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03-16-2018, 09:46 AM
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#1
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Senior Member
Join Date: May 2016
Location: Way down here........FL
Posts: 2,097
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MORryde steps STP-4-30-03H
Anyone with a Pinnacle order these steps?
I received them last night, tried to install and neither door will shut.
Called MorRyde and sent pics. She said my threshold is pretty much flat and suggested i
not reorder the steps.
(Ordered from Amazon and box was destroyed from shipping)
BTW MorRyde does NOT sell to Amazon
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__________________
Jack
2016 Pinnacle 36 KPTS
2016 F350 Lariat CC LB dually 6.7
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03-16-2018, 11:01 AM
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#2
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Senior Member
Join Date: Apr 2015
Location: Michigan
Posts: 2,650
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I would do a return to Amazon, they take everything back. You can let them know the box is trashed and let them figure out how you can return. Sometimes they will just give a credit and tell you to keep it.
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03-16-2018, 11:07 AM
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#3
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Senior Member
Join Date: May 2016
Location: Way down here........FL
Posts: 2,097
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Quote:
Originally Posted by Sundancer330
I would do a return to Amazon, they take everything back. You can let them know the box is trashed and let them figure out how you can return. Sometimes they will just give a credit and tell you to keep it.
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It’s going back......UPS is supposed to pick it up by 7pm
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__________________
Jack
2016 Pinnacle 36 KPTS
2016 F350 Lariat CC LB dually 6.7
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03-16-2018, 01:49 PM
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#4
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Member
Join Date: Aug 2015
Location: Titusville
Posts: 99
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I installed them on my pinnacle. I installed according to the directions and had the same problem. I then went back and re-installed by pushing the step threshold completely against the door frame. No gap. They work great and I love them.
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03-16-2018, 01:53 PM
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#5
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Senior Member
Join Date: May 2016
Location: Way down here........FL
Posts: 2,097
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Quote:
Originally Posted by Tim&paula
I installed them on my pinnacle. I installed according to the directions and had the same problem. I then went back and re-installed by pushing the step threshold completely against the door frame. No gap. They work great and I love them.
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I may have to reorder again and try that.
So you basically did NOT use the 15/16” measurement??
Wish I had tried that before I put them back in the falling apart box.
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03-16-2018, 01:55 PM
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#6
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Member
Join Date: Aug 2015
Location: Titusville
Posts: 99
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That is correct.
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03-16-2018, 01:57 PM
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#7
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Senior Member
Join Date: May 2016
Location: Way down here........FL
Posts: 2,097
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[QUOTE=Tim&paula;619222]That is correct.[/QUOTE
Thanks
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03-16-2018, 02:00 PM
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#8
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Senior Member
Join Date: May 2016
Location: Way down here........FL
Posts: 2,097
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Quote:
Originally Posted by Tim&paula
That is correct.
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Where did you order your steps from?
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__________________
Jack
2016 Pinnacle 36 KPTS
2016 F350 Lariat CC LB dually 6.7
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03-16-2018, 03:23 PM
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#9
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Senior Member
Join Date: Jan 2016
Location: Magnolia
Posts: 4,841
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Sorry your steps didn’t work out Jack. [emoji22]
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__________________
2016 North Point 377 RLBH, with a few mods, disc brakes, shocks, Sailun g rated tires, wet bolts
2014 Ford F350 Platinum sold
2017 Ford F350 Lariat, CC, 6.7PSD, DRW, Trailer Saver BD3 hitch
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03-16-2018, 05:11 PM
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#10
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Senior Member
Join Date: May 2016
Location: Way down here........FL
Posts: 2,097
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Quote:
Originally Posted by Magnolia Tom
Sorry your steps didn’t work out Jack. [emoji22]
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Thanks Tom......yeah it kinda suks
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__________________
Jack
2016 Pinnacle 36 KPTS
2016 F350 Lariat CC LB dually 6.7
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03-16-2018, 05:46 PM
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#11
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Junior Member
Join Date: Mar 2018
Location: Chicagoland
Posts: 13
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dang!! sorry to read this.
is there a structural difference in the construction of the two door areas?
__________________
2017 North Point 377RLBH
2015 Silverado D/A 3500 Dually
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03-16-2018, 06:21 PM
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#12
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Senior Member
Join Date: Jan 2015
Location: DFW
Posts: 3,493
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I think Tom should put in all our steps...lol
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Dan
'24 GMC 2500 AT4X AEV Edition
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03-16-2018, 08:14 PM
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#13
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Senior Member
Join Date: Jun 2015
Location: smithville, ont.
Posts: 2,677
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Jasum you know the rules...pics or it didn’t happen.
Sorry it didn’t work out.
PITA when stuff has to be sent back
__________________
2016 North Point 341RLTS
520watts of solar. Morningstar MPPT
4 6volt 235ah Surrette batteries
2017 F-350 Platinum CC SRW
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03-16-2018, 10:34 PM
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#14
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Senior Member
Join Date: Apr 2016
Location: Springfield
Posts: 237
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I just got mine from Amazon and going to install on my Eagle this weekend. My box was also in bad condition and looked like FedEx added extra tape. The FedEx lady even marked the delivery as damaged when I signed so no problems returning to Amazon if I have to.
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03-17-2018, 03:52 AM
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#15
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Senior Member
Join Date: May 2016
Location: Way down here........FL
Posts: 2,097
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Quote:
Originally Posted by klassic
Jasum you know the rules...pics or it didn’t happen.
Sorry it didn’t work out.
PITA when stuff has to be sent back
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Not sure what you want a pic of klassic??
Guess I can send pics of the box........LOL
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__________________
Jack
2016 Pinnacle 36 KPTS
2016 F350 Lariat CC LB dually 6.7
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03-17-2018, 09:45 AM
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#16
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Junior Member
Join Date: Mar 2018
Location: Chicagoland
Posts: 13
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would you mind posting pictures of your threshold/bottom of door?
__________________
2017 North Point 377RLBH
2015 Silverado D/A 3500 Dually
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03-17-2018, 01:46 PM
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#17
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Senior Member
Join Date: May 2016
Location: Way down here........FL
Posts: 2,097
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Quote:
Originally Posted by xaugievike
would you mind posting pictures of your threshold/bottom of door?
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__________________
Jack
2016 Pinnacle 36 KPTS
2016 F350 Lariat CC LB dually 6.7
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03-17-2018, 01:49 PM
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#18
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Senior Member
Join Date: May 2016
Location: Way down here........FL
Posts: 2,097
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Quote:
Originally Posted by jasum
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__________________
Jack
2016 Pinnacle 36 KPTS
2016 F350 Lariat CC LB dually 6.7
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03-17-2018, 03:41 PM
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#19
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Senior Member
Join Date: Jan 2016
Location: Magnolia
Posts: 4,841
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Jack
Am I missing something or does your picture show you have a threshold height of 13/16”
If the 15/16” space between the flange and threshold doesn’t work, I’d do as previously posted and move the steps so that the front face of the steps (when down) are flush with the front face of the trailer skirt (or threshold)
Yours looks like mine from what I can tell.
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__________________
2016 North Point 377 RLBH, with a few mods, disc brakes, shocks, Sailun g rated tires, wet bolts
2014 Ford F350 Platinum sold
2017 Ford F350 Lariat, CC, 6.7PSD, DRW, Trailer Saver BD3 hitch
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03-17-2018, 04:06 PM
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#20
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Senior Member
Join Date: May 2016
Location: Way down here........FL
Posts: 2,097
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Quote:
Originally Posted by Magnolia Tom
Jack
Am I missing something or does your picture show you have a threshold height of 13/16”
If the 15/16” space between the flange and threshold doesn’t work, I’d do as previously posted and move the steps so that the front face of the steps (when down) are flush with the front face of the trailer skirt (or threshold)
Yours looks like mine from what I can tell.
Sent from my iPhone using Tapatalk
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Tom going to try what Timandpaula did on their Pinnacle.
Hoping it will work, but it will be Tuesday before I can find out.
I’ll keep you posted.
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__________________
Jack
2016 Pinnacle 36 KPTS
2016 F350 Lariat CC LB dually 6.7
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