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Old 09-12-2014, 08:43 AM   #11
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Originally Posted by RVhiker View Post
Being aware of the emergency exits is critical for RV'ers - our portable homes burn in a flash. Evacuation drills are an excellent idea.

The emergency exit in my Jayco fifth wheel is in the bedroom, a window eight feet or so in the air. Exiting such a window is a gymnastic event and one that I hope all occupants of my trailer will excel in if really needed. However, I can certainly understand why namusmc65 wanted to avoid such unnecessary gymnastics. I too would have tried other approaches to getting out.

It's a shame that Jayco chose a keyless entry system that has had many reported problems.
+1 Bad situation, and I too am sorry you had to go through that.

Not everyone is spry enough to risk a broken leg (or worse) trying to use their emergency exit in a non-emergency event. Of course, if it were a true emergency, a minor injury from jumping out your window is preferable to to the alternative of remaining in your burning trailer awaiting certain death.

With that being said, it is very important to run the drills and know what you're going to do and how you'll get out. That is vital to proper preparedness IMO.

One pointer I would mention is to keep a basic tool box inside the TT. I have a small tool box in the cabinet by my door that has basic tools like screw drivers, a small socket set, electrical tools, tape, glue... This is in addition to my main toolbox. But even that rides in the front storage that can be accessed from under the bed.

At any rate, I hope you get it fixed right!
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Old 09-12-2014, 09:41 AM   #12
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Our "manual" deadbolt jammed on me last season and some WD40 instantly solved the problem. Now I lubricate the lock when I do the steps, jacks and other regular spots. It is worth noting that the lock showed no outward signs of needing to be lubed and the trailer was only a couple years old.

I believe these locks have been recalled but I had no success contacting that company for my parts. Will likely just do my own replacement at some point.
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Old 09-12-2014, 10:10 AM   #13
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I ordered mine with the manual lock, IMHO, an electric deadbolt has to have a manual unlock function that ALWAYS works, otherwise it's a failure by design. This type design could not pass a Failure Mode Effects Analysis (FMEA).
One simple question = failure of the design
sample fema question - What if the electric function fails?

I am a design engineer and I work with data and FEMA's

I do not believe the RV industry has ever seen a FEMA. If they have they would not allow a product to be installed on a trailer that can't pass the first question on the FEMA.

There has to be a way out from inside and it has to me manual and intutive meaning that anyone with any degree of common sense can get out in the event the lock refuses to move under electric power.

SO, RV industry........don't fix the lock, get rid of the lock and fix the design.

End of Rant
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Old 09-12-2014, 10:13 AM   #14
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Originally Posted by eldermike View Post
I ordered mine with the manual lock, IMHO, an electric deadbolt has to have a manual unlock function that ALWAYS works, otherwise it's a failure by design. This type design could not pass a Failure Mode Effects Analysis (FMEA).
One simple question = failure of the design
sample fema question - What if the electric function fails?

I am a design engineer and I work with data and FEMA's

I do not believe the RV industry has ever seen a FEMA. If they have they would not allow a product to be installed on a trailer that can't pass the first question on the FEMA.

There has to be a way out from inside and it has to me manual and intutive meaning that anyone with any degree of common sense can get out in the event the lock refuses to move under electric power.

SO, RV industry........don't fix the lock, get rid of the lock and fix the design.

End of Rant
That's so interesting! I do that kind of analysis ALL THE TIME. I had no idea there was actually a formal name or process for it!
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Old 09-12-2014, 11:52 AM   #15
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I must confess I'm a little puzzled by this. I have the 2015 version of this RV and I have the Bauer keypad type lock (with batteries) on mine. The inside knob which locks and unlocks the door does so by moving the deadbolt. So am I to understand that this knob could not be turned to unlock the door? What prevented the use of the knob to unlock the door? Were the front and back panels mis-aligned during assembly so that the knob failed to properly engage the deadbolt?
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Old 09-12-2014, 01:15 PM   #16
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That's so interesting! I do that kind of analysis ALL THE TIME. I had no idea there was actually a formal name or process for it!
It's a risk analysis system, it's engineering 101 in the auto industry. It assigns risk using a standard number system (3 numbers per item on the FEMA) applied a simple equation.( first two added X the third, this can vary) The max level for design failure is set before the process begins and anything above that number has to be redesigned before production begins. The questions (items) are brainstormed by a team so there is no hiding the potential faults.

It's been part of my life for 40 years and I can't even buy a gallon of milk without asking myself three questions about the purchase.
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Old 09-12-2014, 04:55 PM   #17
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Originally Posted by FoxFanRay View Post
I must confess I'm a little puzzled by this. I have the 2015 version of this RV and I have the Bauer keypad type lock (with batteries) on mine. The inside knob which locks and unlocks the door does so by moving the deadbolt. So am I to understand that this knob could not be turned to unlock the door? What prevented the use of the knob to unlock the door? Were the front and back panels mis-aligned during assembly so that the knob failed to properly engage the deadbolt?
The way you get out from inside is to unlock the deadbolt with the knob. This would not work. I even used a pair of pliers and thought I was about to break it off. The key would not even work it from outside. We tried lifting the door to see if it was jammed and a variety of other tricks. The only way we could get out was to take it apart. And yes, I know where all the emergency exits are and if this had been a true exit, we would have used them. I don't think the door would even stand up to my size 10 foot as I'm pretty sure I could knock it right out if necessary. We could actually feel the dead bolt binding in a certain spot once we got the mechanism apart. I think when we get home, a file and some oil on the inside perhaps might fix the problem. I am mainly pointing this out to hopefully help someone else avoid the same problem. It has taken several attempts some time to get the keyless entry to work. It clicks but nothing happens. This is a sign something is not right I do believe. Anyway, I will be reporting it to Jayco and Bauer for follow up. When I get home and get some spare time, I am taking it completely apart for analysis.
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Old 09-12-2014, 05:40 PM   #18
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One of the reasons I found this interesting is that when brand new, I had some issues with the keypad locking/unlocking the RV. I called Bauer while on our first trip. I spoke with customer service at Bauer and they had me run a few tests, one of which was operating the electronic locking with the door open. No issues were found. While the door was open I exercised the lock using the key. No issues until suddenly the key seemed to turn too far and somewhat stuck. I was able to free it using the inside knob. This did concern me greatly and I called Bauer and related this information. They immediately (and I do mean immediately) shipped me a new assembly. I have had no issues since then. What happened to you seems related to my experience.
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Old 09-15-2014, 03:36 PM   #19
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Update Bauer Keyless Entry

Quote:
Originally Posted by FoxFanRay View Post
One of the reasons I found this interesting is that when brand new, I had some issues with the keypad locking/unlocking the RV. I called Bauer while on our first trip. I spoke with customer service at Bauer and they had me run a few tests, one of which was operating the electronic locking with the door open. No issues were found. While the door was open I exercised the lock using the key. No issues until suddenly the key seemed to turn too far and somewhat stuck. I was able to free it using the inside knob. This did concern me greatly and I called Bauer and related this information. They immediately (and I do mean immediately) shipped me a new assembly. I have had no issues since then. What happened to you seems related to my experience.
The third generation owner of Bauer locks called personally today to express his apologies for this happening. He is also immediately sending me a new lock that has been thoroughly tested via 2 day shipping. I am sending him the old lock back so they can take a look at it to see what could have possibly gone wrong. Great customer service as far as I am concerned. Asked me to call him personally should I have any further problems.
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Old 09-15-2014, 05:00 PM   #20
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Our2014 Greyhawk had a defective motor fir keyless Bauer. Replacement on way...I am satisfied with the curb appeal of the keyless pad ! but will carry keys and probably not replace the new part when it arrives
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