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Old 04-26-2013, 07:21 PM   #1
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Ohhh what a day !!!

Well today was the day we were picking up our fifth wheel after waiting two months ( bought in February) Two hours before pick up i get a call from my salesman with a very sad tone on the phone. " uhhh. Someone just struck your FW". Someone else was bringing in his old trailer for an exchange and turned to close to mine and scratched (2x2feet) my front cap and dented his rear trailer. Well you can only imagine how happy i was on the phone. Anyways, dealer at first wanted to replace the cap (on the guys insurance). But i said i was not satisfy with that, so they called all over our region for a similar one but could not find one. So they had already placed an order with Jayco for a 2014 (production starting in April, I was told) so they offered to do an exchanged my 2013 eagle ht 27.5 for a 2014. Although, I have to wait again I think that was better then buying the accidental one? I got to say that the dealer and salesman were really good to deal with after i explained that i don't want a brand new FW already damaged !!!!! Only problem, Jayco has no photos yet of the 2014? Did I do the right thing ?
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Old 04-26-2013, 07:24 PM   #2
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Well that sucks!! I would gladly wait for the 2014 with the understanding that it meets your approval.
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Old 04-26-2013, 07:34 PM   #3
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Ya hard to say when you can't see them.. But they said everything was the same except outside color. They said the sides are all gel coat? Can't wait to see when Jayco updates their site.
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Old 04-26-2013, 07:43 PM   #4
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Wow, I guess it was just not meant to be........ enjoy the `14 when it comes in!
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Old 04-26-2013, 08:01 PM   #5
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Thanks. We had a few weekends already booked in May, but now i'll have to cancel them...oh well...
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Old 04-26-2013, 08:06 PM   #6
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When we ordered our Jayco I put our previous trailer up for sale, thinking it would take awhile to sell it and we could still use it while waiting for the new one. Well it sold in one day! I dusted off the old tents and we still went camping!
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Old 04-26-2013, 08:13 PM   #7
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Yep still have those it might be a way to go....
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Old 04-26-2013, 08:47 PM   #8
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You just beat a years depreciation!......:Gift:
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Old 04-26-2013, 08:52 PM   #9
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Ohhh what a day !!!

I can't even imagine. I would be so pissed. We ordered ours in February of last year and took delivery around this time. I think I would have blown a gasket if that had happened to ours, I was so excited for the new trailer. Hopefully they get your replacement in soon. I would make them throw in a few extras, and not just a free poop hose.
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Old 04-26-2013, 09:25 PM   #10
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Thanks everyone..
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