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02-23-2021, 12:36 PM
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#1
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Junior Member
Join Date: Aug 2020
Location: Bradenton
Posts: 26
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Kitchen slide issue
HELP! We went to pull in our slides today to move. Kitchen slide nada, nothing. Dead. No sound, no motor whirring. checked fuse box. Fuse is Ok. Called Jayco. They tried to tell us where to locate the slide module to do some kind of reset. They said it's in the half bath cabinet above the sink. Supposed to be an access panel. There is no access panel above the sink in the upper cabinet. Waiting for repair guy to MAYBE come out tomorrow. Does anybody know where the access panel for the kitchen slide is? We have a Pinnacle 2019 36FBTS.
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02-23-2021, 12:56 PM
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#2
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Senior Member
Join Date: Mar 2015
Location: Atlanta
Posts: 770
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Assuming the other slides work and you are still plugged into shore power and the kitchen slide is not doing anything it sounds like a power issue or perhaps a reset may fix it.
If you are not plugged into shore power, I'd do that to ensure you the motor has enough juice.
Below is a link for the manual. Slide troubleshooting starting p65.
https://www.jayco.com/files/download...lor%20RevA.pdf
If you can't find the access panel to the control unit, perhaps if you unplugged from shore and used battery disconnect switch to turn off all power to the RV for a minute it may reset?
__________________
2018 Jayco Greyhawk 31FS
2023 Wrangler 392
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02-23-2021, 01:01 PM
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#3
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Junior Member
Join Date: Apr 2017
Location: Cornwall
Posts: 8
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The slide control box is likely on the ceiling of the pass through on the driver side.
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02-23-2021, 01:31 PM
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#4
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Junior Member
Join Date: Aug 2020
Location: Bradenton
Posts: 26
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Thank you. We will try the reset that way. Nobody seems to know where the slide out module is!
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02-23-2021, 01:32 PM
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#5
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Junior Member
Join Date: Aug 2020
Location: Bradenton
Posts: 26
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We are looking. Haven’t found it yet.
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02-23-2021, 01:56 PM
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#6
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Junior Member
Join Date: Aug 2020
Location: Bradenton
Posts: 26
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We found the bedroom slide controller but not the big slide controller.
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02-23-2021, 02:09 PM
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#7
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Junior Member
Join Date: Aug 2020
Location: Bradenton
Posts: 26
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Then just do the reverse in the same order?
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02-23-2021, 02:19 PM
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#8
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Senior Member
Join Date: Oct 2018
Location: Shipman
Posts: 221
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Our kitchen slide controller is in the pass thru...drivers side...but pretty much behind the water center in the ceiling between the aluminum rafters....might have to take down back panel to access it........we had similar problem in bedroom...but it came unplugged....so easy fix after we found that...
__________________
Stan & Sandra
Shipman, VA. & Jacksonville FL.
2015 F350 Lariet CC Dually
2018 Pinnacle 36KPTS
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02-23-2021, 02:46 PM
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#9
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Junior Member
Join Date: Aug 2020
Location: Bradenton
Posts: 26
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We took the panel off and did not find any other slide module box controllers on the ceiling.
Thank you for trying to help!
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02-23-2021, 02:47 PM
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#10
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Junior Member
Join Date: Aug 2020
Location: Bradenton
Posts: 26
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The bedroom slide controller was there, but no other control boxes. thank you for your reply.
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02-23-2021, 02:47 PM
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#11
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Junior Member
Join Date: Aug 2020
Location: Bradenton
Posts: 26
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We tried disconnecting the battery and power and resetting it, but that didn't work. Thank you for that idea, though.
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02-23-2021, 02:52 PM
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#12
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Junior Member
Join Date: Jun 2018
Location: W. MI.
Posts: 6
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The kitchen slide controller for our 2017 36fbts in is the half bath inside the vanity on the right side. PITA to get at it.
Hope this Helps!
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02-23-2021, 03:12 PM
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#13
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Junior Member
Join Date: Aug 2020
Location: Bradenton
Posts: 26
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What does PITA mean? We see nothing inside the bath cabinet. Thank you if you would clarify.
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02-23-2021, 03:15 PM
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#14
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Junior Member
Join Date: Aug 2020
Location: Bradenton
Posts: 26
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GOT IT!!!!! Couldn’t see it without getting down on hands and knees and looking up. THANK YOU. !!!!!
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02-23-2021, 03:19 PM
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#15
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Senior Member
Join Date: Mar 2015
Location: Atlanta
Posts: 770
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I got a call from camping world wanting to know when I wanted to buy a pinnacle after downloading the manual from jayco 
Have to wonder how much they save buy not moving these things a few feet to make them more accessible.
__________________
2018 Jayco Greyhawk 31FS
2023 Wrangler 392
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02-23-2021, 04:29 PM
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#16
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,851
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Scroll down to the bottom for a list of acronyms used by JOF members, PITA = Pain in the (butt)
https://www.jaycoowners.com/forums/f...nyms-2676.html
__________________
 Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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02-23-2021, 05:24 PM
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#17
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Senior Member
Join Date: Mar 2015
Location: Atlanta
Posts: 770
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Were you able to reset the controller and did it fix the issue?
__________________
2018 Jayco Greyhawk 31FS
2023 Wrangler 392
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02-23-2021, 05:43 PM
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#18
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Junior Member
Join Date: Aug 2020
Location: Bradenton
Posts: 26
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The controller is installed upside down at the very top of the bottom cabinet corner and this 71 year old can’t see with bifocals where the tiny little button compartment is on the controller. We are going to have to try to find someone with younger eyes and more agility to get at the controller. I’m thinking if only the controller could be pulled out a little so we could try the reset! Thank you for asking!
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02-23-2021, 06:30 PM
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#19
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Senior Member
Join Date: Apr 2012
Location: Just south of Sarnia
Posts: 1,035
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Quote:
Originally Posted by JeanBean70
The controller is installed upside down at the very top of the bottom cabinet corner and this 71 year old can’t see with bifocals where the tiny little button compartment is on the controller. We are going to have to try to find someone with younger eyes and more agility to get at the controller. I’m thinking if only the controller could be pulled out a little so we could try the reset! Thank you for asking!
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The controller is mounted with a couple of screws one on each end. Had to pull ours down to read the error code.
Much easier to see if you pull them down to work with. There is likely enough wire slack to get it down into bifocal distance.
RoadrunnerII
__________________
RoadrunnerII
Livin the dream... Retired!
TV 2016 F250 Crew Sterling Gray SB 6.7 PS airlift ultimate Air bags
2017 Eagle 321RSTS
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02-23-2021, 06:32 PM
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#20
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Senior Member
Join Date: Apr 2012
Location: Just south of Sarnia
Posts: 1,035
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You might try turning your bifocals upside down
Been there done it
RoadrunnerII
__________________
RoadrunnerII
Livin the dream... Retired!
TV 2016 F250 Crew Sterling Gray SB 6.7 PS airlift ultimate Air bags
2017 Eagle 321RSTS
Pullrite autoslider
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