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Old 05-16-2024, 02:45 PM   #1
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Pinnacle Floor Squeaks

2022 Jayco Pinnacle 36SSWS floor squeaks in entry and area between island and dinnette plus entry has a fastener pushing on the vinyl back side. Dealer investigated and confirmed that they need to be repaired under warranty. After two weeks they called back to confirm Jayco agreed to the work with an initial simple repair, which if that damages the flooring and/or does not mitigate the issue then everyhing has to to be removed, vinyl flooring removed, floor re-secured, new vinyl flooring and re-instate everyhing. Any had a similar repair and if so what was done?
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Old 05-16-2024, 03:16 PM   #2
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We had our vinyl flooring replaced because the glue color they used was starting to show.
They did an excellent job. We couldn't be happier.
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Old 05-17-2024, 12:45 PM   #3
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We had our vinyl flooring replace......
Curious if they removed everything, including island to replace the vinyl?
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Old 05-17-2024, 05:10 PM   #4
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Curious if they removed everything, including island to replace the vinyl?
Yep... the three slides came out, island, bed and dresser. I suspect the wall between the toilet and bedroom too. It went back to the factory for this job, so I didn't see it in pieces. There is no evidence anything was done.

A very friendly lady from Jayco called to explain the whole process before and each week kept us up-to-date on the progress until the camper was returned to us... total time was about a month... little less than a month I think... seems like.
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Old 05-18-2024, 04:48 PM   #5
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Wow, that is a hugh and complicated vinyl replacement job.
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Old 05-19-2024, 11:14 AM   #6
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Wow, that is a hugh and complicated vinyl replacement job.
Yep, that's what the dealer said and we were glad Jayco was picking it up and doing the work at the factory.
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Old 06-05-2024, 08:04 AM   #7
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After 5 weeks at the dealer trying to fix floor queaks without removing vinyl per Jayco instructions Jayco finally approved removing the vinyl and securing the floor then installing new vinyl.
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