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Old 04-27-2014, 04:52 PM   #1
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No Mattress?

we've only had the trailer a few weeks, folded out the sofa today and no mattress and nothing in the cabinet under the sofa. please tell me this is not an option or something. it was suppose to come with one correct? will call the dealer tomorrow but wanted to make sure first.
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Old 04-27-2014, 05:09 PM   #2
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Have you looked at your manufactures label or checked the Jayco website for standard and optional features?
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Old 04-27-2014, 05:24 PM   #3
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No Mattress?

Is it missing the blow up mattress? Hard to believe someone did not catch that on a PDI.
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Old 04-27-2014, 05:39 PM   #4
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The 2013 hide-a-beds came with an air mattress. If you have a drawer under the sofa, it is a hide-a-bed model. Some of the dealers remove them and the televisions while they are on the lot to prevent theft. Did you look under the bed, the closet and in the sofa drawer?
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Old 04-27-2014, 06:58 PM   #5
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Right, mine also came with an electric pump to inflate/deflate it.
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Old 04-27-2014, 07:50 PM   #6
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yeah have looked everywhere just isn't there. assumed it was suppose to be in the drawer under sofa. dealer is 3hrs away but hopefully they will mail me one.
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Old 04-27-2014, 07:55 PM   #7
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Ours was found under the Queen bed in the master bedroom.
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Old 04-28-2014, 08:39 AM   #8
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Missing ours too. Looks like Jayco needs to tighten up QC. Dealer getting ours sent in.
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Old 04-28-2014, 09:15 AM   #9
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Quote:
Originally Posted by bullshooter View Post
yeah have looked everywhere just isn't there. assumed it was suppose to be in the drawer under sofa. dealer is 3hrs away but hopefully they will mail me one.
Hopefully you didn't discover the missing mattress on the 1st night outing with another couple on-board.

Our 1st Jayco (X23B) had a defective stereo. I called Jayco directly and after a little discussion they agreed to ship the replacement directly to me and even paid to ship the old one back. Our nearest dealer was about an hour away.
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Old 04-28-2014, 09:25 AM   #10
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Did Jayco go back to the air mattress? Mine is a Denver hide a bed which uses the cushions from the couch which folds out to make both my beds in the BH and LR. My 2011 had the air mattress and that was under the couch in the drawer.
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