Malfunctioning Black water valve Pinnacle 2nd Bathroom

[vagabond_Cubby]

Originally Posted by vivusCraig

Thanks Norty1. That is so very helpful. My next stop, I will be there for 6 days. No sewer connection but I should be able to take down the wall and trace the cable. I too think it is located behind the wall in my basement. Appreciate the time and detail you take in responding. Great to hear, I can get at it without taking the underbelly down. Will leave the valve open as we travel. That is a good idea. Will keep you posted.

For everyone here - you may want to email Jayco customer service and ask for Code Floorplan for your unit - you just need to provide them your serial #. I got mine (I also have the 36FBTS) right away and it shows valuable information such as location of each tank in the underbelly, water pump, etc. My fw tank was not anywhere near where I thought it would be -- long way from the pump. Why this doc isn't standard issue with the warranty package, beats me. But if you know the black tank location and the valve handle, it narrows down where the valve may be. Good luck with that problem - thankfully I haven't run into it (yet).

[vivusCraig]

Originally Posted by vagabond_Cubby

For everyone here - you may want to email Jayco customer service and ask for Code Floorplan for your unit - you just need to provide them your serial #. I got mine (I also have the 36FBTS) right away and it shows valuable information such as location of each tank in the underbelly, water pump, etc. My fw tank was not anywhere near where I thought it would be -- long way from the pump. Why this doc isn't standard issue with the warranty package, beats me. But if you know the black tank location and the valve handle, it narrows down where the valve may be. Good luck with that problem - thankfully I haven't run into it (yet).

That is a great idea. Thanks. I will do that. What email address did you use for jayco customer service?

[vagabond_Cubby]

Originally Posted by vivusCraig

That is a great idea. Thanks. I will do that. What email address did you use for jayco customer service?

I did it through their Customer Service Inquiry button on their Contact Us page here. https://www.jayco.com/site/contact/ But the email response came from service@jayco.com, so you might get them directly that way. Using the service inquiry button ensures they get all the info they need from you before releasing the diagram.

[vivusCraig]

Originally Posted by vagabond_Cubby

I did it through their Customer Service Inquiry button on their Contact Us page here. https://www.jayco.com/site/contact/ But the email response came from service@jayco.com, so you might get them directly that way. Using the service inquiry button ensures they get all the info they need from you before releasing the diagram.

Awsome, thank you so much Jeff!