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Old 09-12-2015, 12:22 PM   #1
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jayco pinnacle

just bought an the ceiling is falling down took to dealer they said that the trussies where installed wrong a could not repair need to take back to factory has other issues also squeaking floor should I take to the factory an ask for a complete replacement
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Old 09-12-2015, 01:10 PM   #2
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The dealer shoud be doing all of that for you. Again a "CRAPPY" dealer.
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Old 09-12-2015, 01:47 PM   #3
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we where on our way back from montana when we noticed strips where droping down we made a appointment with a dealer in Kansas city Missouri an they tried to repair but where the 2 pieces of roofing joins together the joists are of about 2 inches so there for there is nothing to fasten 2 it was built wrong thefore all joist are of an the whole sealing is going to come down so the whole roff will need to come of an start over major repair just picked up in montana an on the way home 3800 miles there an back an now 450 mile oneway to factory we spent all day in Missouri waiting for jayco to call dealer back to let us no what to do no reply back from jayco so they recommend me take to jayco was going to leave there but could not get jayco to let us know pretty upset since we spent the night there an all day at dealer also has a squeaking floor an other issues like putty in all nail holes in cabinets looks bad spots on recliner will only run fridge for 10 min on inverter outside flaws did not notice all these thing when we picked up call sealing dealer ask for another unit said jayco would have to handle it first jayco product wish they would just replace it have a trip planned in october
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Old 09-13-2015, 08:37 AM   #4
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pinnacle

any sugestions
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Old 09-13-2015, 09:21 AM   #5
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What year and floor plan do u have
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Old 09-13-2015, 09:34 AM   #6
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2015 36rsqs pinnacle
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Old 09-13-2015, 02:12 PM   #7
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If it were me, I would call Jayco, give them the VIN and ask what can be done.
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Old 09-13-2015, 02:19 PM   #8
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I would tell Jayco to replace it and if no is the answer get a lawyer. This really sucks on a new unit. I have mine on order as of two weeks and second guessing now. How can anything like that make it thru and kind of a QA. You can only do so much on the initial inspection u cannot check in the roof and walls or floor
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Old 09-14-2015, 07:42 PM   #9
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update

got it to jayco today no buy back they are going to repair long trip there an back will keep updated
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Old 09-14-2015, 07:46 PM   #10
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Tks keep us posted. Would really like to know how this happened and go thru QA. If all is built on a master jig what went wrong
Tks
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