We have a 2015 345BHTS and the back slide does not move....
I packed out of our friends house Sunday morning and the slides retracted just fine. Halfway home, after a few decent bumps (thanks to Saskatchewan highways), I noticed the bottom of the back slide was popped out, but the top was still flush. We tried to retract and extend the slide; the motor works, but the slide does not move.
I called our local dealer and the warranty period is over, so he suggested I take a look at the motor after removing the access panel. He also said he has never heard of this happening. I took off the access panel today and took a look at the motor. Everything looks fine; no sheared off pins; nothing looked out of the ordinary. Sure enough, the motor works. The bolt for manual retract/extend spins around, as I assume it should, but the slide does not move.
Anyone have any ideas? Thanks