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03-08-2018, 07:41 PM
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#1
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Member
Join Date: Jan 2018
Location: Tallahassee
Posts: 97
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One Control Touchscreen not Controlling Awnings and their Lights
Okay, all you wise and experienced RVers. My Lippert One Control touchscreen and the app on my IPhone do not reflect the fact that my 321 RSTS has two awnings. I cannot control the the patio awning nor the LED lights from either the touchscreen in the RV nor from the app, because it doesn't know they are installed. I've tried the reset button on the touchscreen, no help. I do know that that system was functioning correctly after leaving the dealer lot in January. No response from the CW dealership yet. Any ideas out there?
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2018 Eagle 321 RSTS
2018 GMC 3500HD Duramax LB DRW
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03-08-2018, 07:58 PM
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#2
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Senior Member
Join Date: Feb 2018
Location: Palmetto
Posts: 1,057
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Call Jayco tech service ask for Chris. He's very helpful and knows alot about these rv's.
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2017 Jayco 377rlbh (sold)
2021 Grand Design 351MR
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03-22-2018, 06:43 PM
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#3
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Senior Member
Join Date: Apr 2012
Location: Just south of Sarnia
Posts: 1,035
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I have same trailer same issue. Jayco told me take it into dealer and have the system reset.
Booker for a to have this a few other things repaired and replaced
RoadrunnerII
Sent from my SM-T350 using Tapatalk
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RoadrunnerII
Livin the dream... Retired!
TV 2016 F250 Crew Sterling Gray SB 6.7 PS airlift ultimate Air bags
2017 Eagle 321RSTS
Pullrite autoslider
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03-24-2018, 10:18 AM
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#4
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Senior Member
Join Date: Jun 2017
Location: Winter Springs
Posts: 105
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From the factory, my awning was not configured in the system. I had To go into the configuration menu and start activating channels until I hit the right one for the awning. The configuration menu is actually pretty intuitive. It has preset names you can select. The key is to assign that to the correct channel. If you have easy access to the physical unit, you could visually confirm which channel the second awning is wired to.
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03-24-2018, 10:31 AM
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#5
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Senior Member
Join Date: Apr 2012
Location: Just south of Sarnia
Posts: 1,035
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How did you get into the configuration menu?
RoadrunnerII
Sent from my Moto G Play using Tapatalk
__________________
RoadrunnerII
Livin the dream... Retired!
TV 2016 F250 Crew Sterling Gray SB 6.7 PS airlift ultimate Air bags
2017 Eagle 321RSTS
Pullrite autoslider
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03-24-2018, 11:17 AM
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#6
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Senior Member
Join Date: Jun 2017
Location: Winter Springs
Posts: 105
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Quote:
Originally Posted by RoadrunnerII
How did you get into the configuration menu?
RoadrunnerII
Sent from my Moto G Play using Tapatalk
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Tap the “one control” icon in the upper left corner five times.
Go down to multi-function output receiver section. You’ll see different output channels. My guess is that you have a “Polarity Reversing Relay channel
“ with no name. Select one of those those and then activate awning #2. If it works, you are golden. If not, select another channel with no name and try again.
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03-24-2018, 11:56 AM
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#7
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Senior Member
Join Date: Apr 2012
Location: Just south of Sarnia
Posts: 1,035
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Will give it a try tomorrow
Thanks
RoadrunnerII
Sent from my Moto G Play using Tapatalk
__________________
RoadrunnerII
Livin the dream... Retired!
TV 2016 F250 Crew Sterling Gray SB 6.7 PS airlift ultimate Air bags
2017 Eagle 321RSTS
Pullrite autoslider
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03-24-2018, 06:44 PM
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#8
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Senior Member
Join Date: Apr 2012
Location: Just south of Sarnia
Posts: 1,035
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I have a feeling that because I have the 5 port controller not the 8 port is why the second awning and awning light do not work thru the one control. We have the 5" display hard mounted. I have 3 slides all configured and the main awning and main awning light. Also have the electric lci 3.0 autoleveler. I have what the lci programming manual refers to as the 5 function controller. Am I correct or missing something here?
Thanks
RoadrunnerII
Sent from my Moto G Play using Tapatalk
__________________
RoadrunnerII
Livin the dream... Retired!
TV 2016 F250 Crew Sterling Gray SB 6.7 PS airlift ultimate Air bags
2017 Eagle 321RSTS
Pullrite autoslider
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03-24-2018, 08:20 PM
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#9
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Senior Member
Join Date: Apr 2016
Location: SW Washington
Posts: 1,024
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That is exactly the issue. I have the same problem with my rig. Not enough channels for all the options.
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2009 F350 CC LB 4WD
2017 Jayco 355MBQS
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03-25-2018, 06:33 AM
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#10
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Senior Member
Join Date: Apr 2012
Location: Just south of Sarnia
Posts: 1,035
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Would be nice if they had a two channel controller that could be added to include the 2nd awning and awning light. I could have sworn the second awning was on the one control before we brought ours home
Must be my aging brain cells
RoadrunnerII
Sent from my Moto G Play using Tapatalk
__________________
RoadrunnerII
Livin the dream... Retired!
TV 2016 F250 Crew Sterling Gray SB 6.7 PS airlift ultimate Air bags
2017 Eagle 321RSTS
Pullrite autoslider
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03-25-2018, 07:55 AM
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#11
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,852
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Look in the systems section of the MANUALS tab. There is a downloadable section on the One Control system.
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Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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03-26-2018, 06:01 AM
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#12
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Senior Member
Join Date: Apr 2012
Location: Just south of Sarnia
Posts: 1,035
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Quote:
Originally Posted by Shall36
From the factory, my awning was not configured in the system. I had To go into the configuration menu and start activating channels until I hit the right one for the awning. The configuration menu is actually pretty intuitive. It has preset names you can select. The key is to assign that to the correct channel. If you have easy access to the physical unit, you could visually confirm which channel the second awning is wired to.
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Hi
Does your trailer have the 5 port controller or 8 port controller?
I have the 5 port controller. 3 slides and 1 awning on it and 1 awning light. I can't get figure out a way to add the second awning. Each slide is on a separate fuse and the awning as well.
RoadrunnerII
Sent from my SM-T350 using Tapatalk
__________________
RoadrunnerII
Livin the dream... Retired!
TV 2016 F250 Crew Sterling Gray SB 6.7 PS airlift ultimate Air bags
2017 Eagle 321RSTS
Pullrite autoslider
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03-27-2018, 06:24 PM
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#13
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Senior Member
Join Date: Jun 2017
Location: Winter Springs
Posts: 105
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My rig has the 5 port system. I have an HT with two slides and one awning and lights. Wish I could send you my extra port.
Sounds like you need and expansion module if you really want to do this.
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