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Old 07-20-2015, 08:38 AM   #1
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No a/c voltage

Just purchased a new pinnacle flsa 4 days ago everything worked fine during our demo at the dealer. Brought the unit home hooked it up to shore power and nothing, I have no power to the rv, I still have d/c voltage but no a/c voltage? I've checked the voltage at the NEMA 14-50 receptacle and I am getting 120 each leg and 240 across both of them am I missing something? Is there a switch from d/c to a/c? I've called the dealer numerous times and no one from service has called me back yet. Any help will be appreciated,Thanks in advanced.
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Old 07-20-2015, 08:40 AM   #2
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The first thing to check is the breaker in your converter panel.
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Old 07-20-2015, 08:57 AM   #3
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Genset? Transfer switch?
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Old 07-20-2015, 08:58 AM   #4
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Okay thank you I will go check that now
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Old 07-20-2015, 08:59 AM   #5
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My unit does not have a generator
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Old 07-20-2015, 09:34 AM   #6
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All of the breakers are in the on position and I tripped all of them and then reset them,also checked voltage again at the receptacle and it is showing good voltage
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Old 07-20-2015, 09:44 AM   #7
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Quote:
Originally Posted by Gutshot View Post
All of the breakers are in the on position and I tripped all of them and then reset them,also checked voltage again at the receptacle and it is showing good voltage
Then, it is either a trip back to the dealer....

OR

start tracing every inch of the power cord to the breaker panel. Find every connection and verify that it is intact. I see lots of flashlight and DVM time in your future....
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Old 07-20-2015, 09:52 AM   #8
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Make sure the connections are tight in the breaker panel. Remove the front cover and they are right in front on the left.
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Old 07-20-2015, 10:50 AM   #9
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You said you do not have a genset, but is it prewired for one? If it is then you will have a transfer switch and if so the relay contacts on it may not be making.
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Old 07-20-2015, 11:38 AM   #10
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We have a tensest and the transfer switch has been the culprit twice in similar situations. You may have an ATS as part of a "generator prewire" package. Just a thought.
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