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Old 06-24-2016, 05:10 PM   #1
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Residential Fridge Water will not dispense

We have turned on the water under our sink which I believe is for the fridge. We looked under the stove and it appears the valve is turned on correctly. The light for the water on the fridge is luminated.

However, we are unable to dispense water at all. We called Frigidaire. They walked us through some trouble shooting. Is the filter installed correctly... check. Is the control locked... no it is not. Check.

They want to send out a someone for repair. We are travelling right now. So that won't work.

I am thinking that I am missing something. Is there a valve that I need to turn on that I may be missing?

We have a 2016 Pinnacle 36RLTS with the residential fridge. Would really like filtered water during our 17 day trip.
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Old 06-24-2016, 05:33 PM   #2
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Is your pump on?
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Old 06-24-2016, 05:43 PM   #3
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Is your pump on?
We are on city water here, so lots of water flowing.... no pump needed. Thanks.
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Old 06-24-2016, 06:02 PM   #4
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Is the ice-maker working? If so it sounds like you will need service, no way around it.
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Old 06-24-2016, 06:20 PM   #5
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Is the ice-maker working? If so it sounds like you will need service, no way around it.
Thanks Grumpy. Problem is no water is getting to the fridge. There is a valve underneath our stove that seems to turn water on / off. No matter which way I turn it, no water from the fridge.

I think I must be missing something. We have never used it so I am wondering if there is a valve I need to turn on before it will work. I was hoping somebody with a Pinnacle 36FBTS could tell me how they turned on the water to their fridge.
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Old 06-24-2016, 06:42 PM   #6
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There was another post where the waterline didn't get connected, not sure which model though.
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Old 06-24-2016, 06:46 PM   #7
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On my unit (377 RLBH) there's a valve under the sink and a valve behind the stove. Both need to be on for the dispenser to work. To troubleshoot, turn valve under the sink to on. Valve under stove to off. Disconnect water line under stove. Get a bucket or big pot and open valve so water goes into it. If it trickles, or is slow you have a pressure problem. If it's fast and a jet stream, you have a problem with fridge.


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Old 06-24-2016, 06:46 PM   #8
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The only valves I know of are the ones you have already found- under the sink and behind the bottom drawer by the stove. If you open the drain under the kitchen slide do you get water out of it? If you do at least you know it's getting that far. Don't know what else to try.
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Old 06-24-2016, 06:49 PM   #9
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Turn the drain on underneath the kitchen slide and see if the water blasts out.
Then you know if your water line is atleast hooked up.
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Old 06-24-2016, 08:44 PM   #10
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On my unit (377 RLBH) there's a valve under the sink and a valve behind the stove. Both need to be on for the dispenser to work. To troubleshoot, turn valve under the sink to on. Valve under stove to off. Disconnect water line under stove. Get a bucket or big pot and open valve so water goes into it. If it trickles, or is slow you have a pressure problem. If it's fast and a jet stream, you have a problem with fridge.


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Strange thing, when we open the valve up under the kitchen sink, the water stops flowing to kitchen faucet.
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