our TV had issues when we picked it up new. It was unable to communicate to the sound system. He had another Pinnacle on the lot, and that one worked as intended, so we knew there was an issue. After delivery, we drove to a nearby RV park for a couple of days, shakedown, dealer said. He came by one day and replaced the main sound system box, and it didn't work. He then came again and replaced the HDMI cable, and still didn't work. He then called next morning as we were preparing to leave and asked us to swing by the dealership, to swap TV. When we got there, he had just started removing what he thought were screws that needed to come off to remove it. Just then, and accidentally, he noticed the TV slides in the mount, no screws needed to be removed. He grabbed it on each end and slowly pulled it up. It was a non-event thankfully. The TV had a bad HDMI input. BTW, ours is not a Furrion but an Insignia brand.
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2021 Ram Laramie 3500 SRW Air ride 50Gal fuel tank.
2021 Jayco Pinnacle 36FBTS, Andersen Ultimate Hitch
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