Quote:
Originally Posted by DrSmart
How many warrant for 2 years and cover for full time use?
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1 or 2 year I see little difference if you have a decent manufacturer of trailer to start with. If something is going to break bust that is a warranty item actually covered by say Jayco VS the item manufacturer is usually going to be found and fixed in the first year.
From 1 to 2 years I'm willing to bet most of the items covered are small and or were found in year 1 just repaired fixed in 2.
Also let face it dealing with a dealer on warranty items sucks, almost easier, cheaper, faster to do it yourself or have a friend help out.
Typically most items are found in a PDI and the few remaining things in the following trips out. Friend waited almost 60 days for a warranty item just after he purchased his trailer... never actually took it home after PDI waited almost a month before he went and got it, then he got tired of waiting and found out the part was about $12, his time to haul the trailer back, diesel, waiting a day or week for install was worth way more, then the 5 min and 12$ to fix it himself. His next item he called the part manufacturer direct a few emails latter and the new part was sent out.
In my experience after dropping the trailer off for warranty service it was 30+ days for them to do the list of items I had. Some were ignored as by design, some claim I never told them it was broken, a few items broke again "trim" because they didn't fix the underling issue, and the few item that were just broke were fixed.
The kicker of it all was on pickup I fought with the trailer for 30 min trying to get it hooked up, all they typical steps were failing me as the jaws didn't want to close on the pin, ended up have to jack the trailer WAY up in the air with about 1/2 inch clearance in order to close the jaws, then the ride home SUCKED, every turn was a struggle. When I got home I figured out they busted my 5th wheel nylon disk "It was black not white" but I didn't know it and then I found out the manufacture of the hitch doesn't follow standard sizing on the 5th wheel pin and Expects you to run with a disk. So they change the dimension of the pin to plate to compensate for the slide disk.
so without the disk the jaws try and clamp around the bigger part of the pin.
Thankfully B&W said they design the jaws to support the full weight down on them and not just the plate.
So yeah to me the dealer is a evil thing to have to endure and not sure warranty is worth much after the first year.
Yes Im sure some have done well between 1 and 2 years and swear by it, but floorplan, price, quality, design all come before warranty consideration for me.
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