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Old 12-23-2015, 03:48 PM   #1
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Slide Won't fully Extend

I really do love my Eagle 323 LKTS. But we are so tired of the continuing problems. From the slopping floor near the door, to the auto leveling system having to be adjusted 3 times since we purchased it in March, 2015, to the bedroom slide that has pulled the power cord and disconnected the motor, leaving us stranded on 2 occasions, now we have ANOTHER slide issue.

The dining room and 2 recliner slide continues to get out of alignment. The bottom of the slide frame closest to the door will not sit flush against the wall. This leaves the floor unlevel next to the dinning table, and the table itself left leaning towards the wall. It has been "fixed" 4 times by the dealer. For most of those times, it worked properly for a few trips, then started it again. This last time, I took it home from the dealer, and it was like the picture below shows at that first opening. The dealer says he is out of ideas. I have sent an email to Jayco service, and am waiting a reply. anyone have any ideas?
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Old 12-23-2015, 04:07 PM   #2
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Why isn't the dealer contacting JAYCO? Sounds like they aren't doing the proper fix IMHO.
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Old 12-23-2015, 04:23 PM   #3
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Agree, that is the dealers responsibility. If they are not doing it you are sadly having to.
Nothing wrong with having a problem that can't be resolved locally but they should be riding point on it.
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Old 12-23-2015, 05:56 PM   #4
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I just want it resolved. In the picture, you can see the crease in the carpet the raised floor is causing because the slide won't go out all the way. I'm concerned that the carpet will also have to be replaced to get rid of the crease.
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Old 12-23-2015, 06:11 PM   #5
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Have you tried putting the slide out before you level? I know it's contrary to what the book says, but apparently some slides function better that way. ???
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Old 12-23-2015, 08:32 PM   #6
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I will give that a shot
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Old 12-23-2015, 09:14 PM   #7
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Quote:
Originally Posted by Grumpy View Post
Have you tried putting the slide out before you level? I know it's contrary to what the book says, but apparently some slides function better that way. ???
I have always leveled and then opened and have never had an issue. Once the unit is level and stabilized - open.
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Old 12-23-2015, 09:15 PM   #8
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Let us know what dealer you are working with so I can make sure I don't go there. Really, he says he's out of ideas. I'm not sure why he thinks he has to solve the problem. Jayco has representatives that the dealers work with to resolve issues. IMO someone is not doing their job. Ask your dealer to get Jayco involved. Even if it needs to go back to the factory.
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Old 12-23-2015, 10:11 PM   #9
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Is that the typical LCI twin rail electric with the drive shaft? I've adjusted both electric and hydraulic LCI slides and hadn't had any trouble. I'll take a look tomorrow at something. If what you're experiencing is consistent now, should be a simple fix. I've had dealers be "out of ideas". It's one of the reason I learned all this junk.
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Old 12-24-2015, 05:23 AM   #10
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BigJohn, yes it is the electric LCI slide. The other two are the schwintek slides, this one is LCI. According to the dealer, he can see where the slide is "moving" and getting out of alignment. He torqued it down this time, and it still was out of alignment by the time I drove the 90 miles back home yesterday. I have told both him and Jayco I am of the opinion that something is not right with this particular slide, and the whole mechanics needs to be replaced. I don't know if you can have a lemon slide or not, but I think I have one.
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