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06-07-2021, 06:39 PM
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#1
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Member
Join Date: May 2018
Location: Huntsville
Posts: 71
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No bypass on shore power
Currently on shore power, no bypass on Xantrex display. I have proper ac in and dc out at the converter.
I tightened all cable to converter and the transfer switch, no change
Any advice?
Don
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06-07-2021, 08:59 PM
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#2
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Senior Member
Join Date: Aug 2019
Location: Avon
Posts: 569
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Check the voltage at the batteries. Is it above 12 to 13 VDC?
__________________
Keith and Lisa Ward
2019 Pinnacle 36FBTS
2021 Ford F350 XLT CC LB DRW 6.7L Diesel
Demco 18K Autoslide Hitch and Timbrens
2019 Ford F350 SB 6.7L Diesel (Gone)
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06-08-2021, 11:40 AM
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#3
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Member
Join Date: May 2018
Location: Huntsville
Posts: 71
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Yes voltage at the batteries is 13.6.
Will be troubleshooting more this week any additional advice appreciated!!
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06-08-2021, 12:00 PM
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#4
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Senior Member
Join Date: Aug 2019
Location: Rapid City
Posts: 218
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What coach do you have? Do you have a remote in coach and what inverter do you have?
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06-08-2021, 01:41 PM
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#5
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Member
Join Date: May 2018
Location: Huntsville
Posts: 71
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We have a 2018 Eagle, 317RLOK. Remote says battery mode, usually indicates bypass when shore power is connected.
Have never had this issue in the past, batteries showing 13.4 vdc at the inverter input side, 119 vac out.
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06-08-2021, 01:44 PM
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#6
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Member
Join Date: May 2018
Location: Huntsville
Posts: 71
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The inverter is Xantrex 1200, 2 yrs old
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06-08-2021, 02:13 PM
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#7
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Senior Member
Join Date: Aug 2019
Location: Rapid City
Posts: 218
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Try removing shore power, turning off coach power, turn off battery circuit breakers. Make sure inverter is off and remote is in off mode. 1) connect battery circuit breakers - if you have a solar panel it will now be connected electrically 2) Turn on coach power (red key usually) 3) Connect your 30 amp or 50 amp power plug to shore power and listen for the converter to activate. Small clunk sound (like a huge elec switch inside). If it does, turn on inverter remote (leave inverter off and control by remote) now wait, might take a minute or two for system to stabilize.
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06-08-2021, 03:14 PM
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#8
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Member
Join Date: May 2018
Location: Huntsville
Posts: 71
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Edutron, thanks as soon as the rain stops I will follow your advice.
Thanks for chiming in and I will let you know how it goes
Don
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06-09-2021, 05:31 PM
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#9
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Member
Join Date: May 2018
Location: Huntsville
Posts: 71
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Well the rain stopped but no luck after following your post. Still no bypass when on shore power.
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04-07-2022, 07:44 AM
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#10
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Junior Member
Join Date: Jun 2021
Location: Lynchburg
Posts: 3
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Same problem
Did you ever figure this out? I am having the same problem where the Xantrex says I am in battery mode even though I am plugged into shore power. But my battery voltage is also low - 11.1 right now. Microwave and a couple plugs are not working. Fridge had stopped working in the night but is on now. I have the Xantrax Freedom X inverter. The power button was out (standby mode) on both the control panel and the inverter itself. I have both pushed in now but honestly can't tell by the Xantrax Owners manual or the Pinnacle owners manual whether it should be in our out.
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04-07-2022, 08:40 AM
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#11
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Senior Member
Join Date: May 2018
Location: Deerfield
Posts: 482
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Quote:
Originally Posted by DavidPritchard
Did you ever figure this out? I am having the same problem where the Xantrex says I am in battery mode even though I am plugged into shore power. But my battery voltage is also low - 11.1 right now. Microwave and a couple plugs are not working. Fridge had stopped working in the night but is on now. I have the Xantrax Freedom X inverter. The power button was out (standby mode) on both the control panel and the inverter itself. I have both pushed in now but honestly can't tell by the Xantrax Owners manual or the Pinnacle owners manual whether it should be in our out.
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According to the manual, the button stays down for On and up for Off. But it also states that regardless of being turned off or on, shore power will pass through when the shore power is within normal operating range.
Have you verified that your shore power is good and within range?
__________________
John & Donna
2024 GMC 3500HD AT4, CC, LB, Duramax, SRW
2021 Jayco North Point 377RLBH (Florida)
2019 Jayco Jayflight 28RLS (New York)
The latest government survey finds that 3 out of 4 people account for 75% of the total population.
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04-07-2022, 10:36 AM
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#12
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Member
Join Date: Sep 2017
Location: Grapevine
Posts: 53
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I had a similar problem that was sourced to bad wiring on the camp ground pedestal. My surge protector, 50amp Power Watchdog, indicated that L2 and Neutral were reversed. Had the campground check the power on the pedestal and it showed the same. Moved to another site and everything came up fine. I ended up purchasing a power pedestal tester like they had and now use that before plugging in power anywhere.
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04-07-2022, 01:18 PM
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#13
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Junior Member
Join Date: Jun 2021
Location: Lynchburg
Posts: 3
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Fixed for now
I also have a Power Watchdog but no error messages or problems there. But I did turn of the breaker at the 50Amp Service and restarting and now it shows I am using shore power.
I’m not sure what caused this but a restart seems to have fixed it for now.
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04-08-2022, 10:07 AM
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#14
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Member
Join Date: May 2018
Location: Huntsville
Posts: 71
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I did fix this issue, I sent you a reply on 6 or 7 April, did you get it?
Don
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04-08-2022, 12:56 PM
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#15
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Junior Member
Join Date: Jun 2021
Location: Lynchburg
Posts: 3
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Quote:
Originally Posted by drwnkw67
I did fix this issue, I sent you a reply on 6 or 7 April, did you get it?
Don
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No. I don’t see your reply
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