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07-05-2020, 12:05 AM
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#1
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Member
Join Date: Apr 2020
Location: Winterhaven
Posts: 92
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Propane automatic changeover regulator failure
I've been full timing in my 2020 Jayco Eagle 355MBQS for just over 2 months and ran into an issue with the propane automatic changeover regulator, model 6020. The supply tank ran out of propane and instead of it automatically switching over to the reserve tank, i lost all propane (fridge, water heater, stove didn't run on propane setting). Both tanks were completely open. I tried manually switching the tank selector valve on the regulator, but propane did not flow. I tried a few things, but the only way i could get propane to work was by swapping the empty tank with the full one. Since the regulator is only 2 months old i didn't think it went bad, maybe it's just defective. Has anyone else ran into this issue?
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07-05-2020, 01:03 AM
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#2
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Senior Member
Join Date: Aug 2018
Location: Prescott Valley, AZ
Posts: 637
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We're on our second regulator and hoses. They are cheap and fail. So get a new one and check the hoses. Ours were replaced by the dealer. Call Jayco and tell them. There may be a dealer close to you. If you have to buy on get it in brass. Yours is probably plastic. We used to carry a spare regulator but not anymore since Amazon. They fail and have to be replaced.
__________________
Cliff and Annette
2019 Jayco 315RLTS Northpoint
Travelling with 2 Macaws, a cat, and 2 standard poodles.
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07-06-2020, 04:07 PM
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#3
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Member
Join Date: Apr 2020
Location: Winterhaven
Posts: 92
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Quote:
Originally Posted by Thomson
We're on our second regulator and hoses. They are cheap and fail.
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That's a shame, part of me was hoping i just did something wrong. Thanks for the advice, I'll check the hoses and pick up a new regulator, probably a different brand.
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07-06-2020, 04:31 PM
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#4
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Junior Member
Join Date: May 2019
Location: OCEAN VIEW
Posts: 19
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Exact same problem for me with my 2020 FBOK. Jayco told me to take it to dealership to have it evaluated. No thanks. I'll replace it myself for $50 and save myself the headache of having it sit at the dealership for weeks. Tried to find the manufacturer to contact them directly but no luck.
__________________
Karl
2020 Eagle 336 FBOK
2020 GMC 3500 AT4 Duramax
Ocean View, DE
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07-06-2020, 04:49 PM
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#5
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,858
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Look for a Marshall brand changeover regulator. They are good.
__________________
Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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07-07-2020, 05:38 AM
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#6
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Senior Member
Join Date: Oct 2017
Location: Southwest ND
Posts: 351
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I rid my camper of the automatic changeover and only have one tank in service at a time. When it goes empty I simply move the regulator to the other tank. I always know when I have a tank that needs filling.
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07-07-2020, 05:46 AM
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#7
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Senior Member
Join Date: Dec 2017
Location: RV
Posts: 893
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That's what I will do when my valve goes bad.
__________________
Sold RV.... downsized to a 6x12 cargo trailer with Starlink and mini-split A/C. Easy to tow at 1200# - real happy now.
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07-07-2020, 05:48 AM
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#8
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Senior Member
Join Date: Mar 2017
Location: Sarasota
Posts: 742
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Quote:
Originally Posted by Riich
I rid my camper of the automatic changeover and only have one tank in service at a time. When it goes empty I simply move the regulator to the other tank. I always know when I have a tank that needs filling.
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X2 on that.
It may be a little less convenient, but you can't ignore it...
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07-07-2020, 09:44 AM
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#9
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Senior Member
Join Date: Aug 2011
Location: Missouri City, The Republic of Texas
Posts: 5,063
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There is also a shut-off valve built into the pigtail. If the valve is opened too quickly the valve will close and give the symptoms you describe.
Unscrewing the pigtail may reset the valve or it may need a little coaxing. A tech in a propane shop suggested rapping the pigtail against the tank gently a couple of times to reset the valve.
Moving the tanks put the full tank with a working pigtail.
Jus sayin it's something to check before you start spending $$
__________________
Cheers,
T_
2013 F-350 CC SB 2WD 6.7PS
2013 Eagle Premier 351 RLTS
-SOLD- 2012 X23B
-SOLD- 2003 Ford Expedition 5.4, Bilstein shocks
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07-07-2020, 11:09 AM
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#10
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Junior Member
Join Date: May 2019
Location: OCEAN VIEW
Posts: 19
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Quote:
Originally Posted by RedHorse1
There is also a shut-off valve built into the pigtail. If the valve is opened too quickly the valve will close and give the symptoms you describe.
Unscrewing the pigtail may reset the valve or it may need a little coaxing. A tech in a propane shop suggested rapping the pigtail against the tank gently a couple of times to reset the valve.
Moving the tanks put the full tank with a working pigtail.
Jus sayin it's something to check before you start spending $$
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Thank you Redhorse1! I removed the pigtail from the automatic changeover device and found the check valve on the pigtail. I tried banging it against the tank as suggested but that did not work so I took the check valve apart and reassembled. It's just a screen, ball bearing and a spring. Reassembled everything and the automatic changeover device now works! Saved me $50 on a new auto changeover device and some headaches because the new changeover device would not have worked either.
Let me now if you're ever in the Ocean View, DE area and I'll provide the cocktails. Thanks again, Karl
__________________
Karl
2020 Eagle 336 FBOK
2020 GMC 3500 AT4 Duramax
Ocean View, DE
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07-07-2020, 11:47 AM
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#11
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Senior Member
Join Date: Nov 2018
Location: Las Cruces (soon...)
Posts: 802
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Yes I learned the hard way to open the valves real slow. If opened quickly the rush of gas fools that safety valve into thinking a line has ruptured and it shuts. Fooled me too. Angus
__________________
Joan & Angus Campbell
Winters in Las Cruces, NM, traveling the rest
2019 Pinnacle 36SSWS "Diana"
2019 F350 DRW Lariat CC Long Bed Diesel "Sheila"
3 Chihuahuas and 4 cats
We don't camp, we don't glamp, we LIVE.
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07-07-2020, 12:45 PM
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#12
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Senior Member
Join Date: Aug 2011
Location: Missouri City, The Republic of Texas
Posts: 5,063
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Quote:
Originally Posted by Joan617
Yes I learned the hard way to open the valves real slow. If opened quickly the rush of gas fools that safety valve into thinking a line has ruptured and it shuts. Fooled me too. Angus
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Yup, that's why I have a "spare" pigtail.
Karl, Glad that was the problem. See you soon in Ocean View!
__________________
Cheers,
T_
2013 F-350 CC SB 2WD 6.7PS
2013 Eagle Premier 351 RLTS
-SOLD- 2012 X23B
-SOLD- 2003 Ford Expedition 5.4, Bilstein shocks
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07-07-2020, 01:51 PM
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#13
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Senior Member
Join Date: Aug 2018
Location: Prescott Valley, AZ
Posts: 637
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The last time I bought a pigtail, it was straight thru, no check valve. I thought the tank had the excess flow control valve
__________________
Cliff and Annette
2019 Jayco 315RLTS Northpoint
Travelling with 2 Macaws, a cat, and 2 standard poodles.
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07-11-2020, 05:28 PM
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#14
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Member
Join Date: Apr 2020
Location: Winterhaven
Posts: 92
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Quote:
Originally Posted by Riich
I rid my camper of the automatic changeover and only have one tank in service at a time. When it goes empty I simply move the regulator to the other tank. I always know when I have a tank that needs filling.
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Since they're so prone to breaking, that's not a bad idea.
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07-15-2021, 10:16 AM
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#15
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Junior Member
Join Date: Oct 2020
Location: Monroe
Posts: 18
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The winntec that they use now are made in China and are junk. Mine on my 2021 Whitehawk only lasted a few months. My dealer warrantied and gave me a Marshall Excelsior to replace it with. These are made in USA and are great. my 2008 32FKS had this one and never gave a moments trouble. I suggest getting one of these model MEGR-253
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07-15-2021, 10:47 AM
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#16
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Senior Member
Join Date: Jan 2019
Location: Cincinnati
Posts: 1,186
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WARNING! Replace pigtails, too!
I bought the Marshall auto changeover, have not installed it. Waiting for American made pigtails to go with it. I'm not waiting for the recall to happen, as we will be on the road then. My dealer won't do it until the letter comes out. I'm sure by then there will be none available anywhere.
So I have been having an ongoing issue with a slight gas smell when I open the tank door. I have tested every joint many times, no leaks. But this time I was spraying the joints with soapy water and a fly landed on a pigtail hose. I sprayed the fly with soap, and.... The hose started bubbling. This is a 2.5 year old hose with a smooth surface- no visible cracks. But it was leaking in spiral bands most of the length of the hose. Don't go by looks, test the hoses too.
__________________
Ford F250 6.2 Gas, 4X4, Short Bed, Companion Hitch
2019 Jayco 28.5 RSTS, MorRyde orbital pinbox.
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07-16-2021, 11:36 AM
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#17
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Senior Member
Join Date: Sep 2018
Location: Ottawa
Posts: 1,678
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I didn't wait either and the service center confirmed leaking before they replaced everything. I'm keeping the receipts for when the recall comes in.
__________________
--
Cheers
Colby
Eastern Ontario, Canada
2018 Jayco 212QB
2020 Ford F150 SuperCrew
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07-16-2021, 12:34 PM
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#18
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,858
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Purchase a electronic LP leak detector. I carry it with me and it will pinpoint a leak quickly with no soapy mess.
https://www.amazon.com/Techamor-Y201...6460458&sr=8-5
__________________
Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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07-17-2021, 06:54 AM
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#19
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Senior Member
Join Date: Feb 2019
Location: Merrimack NH
Posts: 148
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__________________
Pammac36
2021 Jayco Eagle 321RSTS (Hydraulic brakes)
2022 Ford F350 Lariat 4x4 L/B 7.3 gas, 4.30
Reese Goosebox
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07-14-2022, 05:43 AM
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#20
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Junior Member
Join Date: Jul 2022
Location: Port Orchard
Posts: 3
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You're the guy I need to talk to!
Quote:
Originally Posted by Kkjayco
Thank you Redhorse1! I removed the pigtail from the automatic changeover device and found the check valve on the pigtail. I tried banging it against the tank as suggested but that did not work so I took the check valve apart and reassembled. It's just a screen, ball bearing and a spring. Reassembled everything and the automatic changeover device now works! Saved me $50 on a new auto changeover device and some headaches because the new changeover device would not have worked either.
Let me now if you're ever in the Ocean View, DE area and I'll provide the cocktails. Thanks again, Karl
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Karl, do you remember the order in which the spring, ball bearing and o-ring went in? I did not pay attention, because I didn't know these little parts were in there, and now I'm trying to reassemble. I'm assuming the spring is to the regulator side and then the ball bearing and then the o-ring seats in the house fitting base. Any chance that sequence is still in your memory? Thank you sir!
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