Free 7 Day Trial RV GPS App RV Trip Planner Campground Reviews RV Maintenance Free 7 Day Trial ×
Jayco RV Owners Forum
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 12-01-2020, 12:26 PM   #1
Junior Member
 
OpenRoadJedi's Avatar
 
Join Date: Jul 2017
Location: Cypress
Posts: 10
NP 377RLBH Suspension Issue

Hi all, recently we noticed that, when hitched and towing, the street side fender of our NP sits REALLY close (less than an inch) from the tires. Note...the kitchen slide is directly above this tire. The edge of the slide sits very close to the tire, but there is more clearance between the tire and the actual fender well. The back tire is closer to the fender well than the front. There doesnít appear to be any significant rub yet, but suspect that this is a potential disaster in the making. The curbside fender is probably a couple of inches clear of the fender. We noticed street side issue when we were traveling and took it to a trailer repair shop and were told it was safe to drive, but the springs probably need to be replaced (weíve towed this trailer 36K miles). We have it at the RV service center now and after showing the service advisor the issue we received a response from the technician that the springs are fine. Iím not buying this. I believe the springs and equalizers need to be replaced. My questions...1) do any of you other NP owners have a clearance issue like Iíve described? 2) is there a rule of thumb for when springs and equalizers should be replaced? Thank you all in advance.
Attached Thumbnails
02E1931D-2ADF-48B3-B20E-4960033BC307.jpg   BAA66C3D-50A3-4D76-935F-171D508D5AA2.jpg  
__________________
Open Road Jedi
2018 North Point 377RLBH
2014 Ford F350 DRW
OpenRoadJedi is offline   Reply With Quote
Old 12-01-2020, 12:34 PM   #2
Senior Member
 
Lake Huron's Avatar
 
Join Date: Nov 2016
Location: Port Huron, Mi
Posts: 1,359
Here ya go...

https://www.jaycoowners.com/forums/f...tem-78432.html

You may be involved with this recall like many of us are.

Btw, when you have someone do the repair work on it, tell them to put the wet bolts in so the zerks are facing in and not out. It's much easier to grease them facing in vs when the face out you have to take the wheels off to get a grease gun on the fittings.
__________________
2017 North Point 375BHFS
2015 Silverado 3500HD Crew Dually Dmax 4x4
Lake Huron is offline   Reply With Quote
Old 12-01-2020, 12:37 PM   #3
Junior Member
 
OpenRoadJedi's Avatar
 
Join Date: Jul 2017
Location: Cypress
Posts: 10
Dang...I didn’t know about this. Thank you! I guess its time to contact Jayco directly.
__________________
Open Road Jedi
2018 North Point 377RLBH
2014 Ford F350 DRW
OpenRoadJedi is offline   Reply With Quote
Old 12-01-2020, 12:49 PM   #4
Junior Member
 
OpenRoadJedi's Avatar
 
Join Date: Jul 2017
Location: Cypress
Posts: 10
I just got off the phone with Jayco and they’re saying there is no recall or service bulletin attached to our VIN. We have a 2018. I’m probably going escalate this within Jayco.
__________________
Open Road Jedi
2018 North Point 377RLBH
2014 Ford F350 DRW
OpenRoadJedi is offline   Reply With Quote
Old 12-01-2020, 01:37 PM   #5
Senior Member
 
Lake Huron's Avatar
 
Join Date: Nov 2016
Location: Port Huron, Mi
Posts: 1,359
I would take it to your Jayco dealer, write up a service request to have them look it over to make sure it is "safe for travel" and when the tire contacts the slide bottom and the tire blows apart destroying half the side of your trailer, they can be held responsible. And I would have them put in writing their clearance measurement findings too. All based on IF they say it's safe. I would also escalate this with jayco and still take it to your dealer and let them know this has been escalated and give them the all the info.
Just because tour trailer is an 18 year model doesnt mean that the frame, suspension, axles, etc weren't made in 17 with all the defective components that put the recall out there.
__________________
2017 North Point 375BHFS
2015 Silverado 3500HD Crew Dually Dmax 4x4
Lake Huron is offline   Reply With Quote
Old 12-01-2020, 01:55 PM   #6
Junior Member
 
OpenRoadJedi's Avatar
 
Join Date: Jul 2017
Location: Cypress
Posts: 10
I agree. I suspect there are still design issues. And we purchased the 2018 in mid-2017. Now the challenge is getting the dealer to actually respond. Always an adventure. Thanks again for your help.
__________________
Open Road Jedi
2018 North Point 377RLBH
2014 Ford F350 DRW
OpenRoadJedi is offline   Reply With Quote
Old 12-01-2020, 03:11 PM   #7
Senior Member
 
bill3kirk's Avatar
 
Join Date: Aug 2018
Location: Lawtey
Posts: 205
I have the same issue. Jayco also told me no recall on my VIN. I'm not going through the hassle which is probably what Jayco hopes for. I have a local spring shop replacing all the springs with 7 leaf. I'll fight with Jayco later.
__________________
Bill K
2018 North Point 377RLBH, Roadmaster Comfort Ride, Dexter E-Z Flex Suspension, Flexair 21k Pinbox
2017 Ford F350 Lariat CC DRW LB 6.7, Air Lift 7500XL with Air Lift dual channel wireless
bill3kirk is offline   Reply With Quote
Old 12-01-2020, 03:20 PM   #8
Junior Member
 
OpenRoadJedi's Avatar
 
Join Date: Jul 2017
Location: Cypress
Posts: 10
After going back and forth with Jayco and the dealer this afternoon I'm doing the same thing. I'll deal with Jayco later. I have it at LazyDays in Houston, but have been discussing the issue with a local trailer repair shop. I'm going with the 7 leaf springs as well. Trying to figure out the best equalizer to go with as I will definitely be replacing or upgrading the Morride CRE3000. Nothing wrong with this particular model that I'm aware of, but will take the opportunity to upgrade if there is something better.
__________________
Open Road Jedi
2018 North Point 377RLBH
2014 Ford F350 DRW
OpenRoadJedi is offline   Reply With Quote
Old 12-01-2020, 03:37 PM   #9
Senior Member
 
bill3kirk's Avatar
 
Join Date: Aug 2018
Location: Lawtey
Posts: 205
I had already switched to Dexter and had the Roadmaster shock system put in, although that was a custom install because the out of the box kit doesn't work on the the 2018 NP suspension setup. I had to have special plates fabricated and welded to the inside of the frame for the upper shock brackets.
__________________
Bill K
2018 North Point 377RLBH, Roadmaster Comfort Ride, Dexter E-Z Flex Suspension, Flexair 21k Pinbox
2017 Ford F350 Lariat CC DRW LB 6.7, Air Lift 7500XL with Air Lift dual channel wireless
bill3kirk is offline   Reply With Quote
Old 12-02-2020, 02:27 PM   #10
Junior Member
 
OpenRoadJedi's Avatar
 
Join Date: Jul 2017
Location: Cypress
Posts: 10
Does anyone have a 7 leaf spring they can recommend?
__________________
Open Road Jedi
2018 North Point 377RLBH
2014 Ford F350 DRW
OpenRoadJedi is offline   Reply With Quote
Old 12-02-2020, 02:30 PM   #11
Senior Member
 
bill3kirk's Avatar
 
Join Date: Aug 2018
Location: Lawtey
Posts: 205
The local shop are sourcing mine. I'll let you know what they get
__________________
Bill K
2018 North Point 377RLBH, Roadmaster Comfort Ride, Dexter E-Z Flex Suspension, Flexair 21k Pinbox
2017 Ford F350 Lariat CC DRW LB 6.7, Air Lift 7500XL with Air Lift dual channel wireless
bill3kirk is offline   Reply With Quote
Old 12-02-2020, 02:44 PM   #12
Junior Member
 
OpenRoadJedi's Avatar
 
Join Date: Jul 2017
Location: Cypress
Posts: 10
Thank you
__________________
Open Road Jedi
2018 North Point 377RLBH
2014 Ford F350 DRW
OpenRoadJedi is offline   Reply With Quote
Old 01-13-2021, 03:28 PM   #13
Senior Member
 
bill3kirk's Avatar
 
Join Date: Aug 2018
Location: Lawtey
Posts: 205
Sorry for the late response.
Mine came from Truck Spring in Saginaw, MI
Trailer Leaf Spring | Double Eye | 7 Leaves | 3,500 lbs. Capacity
SKU: MTS-054
__________________
Bill K
2018 North Point 377RLBH, Roadmaster Comfort Ride, Dexter E-Z Flex Suspension, Flexair 21k Pinbox
2017 Ford F350 Lariat CC DRW LB 6.7, Air Lift 7500XL with Air Lift dual channel wireless
bill3kirk is offline   Reply With Quote
Old 01-24-2021, 10:27 AM   #14
Junior Member
 
Nickeagle's Avatar
 
Join Date: Jan 2021
Location: Xenia
Posts: 8
I had to have the whole suspension braces and mounts replaced on my 387 north point. I had a bunch of cracked welds. After those repairs my unit still had about a 2” lean to driverside. After tons of phone calls and emails they are now working on upgrading leaf springs. I am just making my warranty end date. I plan on upgrading to the independent suspension in a year or so.
__________________
2021 Pinnacle 32RLTS
2020 Lance 850 truck camper for off-road trips
2000 Ram 3500 24V/NV4500 5 speed
2020 Polaris RZR XP1000
Nickeagle is offline   Reply With Quote
Reply

Tags
north point 377rlbh, springs, suspension, tire rub

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 11:20 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2021, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.