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Old 06-15-2016, 07:48 AM   #11
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If you have a fireplace, make sure the toggle switch is set to water heater. A lot of RV's that have a fireplace have a toggle switch (like a light switch with a neutral setting) to keep from using both units at the same time and drawing too much power.
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Old 06-15-2016, 11:01 PM   #12
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I have looked all over the compartment of the WH and can't find any on/off switch. Can anyone elaborate more on where this switch may be on the 377?
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Old 06-15-2016, 11:03 PM   #13
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Any idea on where this toggle switch may be?
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Old 06-17-2016, 12:01 PM   #14
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OK, it looks like the electric is working on the water heater after all. We thought it wasn't because the switch inside the panel didn't turn red like it does when you push the switch for propane use of the water heater. Can someone confirm that the red light does not light up on the electric switch when turned on and that the red light is suppose to stay on when on propane use? I was reviewing some youtube training videos on the atwood wh and one guy said only if it stayed on would it be a problem. Thanks
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Old 06-17-2016, 02:09 PM   #15
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On my 19RD:
The light on the control panel comes on and stays on whenever I select electric or propane heat for the water heater.
Electric heating of hot water is MUCH slower than propane
Electric heating only works when connected to shore power or a running genset (even though the light is on).
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Old 06-17-2016, 09:34 PM   #16
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Water pump, WH electric, WH gas all light up for me
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Old 06-18-2016, 04:46 AM   #17
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The light on my panel stays on as long as the switch is on. As Mike said, electric is MUCH slower than propane so it may indeed be working and it's simply the light on the panel is the problem.

Out of curiosity, how did you confirm it was working? Once hot, the water in the tank stays hot for several hours so are you sure you got hot water from the electric and not residual from heating it with propane?
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Old 06-18-2016, 05:39 AM   #18
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Quote:
Originally Posted by DHARO View Post
OK, it looks like the electric is working on the water heater after all. We thought it wasn't because the switch inside the panel didn't turn red like it does when you push the switch for propane use of the water heater. Can someone confirm that the red light does not light up on the electric switch when turned on and that the red light is suppose to stay on when on propane use? I was reviewing some youtube training videos on the atwood wh and one guy said only if it stayed on would it be a problem. Thanks
The fact that the water heater IS working on electric I suspect you have a loose wire on the back of that wall switch. There are a lot of wires going to that switch panel and when I had the same problem as you I carefully removed that panel and easily worked all of the wires out of the wall. I found one wire from the water heater switch wasn't hooked to anything and also found a wire coming from the wall that wasn't hooked up either. I hooked them together and no problems since. It is possible you have a switch with a non-functioning light also. Easy to replace if that is the problem.
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Old 06-18-2016, 09:24 AM   #19
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My wife thought it was working all along. So to test out her theory we shut off the propane switch and turned on the electric switch. That was 3 days ago. With 2 grandkids
along and multiple showers since, we still have hot water. I'm not thinking Ed is right - loose wire connection somewhere. I'll add this to the list of things the dealer can check out when we are finished with this first trip. Knock on wood, so far, no other problems. We love this rig so far.
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