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Old 03-31-2016, 04:34 PM   #1
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It's a good thing I left my --- in the truck today

Ok. I have had possesion of my FW for seven weeks. Dealer is now entering week eleven in his possesion . If u read my posts it took almost seven weeks for Jayco and Lippert to agree on my brake issue which was one of my 15 things to be fixed under warranty. So no blame on dealer. Well during that time my front cap was hit by another Rv. So FW is ready. I take off half day of work to get it. First thing I look at is front cap. Paint job looks like ****. Than I notice both lower metal side panel had the paint rubbed thru to bare metal. This was probably caused by a stand against the sides while they were in the basement working on my water valves. Probably moving FW against the stands moving around. Than I start looking at my list and three items were never even looked at. So now front cap and two side spots have to be painted and the other items fixed. Oh and also totally dead batteries. Did a volt check one was 1.1 and the other .98 volts. They replaced both batteries before I left without my FW. Like I said good thing I left my --- in the truck. Now on my third R\C trying to cool down. WTF
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Old 03-31-2016, 04:49 PM   #2
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That's why I am taking mine directly to the factory to have my work done in the fall .... I didn't trust my dealer not to spot in my front cap and call it good and I don't want a shoddy job that has to be redone. I feel your pain
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Old 03-31-2016, 04:54 PM   #3
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I cannot do that since it was a dealer accident. He must do it. I might call my insurance company and have them handle it and charge it to the dealer if possible
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Old 03-31-2016, 04:57 PM   #4
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Good idea but the insurance company should go back on the dealer ... it shouldn't cost you for their mistake
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Old 03-31-2016, 04:59 PM   #5
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Who said that JAYCO and LIPPERT couldn't agree on the brake issue? Did you get that info from them or your dealer?

I have to ask, since other people I know have had problems that JAYCO and LIPPERT or DEXTER resolved almost instantly with the dealer leading the way. 90% of the time the dealer is the weak link.
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Old 03-31-2016, 05:07 PM   #6
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I called Jayco after the dealer told me they would only pay for one brake repair. Jayco tech and me had a long talk. The dealer resubmitted all the paperwork and photos and they finally agreed to pay just about all the labor and Lippert sent the parts. Lippert sent all left side so that than took longer. During that time the damage happened. And there contract repair job ######.
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Old 03-31-2016, 06:47 PM   #7
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It's a good thing I left my --- in the truck today

Wow Rock. Keep a cool tool. What ****** situation.
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Old 03-31-2016, 07:08 PM   #8
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Dang! And they already replaced the batteries? Won't they both be dead again when the 5W is finished?
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Old 03-31-2016, 07:13 PM   #9
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Well I called my insurance company and filed a claim. Have to call first thing to a local rep in the morning. Than calling the dealer and telling them DO NOT TOUCH MY RV. I am going to tell the local rep to meet me there and now u fix it and charge them. With all the white paint rub from what ever hit it u could not see much else. The blended paint job had orange peel and on a ladder looking in the sun light u could see some small indentations. Well fiberglass does not indent even slightly without breaking fibers. So I am going to tell the insurance to replace the cap and see where that goes

Now on my 5 R/C

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Old 03-31-2016, 07:15 PM   #10
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Before I left I turned off the battery disconnect. Ahhhhhhh
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