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Old 01-10-2019, 07:44 PM   #1
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Major problems 2018 317RLOK Eagle 5th Wheel

We purchased a new 2018 317RLOK Eagle in November 2018. After testing it out camping realized dometic furnace was not working fully and had something partially blocking the exhaust creating carbon monoxide alarm (We immediately shut it down!!!). Also, had problems with Xantrex freedom x inverter. The inverter wasn't powering residential frig when running on battery power along with some other issues. Luckily the fireplace was sufficient for our short test camp. Dealer finally gave appt on 7 Dec 18. They now have had it 5 weeks and tell us the furnace has to be completely replaced along with rewiring the inverter. Never expected these major issues with what we thought was a quality 5th Wheel. Anyone else had these issues? Thanks for any advice. Steve
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Old 01-10-2019, 07:52 PM   #2
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Welcome to the forum.

IIRC, on this forum, your issues are unique although knowing that probably isn't much help.
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Old 01-10-2019, 07:58 PM   #3
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Major problems 2018 317RLOK Eagle 5th Wheel

Havenít heard of these issues. Did everything work at PDI? Thatís the pre-delivery inspection at the dealer before you take ownership... Similar to buying a new vehicle. You take a ďtest rideĒ before leaving leaving the dealer...
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Old 01-10-2019, 10:38 PM   #4
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Welcome to the forum and if it's any consolation these are just minor problems and real easy fixes. When issues arrize under warranty we all have to get in line and if you've been reading the forums while doing your research over the past year or two this wouldn't have been a shock to you during your first few shakedown outings. Is it right, well NO but that's what happens with mass production of these units.
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Old 01-11-2019, 06:44 AM   #5
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As someone that has had dozens of issues from electrical wiring issues to a black and gray tank rupturing and flooding the underbelly, to the entire support structure under one of our slide outs collapsing and needing to be completely rebuilt, and who's new RV was in our dealers shop for the first two full summers we owned the trailer to get things fixed, I definitely feel your frustrations.

But believe it or not, there are some that make our woes look like a cake walk.

We are now in our 3rd year of ownership and there is still a half dozen issues on our punch list that were identified before our warranty expired last fall that still need to be fixed upon our return from our winter seasonal stay, including the replacement of our inverter and some fiberglass repairs to the front cap.

So although it may not be much solace, in reality it could be OH SO MUCH WORSE so just know that you are not alone and that Jayco will make things right.
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Old 01-11-2019, 07:39 AM   #6
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It's pretty much par for the course that when you buy a new RV, it will generate a snag list of things that need to be fixed by the dealer under warranty. Plan on it going in at least once for the repair of these issues. Most of the time (and I do feel for those who have multiple trips to the dealer) you can get on your way and enjoy a good unit for years to come afterwards.

While I understand your frustration, those issues you have are easily corrected. They'll fix it for free and you'll be on your way. This is the reality of RV ownership these days.
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Old 01-11-2019, 08:03 AM   #7
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Had my 377 almost two years now and my furnace still does not work. Have a tech coming to look at it AGAIN today. So far the replaced the furnace control board, thermostat and the circuit breaker switch on the furnace itself. At this point I think it is time for a new furnace after almost 2 years of issues.
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Old 01-11-2019, 08:05 AM   #8
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A all day PDI is needed to catch as much of the problems before you sign the paperwork. Then have them fix the issues on the spot before signing or have it documented that it will be fixed on them.
People get excited and do a walk through instead and no PDI. Then once home or on the first trip they find issues, ones that could be found on a PDI. My wife and I spent 9 hours on our PDI. I was on the roof and under it on a creeper. They fixed everything we found but one thing that required ordering. Then we signed the paperwork and went on our way.


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Old 01-11-2019, 08:09 AM   #9
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Quote:
Originally Posted by MadJoker TX View Post
Had my 377 almost two years now and my furnace still does not work. Have a tech coming to look at it AGAIN today. So far the replaced the furnace control board, thermostat and the circuit breaker switch on the furnace itself. At this point I think it is time for a new furnace after almost 2 years of issues.


If he finds out the actual cause of the problem, he can fix it correctly instead of putting a band aid on the symptoms. Iím with you though, sounds like itís time for a new one. (Iíd consider swapping the secret breakers before installing the new one just in case).

BTW, hows the redneck repair holding up?
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Old 01-11-2019, 08:11 AM   #10
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Quote:
Originally Posted by Mopar_Earl View Post
A all day PDI is needed to catch as much of the problems before you sign the paperwork. Then have them fix the issues on the spot before signing or have it documented that it will be fixed on them.
People get excited and do a walk through instead and no PDI. Then once home or on the first trip they find issues, ones that could be found on a PDI. My wife and I spent 9 hours on our PDI. I was on the roof and under it on a creeper. They fixed everything we found but one thing that required ordering. Then we signed the paperwork and went on our way.


Earl


Agree, we did an extensive PDI on ours. Furnace first started to fail when temps dropped below 40 out so of course not something I could simulate on demand. Otherwise it worked fine, thatís when they said control board was not good. Once they fixed that we kept having issues.
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