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07-18-2019, 06:52 AM
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#181
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Senior Member
Join Date: Mar 2018
Location: Boiling Springs
Posts: 533
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I had the same issue on my last FW which was an Open Range. They put a cut in the side wall fiberglass and added an expansion strip. FW are going to flex in this area. If you look most FW (except Jayco) they have this short expansion joint from the factory. Why hasn’t Jayco done the same to eliminate this issue.
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RipinSC
2019 Eagle FW 321RSTS
2015 GMC 2500 HD 6.0 Gas
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07-18-2019, 07:22 AM
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#182
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Senior Member
Join Date: Jan 2016
Location: Magnolia
Posts: 4,841
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Quote:
Originally Posted by RipinSC
I had the same issue on my last FW which was an Open Range. They put a cut in the side wall fiberglass and added an expansion strip. FW are going to flex in this area. If you look most FW (except Jayco) they have this short expansion joint from the factory. Why hasn’t Jayco done the same to eliminate this issue.
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Jayco doesn’t have the expansion joint because they claim to be able to build their trailers without them. In fact, it’s one of their selling points
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2016 North Point 377 RLBH, with a few mods, disc brakes, shocks, Sailun g rated tires, wet bolts
2014 Ford F350 Platinum sold
2017 Ford F350 Lariat, CC, 6.7PSD, DRW, Trailer Saver BD3 hitch
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07-18-2019, 07:24 AM
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#183
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Senior Member
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 15,943
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Quote:
Originally Posted by oh355mbqs
the only downfall to that is that everything needs removed from the camper.
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Why? When our 2015 went back for that work I didn't take anything out.
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DISNEY LOVERS
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07-18-2019, 07:47 AM
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#184
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Senior Member
Join Date: Mar 2019
Location: STEWARTSTOWN
Posts: 284
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Quote:
Originally Posted by AKRUEBBE
I think it may be caused by a "twisting" action. A question that could be added to the mix is, "Have you had problems with the leveling system?" I've had read outs about "excess frame twisting" or something to that effect. Just a thought.
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I did have a post up about problems with my leveling system. Turns out after I called LCI they said it was most likely never zeroed in to level. They sent me the owners manual and on page 17 it gave directions to zero the level. So I got my level out and leveled the RV and then followed there instructions and now the levels work every time. Why Chessico RV did not due this I do not know. They had my unit at the RV show in Tomonium, Maryland and it was level there. I guess they did it manualy. It was very easy to do.
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Thank You
Larry Wagner
Stewartstown PA
2019 Jayco Pinnacle 36SSWS (Louise)
2019 Chevelet Silverado 3500 Dully Duramax Engine (Allison Transmission) (Thelma)
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07-18-2019, 08:58 AM
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#185
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Senior Member
Join Date: Mar 2019
Location: STEWARTSTOWN
Posts: 284
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Quote:
Originally Posted by Stingray75
Still a member of the no crack club. Tow vehicle is a stock 2016 Silverado 3500 SRW. Hitch is a Curt Q20 to fit the factory option puck system. The 331RETS has roughly 10000 miles on it - the last 6000 running GY Endurance and Moryde wet bolts. Pin weight scales @ 2450#. We’re in our 2nd year of FT use and easily had 40-50 nights / year prior to going FT
We did have a leveling system failure that forced us (me) to operate the jacks by powering each jack individually using jumper wires. Thankfully a new GC 3.0 system installation was completed last Oct. More than once, I had to fully retract all jacks during camp site set-up because I lost track of how far each was extended and knew I needed to avoid twisting a frame. Prior to installing the new system, the tires would be off the ground after leveling.
Thinking this is more a random issue resulting from weak QC / poor manufacturing repeatability.
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I also have a Pinnicle and I had the same problem with the leveling system lifting tire off ground and would always be out of stroke and not get level. Called LCI and they said to manually level the system and then reset the zero level. They e-mailed me the owners manuel and said directions were on page 17. I did what the book said and reset the system to tell it this is level not what it is set at. Now the system works great. They said the dealer or Jayco should have done this, but they did not.
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Thank You
Larry Wagner
Stewartstown PA
2019 Jayco Pinnacle 36SSWS (Louise)
2019 Chevelet Silverado 3500 Dully Duramax Engine (Allison Transmission) (Thelma)
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07-21-2019, 08:44 AM
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#186
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Senior Member
Join Date: Aug 2015
Location: kaml
Posts: 1,285
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Quote:
Originally Posted by Lowmiler
To be fair, this is a problem affecting multiple manufacturers.
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Yup, I know of a couple of Montanas that have cracked. None of the repairs address the actual flex of the front overhang portion though. I would expect that reinforcing the wall by the slide just moves the weakness to another spot.
I can see why Jayco would deny warranty on it after 2 yrs as it's an expensive repair.
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07-21-2019, 10:21 AM
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#187
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Senior Member
Join Date: Sep 2016
Location: lima
Posts: 163
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Hi Grumpy,
Maybe Jayco has changed things. I had to sign this form stating that the camper will be cleaned out, if not they will box everything and charge me $150.
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07-21-2019, 01:55 PM
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#188
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Senior Member
Join Date: Jul 2017
Location: Howell, MI
Posts: 118
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We had to sign the same form and empty our 5er when it went back to the factory for the crack repair back in April
__________________
2018 Pinnacle 36 KPTS, MorRyde 8K IS Suspension, Disc Brakes
2022 F-350 Dually, Diesel, Hensley BD5 Trailer Saver hitch.
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07-21-2019, 02:47 PM
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#189
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Senior Member
Join Date: Aug 2018
Location: Lawtey
Posts: 286
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My Jayco rep at the plant sent me this response when I asked about cleaning everything out. I assumed the bedroom. frig, etc would need to be emptied. Guess I'll go back and clarify now....
Good Morning Bill,
The area that we ask to be cleaned out would be the area our guys will be working in. The slide area.
Please also keep in mind we are not responsible for lost items.
__________________
Bill K
2018 North Point 377RLBH, Roadmaster Comfort Ride, Dexter E-Z Flex Suspension, Flexair 21k Pinbox, Victron MultiPlus II 2x120v 12v, power distribution, solar controller, smart shunt, 1000w of solar panels, 4 Lifepo4 200ah batteries
2017 Ford F350 Lariat CC DRW LB 6.7, Air Lift 7500XL with Air Lift dual channel wireless
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07-21-2019, 04:46 PM
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#190
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Senior Member
Join Date: Oct 2018
Location: Shipman
Posts: 220
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I had to sign the same form as well... my dealer said it had to be just like when I bought it...nothing personal anywhere...included pics on walls etc.....so be like starting over when we get it back....plus like all the unloading from the old one before we got the Jayco........ but I said to my better half....hey...you get to decorate it all over again....change things you might not have liked....and maybe even add more stuff.....needless to say....she was not very happy after getting everything perfect after 8 months of ownership....if it cracks again I may keep my mouth shut....isn’t that what eterna bond tape if for....lol....
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Stan & Sandra
Shipman, VA. & Jacksonville FL.
2015 F350 Lariet CC Dually
2018 Pinnacle 36KPTS
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07-21-2019, 06:02 PM
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#191
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Senior Member
Join Date: Sep 2016
Location: lima
Posts: 163
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Luckily for me I have a daughter that won't have left for college yet and a son in high school, gets who gets to clean out the camper before it goes back to the factory?
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07-28-2019, 08:04 PM
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#192
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Senior Member
Join Date: Aug 2016
Location: Eastern NC
Posts: 182
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I’ve been looking and it happened. I joined the crack club. We had no crack before leaving Thursday. I checked again Friday morning after 230 miles and it was about 1/2”. Came home today and checked again and it was 2”.
Any advice on how to sweet talk Jayco to help with fix? We are 6 months out of warranty.
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2017 North Point 387
2017 F-350 DRW
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07-29-2019, 02:12 PM
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#193
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Senior Member
Join Date: Oct 2018
Location: Shipman
Posts: 220
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The crack on my Pinnacle is about 1 1/2 inches long...has not really changed that I can tell.....how much larger might it get over time?....I probably do not have the mileage yet on my RV like most folks...just over 3k in 8 months...
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Stan & Sandra
Shipman, VA. & Jacksonville FL.
2015 F350 Lariet CC Dually
2018 Pinnacle 36KPTS
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07-31-2019, 05:03 PM
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#194
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Senior Member
Join Date: Aug 2016
Location: Eastern NC
Posts: 182
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Update. Called Jayco yesterday and was asked to send email to service. Email, with pics and details, sent to service. As of now no response. I called late today to verify email was received. They said it was and assigned to Brittany. They also asked me to contact my dealer. I have done that and am on the books for Oct.1.
The dealer has the repair facilities and says they have done a lot of these repairs across all brands.
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2017 North Point 387
2017 F-350 DRW
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08-04-2019, 07:24 PM
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#195
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Senior Member
Join Date: Sep 2016
Location: lima
Posts: 163
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OK, regretfully, add me to 2 more bad 5th wheel groups. Camper goes next weekend to factory for crack fix, noticed this weekend when using it that the is alot of seperation when the camper is hitched to the truck. I have attached pictures of that, will be sending those to Jayco to see what they say. Also will be contacting Lippert tomorrow, broke a leaf spring on the rear axle today. Also noticed the other leaf spring is deformed.
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08-05-2019, 02:55 AM
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#196
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Senior Member
Join Date: Nov 2013
Location: Duxbury
Posts: 7,113
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Quote:
Originally Posted by Sola123
The crack on my Pinnacle is about 1 1/2 inches long...has not really changed that I can tell.....how much larger might it get over time?....I probably do not have the mileage yet on my RV like most folks...just over 3k in 8 months...
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Ours was about that long for several weeks and ~1,000 miles, until we travelled through NY. After that trip it was about 6" long and considerably wider
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Rob & Kelly, Bella & Brady (Miniature Schnauzers)
2022 Eagle HT 28.5RSTS
2017 RAM 3500 SRW CTD/AISIN CC LB
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08-06-2019, 08:22 AM
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#197
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Junior Member
Join Date: Aug 2019
Location: CHINA GROVE
Posts: 8
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Sidewall Cracks
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08-06-2019, 08:25 AM
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#198
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Junior Member
Join Date: Aug 2019
Location: CHINA GROVE
Posts: 8
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This was the crack at the top of the bunk house slide.
Attachment 1
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08-19-2019, 02:52 PM
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#199
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Senior Member
Join Date: Aug 2016
Location: Eastern NC
Posts: 182
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Quote:
Originally Posted by jsk
Update. Called Jayco yesterday and was asked to send email to service. Email, with pics and details, sent to service. As of now no response. I called late today to verify email was received. They said it was and assigned to Brittany. They also asked me to contact my dealer. I have done that and am on the books for Oct.1.
The dealer has the repair facilities and says they have done a lot of these repairs across all brands.
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Another update. Jayco is going to cover transport and costs to fix. Waiting now to get a date. They have also agreed to address other items that are not 3rd party.
My dilemma is my dealer also has the facility to fix so do they do it or send back to Jayco? I am in favor of Jayco as they have done many more of these than the dealer. Thoughts?
__________________
2017 North Point 387
2017 F-350 DRW
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08-19-2019, 06:47 PM
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#200
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Senior Member
Join Date: Nov 2013
Location: Duxbury
Posts: 7,113
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Quote:
Originally Posted by jsk
Another update. Jayco is going to cover transport and costs to fix. Waiting now to get a date. They have also agreed to address other items that are not 3rd party.
My dilemma is my dealer also has the facility to fix so do they do it or send back to Jayco? I am in favor of Jayco as they have done many more of these than the dealer. Thoughts?
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Send it back to Jayco. We went with a semi-local RV repair facility (vs four day round trip to IN) that specializes in Tiffin coaches, and while they finally got it right, it was on their second try. In hindsight we should have used the factory experience, and we ended up being on the road for four days anyway.
__________________
Rob & Kelly, Bella & Brady (Miniature Schnauzers)
2022 Eagle HT 28.5RSTS
2017 RAM 3500 SRW CTD/AISIN CC LB
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