealers by and large see different problems every day and should be the first line of use to correct a problem. I'm having trouble understanding what is the hold up with the dealer. He gets paid either way!! If there's not more to this story then we are seeing, I'd go to another dealer no matter what the distance to get this fan business resolved and then let Jayco in on WHY I had to go to another dealer!!
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Old 05-06-2016, 09:37 PM   #16
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I think much of the issue is with a poor PDI. All these things were shown to us on our PDI, Fan was turned on to show it worked.. In fact I think it was on when we entered. Tanks, drains and locations were all shown and opened and closed. Electric, water sewer etc were all shown. I think his dealer let him down when they did the PDI, obviously they didn't cover these items. I had a list and didn't even bother using it as the service person was very through and organized. Even when I said I know how it works, he took the time to show us again, just to make sure.

sorry for your issues, we were lucky, picked ours up and lived in it for the next 5 months. Had no real warranty work needed, a few loose screws etc I just did myself.
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Old 05-07-2016, 10:02 AM   #17
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If it's a vent with the little fan then it's not worth anything. You can fart and move more air than those little fans. If you can square up somehow with Jayco then just have them send you an upgrade like a Fantastic fan or Maxair.
I agree (but good luck having them upgrade you to Maxxair or Fantastic Fan). Not only are the factory installed fans cheap but the housing they use is also cheap. When I replaced mine (unit was about 1 year old) the weather seal was all but deteriorated and the plastic lid was about as flimsy as anything made could be. If you are serious about RVing, you need to replace that anyway
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Old 05-10-2016, 12:10 PM   #18
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Stopped by the dealer yesterday on the way back home and got them to acknowledge that our unit did NOT have the vent fan as per the 'window sticker'. So a step in the right direction.
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