New owner nightmare

Bobbi Jo · 11-01-2015, 12:57 PM

We picked up our 16 pinnacle fbts on Tuesday of last week...so it's 5 days old. Our first issue was the leveling legs the first night, they didn't want to work properly, had to wait until Wednesday night for a tech to call us and tell us how to get them to reset, now we have only limited power even when hooked up to 50 amp plug. No slides will open on drivers side, no LED lights anywhere, ceiling fans work, frig. Works, no leveling legs, awnings work, ???? We are lost! It was fine yesterday, went back last night and boom! Any ideas anyone?

Chrislorl · 11-01-2015, 01:08 PM

Start checking fuses and your main at the battery. Maybe when it was not operating correctly something blew out.

**Crabman** · 11-01-2015, 01:12 PM

Also connections at the converter. There have been reports in the past of loose connections on new units.

TexasRT · 11-01-2015, 01:23 PM

As mentioned, check all fuses and all connections in the breaker panel.

Let us know if you find anything

Bobbi Jo · 11-01-2015, 01:29 PM

We have checked all fuses and connections....I guess it's off for warranty we go. Thanks for the responses!

**Crabman** · 11-01-2015, 01:36 PM

Could be a bad converter then, but that`s just a Crabman guess.

RodgerS · 11-01-2015, 02:43 PM

Your description doesn't indicate you took the time to do a slow, time consuming, and thorough PDI before your took possession of your Pinnacle. My guess is that all of these items existed at the time of delivery. Unfortunately, this industry makes new owners pay a premium, one way or the other. Personally, I look forward to becoming part of the quality control process and am training myself accordingly.

Grumpy · 11-01-2015, 03:35 PM

Quote:

Originally Posted by Bobbi Jo

We have checked all fuses and connections....I guess it's off for warranty we go. Thanks for the responses!

Even the ones in the battery compartment?

NC Roamer · 11-01-2015, 04:16 PM

Jaycos come with a year of Coach-Net support. Does that service cover problems like these?

hoppers4 · 11-01-2015, 04:50 PM

I suspect the Coach-net coverage provided by Jayco is their limited plan but I don't know that for sure. Coach-net doesn't provide RV tech assist til the next level up which is Basic. Then the support provided is only verbal on the house. In other words they'll help you try to figure out the problem over the phone.

**Crabman** · 11-01-2015, 05:37 PM

Another consideration is the power pedestal you were hooked up to. Did you confirm it was feeding your unit the correct power? Just more food for thought.

Rjhuser · 11-01-2015, 05:51 PM

Sounds like all 12 VDC problems. Check batteries, circuit breakers and fuses in the battery compartment. There are several circuit breakers in there that are about 1" X 1/2", and have a reset button on the side. All fuses and circuit breakers need to be checked with a volt meter or test light, visual inspection can be deceptive. If you don't have a VOM or test light, you need to get one and learn how to use it.
Other than powering the converter, the 110 VAC side doesn't sound to be involved as the frig and ceiling fan works.

klassic · 11-01-2015, 07:21 PM

Just a thought on your levellers... At my main circuit board for the Ground Control the ground wire was not crimped inside the connector. It worked a couple times until some bouncing around made it lose the little contact it had with the metal in the crimp.

EricRom · 11-02-2015, 07:43 PM

Check your battery disconnect switch.

Bobbi Jo · 11-02-2015, 08:16 PM

Now we have everything except ac/ heat.... With shore power....Thermostat doesn't even show numbers....and the panel where you can change from utility etc. has no power....we have a meter and know how to use it, we just can't find the fuses in the battery compartment??? Rjhuser?

Bobbi Jo · 11-02-2015, 08:35 PM

Anyone? Lol!! Battery compartment fuses???

TexasRT · 11-02-2015, 08:47 PM

Take the thermostat off the wall and make sure all the wires are still connected together. They are spliced using wire nuts.
Do you have a genset on your coach?

Bobbi Jo · 11-02-2015, 08:59 PM

TexasRT, yes we have genset....no power to it at all! Same as thermostats and the Radio is the same....all outlets work, lost here lol!

TexasRT · 11-03-2015, 06:21 AM

Just to confirm, everything on 110vac IS working and everything on 12vdc IS NOT working, correct? Do you have ceiling lights, do the awnings and awning lights work?
Fridge, microwave, TV, ceiling fan,

Ours has a large fuse on the back wall on the battery compartment.
It's about 1" x 1" and looks like a small black box. This may be the fuse you're looking for.
* Are you getting 110Vac into the converter AND 12Vdc out of the converter? It's in the breaker panel.
* Did you actually pull each 12v fuse out and check them with your meter on ohms?
Sometimes they will look ok, and can still be blown.

Bobbi Jo · 11-03-2015, 07:51 PM

TexasRT...we don't have the fuse in the battery compartment that we. An find on ours. We do have evrything...lights awnings, awning lights, ceiling fans...tv , fireplace...all of it works except the thermostats, the genset and the radio....this fuse in the panel box for the converter? Where could I find ( actually) hubby find this fuse? Which breaker is it...this may be our problem but unsure how to check that one fuse...we have tested all of the smaller fuses with the meter and they are all good. Thanks for your time and help!

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