Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 04-05-2015, 03:05 PM   #1
Senior Member
 
Join Date: Dec 2011
Posts: 428
Need to find nearest Jayco dealer

We are "stuck" near York, Ne.- The main slide will not come in to the travel position- The slide has 2 geared supports but only 1 is operating- Only one end will move- We experienced this once before several years ago and it was successfully repaired- If someone in the area can direct us to a qualified repair facility, we will be eternally grateful- DD
__________________

__________________
Fulltiming since July 1, 1999 currently with a 2005 GMC Sierra 3500 cc drw towing a 2007 Jayco Eagle 341RLQS
Diesel Donnie is offline   Reply With Quote
Old 04-05-2015, 03:12 PM   #2
Site Team
 
norty1's Avatar
 
Join Date: Jan 2011
Location: Charleston, SC
Posts: 12,039
Try Apache Camping center 3 locations
Roca, Ne 402-423-3218

Bellevue, Ne 402-292-1455

Kerney, Ne 308-455-8200

Or all Jayco customer service 1-800-283-8267

You likely have a sheared bolt on the drive motor. You can get it in by gently pushing on the side that will not go in, while someone holds the 'IN" button down down. Will have to put a brace inside to keep it from coming out till you get to a dealer or maint. facility.
__________________

__________________
Moderator
2011 351RLTS Eagle, Mor/Ryde suspension & pin box
06 F350 Lariat PSD, SRW, LB, CC, EGR delete kit, 16K DrawTite hitch, Timbrens, TST TPMS

Can't find what you're looking on JOF? Try:Jayco Owners Forum Custom Google Search
"It's easier to fool people than to convince them that they have been fooled." - Mark Twain
norty1 is online now   Reply With Quote
Old 04-05-2015, 05:37 PM   #3
Senior Member
 
GrayHawk51's Avatar
 
Join Date: Oct 2014
Location: Surprise, Arizona
Posts: 414
Differnt but same......
So I'm relocating my Grayhawk to N Las Vegas from Yucaipa, Ca. I make a call to the nearest authorized Jayco dealer (Johnny Walker Rv) , only to be told that as I didn't purchase my rig from them that they couldn't service my unit as they are booked up with their own units but could put me on their list of service openings if a spot opens. But that there are others ahead of me.

why even have warrienties if you can't even get service!
er
__________________
2015 GrayHawk 29MV/Toad - 2015 Frontier
-------

Any man can treat a lady right for one night, but it takes a great man to treat her right for the rest of her life.
GrayHawk51 is offline   Reply With Quote
Old 04-05-2015, 05:50 PM   #4
Site Team
 
norty1's Avatar
 
Join Date: Jan 2011
Location: Charleston, SC
Posts: 12,039
Quote:
Originally Posted by GrayHawk51 View Post
Differnt but same......

So I'm relocating my Grayhawk to N Las Vegas from Yucaipa, Ca. I make a call to the nearest authorized Jayco dealer (Johnny Walker Rv) , only to be told that as I didn't purchase my rig from them that they couldn't service my unit as they are booked up with their own units but could put me on their list of service openings if a spot opens. But that there are others ahead of me.



why even have warrienties if you can't even get service!

er

I would call Jayco customer service. I did once and was put in touch with a mobile service tech.
__________________
Moderator
2011 351RLTS Eagle, Mor/Ryde suspension & pin box
06 F350 Lariat PSD, SRW, LB, CC, EGR delete kit, 16K DrawTite hitch, Timbrens, TST TPMS

Can't find what you're looking on JOF? Try:Jayco Owners Forum Custom Google Search
"It's easier to fool people than to convince them that they have been fooled." - Mark Twain
norty1 is online now   Reply With Quote
Old 04-06-2015, 07:14 AM   #5
Senior Member
 
3'senough's Avatar
 
Join Date: Sep 2010
Location: New York
Posts: 2,072
Donnie had the same thing happen to me last year. Took me pushing and wife pulling to get it in, but we did to make it home.

My reason was a wired pulled from the motor. That is a Schwintec slide and the motor access points are behind the white plates with 2 screws holding them about 3/4 of the way up on the inside.

Also see if you can locate the brains of the unit and read the codes to diagnos. There is an override button on that unit to retract if no wires are severed.

Sorry don't know of a service in your area, but I am sure a local CG must know a traveling tech service for sure.
__________________

2014 375 BHFS Eagle Premier
2014 Ram 3500 Longhorn DRW CC
6.7 CTD, Aisin, 4.10's
Yamaha EF3000iSEB
3'senough is offline   Reply With Quote
Old 04-06-2015, 08:54 AM   #6
Site Team
 
norty1's Avatar
 
Join Date: Jan 2011
Location: Charleston, SC
Posts: 12,039
Need to find nearest Jayco dealer

I was not aware you had a Schwintek slide. Disregard my fix. You can read up on how to disable and manually push it in.
Mine has a blinking light that tells me why it's not working.
__________________
Moderator
2011 351RLTS Eagle, Mor/Ryde suspension & pin box
06 F350 Lariat PSD, SRW, LB, CC, EGR delete kit, 16K DrawTite hitch, Timbrens, TST TPMS

Can't find what you're looking on JOF? Try:Jayco Owners Forum Custom Google Search
"It's easier to fool people than to convince them that they have been fooled." - Mark Twain
norty1 is online now   Reply With Quote
Old 04-06-2015, 09:01 AM   #7
Senior Member
 
Join Date: Dec 2011
Posts: 428
no business associated with jayco is willing or able to work in a traveler- it seems you must have purchased the unit from them to qualify for service- this is not a problem only with jayco as we had the same problem with a montana- finding an independent tech is very difficult as well- JMHO- DD
__________________
Fulltiming since July 1, 1999 currently with a 2005 GMC Sierra 3500 cc drw towing a 2007 Jayco Eagle 341RLQS
Diesel Donnie is offline   Reply With Quote
Old 04-08-2015, 01:22 PM   #8
Senior Member
 
Join Date: Dec 2011
Posts: 428
It was a sheared off bolt which was replaced at RV Service by T.O.LLC in Lincoln, Ne. The owner is knowledgable and efficient- We were back on the road in less than an hour- Off the road aways but doable- I would do business with him again- JMHO- DD
__________________
Fulltiming since July 1, 1999 currently with a 2005 GMC Sierra 3500 cc drw towing a 2007 Jayco Eagle 341RLQS
Diesel Donnie is offline   Reply With Quote
Old 04-08-2015, 03:57 PM   #9
Site Team
 
norty1's Avatar
 
Join Date: Jan 2011
Location: Charleston, SC
Posts: 12,039
Just for my own info, what type slide mechanism do you have?
__________________
Moderator
2011 351RLTS Eagle, Mor/Ryde suspension & pin box
06 F350 Lariat PSD, SRW, LB, CC, EGR delete kit, 16K DrawTite hitch, Timbrens, TST TPMS

Can't find what you're looking on JOF? Try:Jayco Owners Forum Custom Google Search
"It's easier to fool people than to convince them that they have been fooled." - Mark Twain
norty1 is online now   Reply With Quote
Old 04-09-2015, 01:59 PM   #10
Senior Member
 
Join Date: Dec 2011
Posts: 428
All I know is the mechanism is a 12 volt motor turning a shaft with a gear at each end which moves the notched square tube which is anchored to the slideout- The pin which connected the shaft to the gear sheared off so that end of the slide did not move- The tech replaced the pin with a stainless steel bolt- All is well now- JMHO- DD
__________________

__________________
Fulltiming since July 1, 1999 currently with a 2005 GMC Sierra 3500 cc drw towing a 2007 Jayco Eagle 341RLQS
Diesel Donnie is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 11:24 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.