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Old 05-04-2016, 11:20 AM   #1
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Thumbs down Plumbing issue

Well spent several hours working on the sink drain. Ran 25 feet of snake down it x 3 and each time the same results, no drain into grey tank. Looks like I need to elevate this so we contacted the dealer. The first guy we spoke to was off so we talked to the next up. Nothing but bad news.

2 options:

1) Drop off our unit and they will diagnose (2-3 weeks), they will order parts (4-6 weeks), parts will be installed (2-4 weeks) total time without our unit, 8- 13 weeks. They do not do appts for warranty work!

2) Be willing to PAY $$ for the repairs and we can bring it up tomorrow...

Now I understand why Jayco gives a 2 year warranty, takes that long to get it in the shop...

While I am a good plumber I am not sure on this as it does not even drain down over 24+ hours and I hand fed the 25 feet of snake down the drain pipe and never met any resistance???? Yet the sink does not drain at all?

I am more than willing to fix it, but am at a loss on this. My selling dealer has no idea either. But at least they are shipping me a crate load of stuff that was broke/inop for me to install and covering the items under warranty. That is good of them IMO in fact great. So I will assume I really don't have a warranty and in most cases do or absorb the cost myself. I would do this with the plumbing but fear they would pad the bill with labor and new parts from piping to grey tanks. This could turn into $0000's in a heartbeat...
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Old 05-04-2016, 11:34 AM   #2
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Is the tank valve opening? Many have cable connections and may be slipping on the valve shaft.
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Old 05-04-2016, 11:49 AM   #3
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Quote:
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Is the tank valve opening? Many have cable connections and may be slipping on the valve shaft.
Yea the grey tank drains fine from the shower/bathroom sink, its the kitchen sink that has me baffled, it will not drain at all, nada, let the water sit in sink for 3 days and not go down a drop!!!!!

It was suggested that they hooked up the sink drain and did not knock out the port in the grey tank?????? But then my snake hand fed went the full 25ft in my 27.5 5iver?????????


WIFE is NOT a happy camper with a 5 gal bucket under the kitchen sink and maybe no fix till mid fall or even later.

Were I Jayco, any purchaser get #1 priority for warranty work in a 30 day window post purchase. But that is just me.
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Old 05-04-2016, 12:17 PM   #4
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You sure you don't have two grey tanks ? Some units do.
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Old 05-04-2016, 12:19 PM   #5
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25ft. of snake and no resistance? Yet the water won't follow the snake? Weird..
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Old 05-04-2016, 12:24 PM   #6
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x2 should have a separate grey tank for the kitchen but the HT may not.
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Old 05-04-2016, 01:34 PM   #7
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We have an Eagle HT 27.5 RLTS that has two gray tanks.
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Old 05-04-2016, 01:47 PM   #8
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That makes no sense. Bet u have a full second gray tank and the snake is just curling up inside the tank.
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Old 05-04-2016, 02:03 PM   #9
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Quote:
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You sure you don't have two grey tanks ? Some units do.
X-2, some even have 3, with 65 gal capacity you have at least 2.
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Old 05-04-2016, 04:25 PM   #10
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OK, now I'm confused.

I had a 26.5 RLS. I looked at the specs just now and it has 65 gal. of Gray water capacity (one of the reasons I bought it). If that means 2 Gray tanks does that mean I should have 3 dump valves?
The trailer is on the storage lot so I can't go look right now. We've only used it once but I didn't notice but 2 valves (black and gray). Are they "cross connected".
It DOES have 2 gray water level indicators on the panel - and one of them never reads. If I have 2 tanks should both indicators read? Or if they are cross connected is one indicator enough.

I may have a warranty issue to get that second level indicator working.
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