Warning on Furrion Microwave Convection

[maejoicer]

Our Furrion Microwave Convection quit working a month ago and we finally replaced it yesterday with a new unit, though we opted for a different brand. But this is what we found when it was removed from the wall It could have been a horrible disaster and fire.

Why did Jayco not put some sort of heat shield on the wall behind the unit?

Anyway, we were lucky but, if anyone else has this unit I would be very careful using it.

I am forwarding pictures to Jayco and Furrion just as an FYI and I don't expect any response but they need to be aware.

[pconroy]

Let us know if Furrion responds. I wonder what component is getting so hot?

[AKRUEBBE]

That should be cause for a recall for sure!!!!!!!!!!!!!!!!!!

[maejoicer]

I will, but I don't expect much. I edited the post and added more pictures.

[maejoicer]

Originally Posted by AKRUEBBE

That should be cause for a recall for sure!!!!!!!!!!!!!!!!!!

You would think!!! We are just fortunate that it didn't catch the Trailer on fire. I am not impressed with any of Furrions products

[F350guy]

I would file a complaint with NHTSA. We have the same oven in ours and have used the convection quite a bit. Makes me wonder if that is a wise decision.

What did you replace it with?

[maejoicer]

Originally Posted by F350guy

I would file a complaint with NHTSA. We have the same oven in ours and have used the convection quite a bit. Makes me wonder if that is a wise decision.

What did you replace it with?

We replaced it with a Whirlpool. We used ours a lot too because our oven does not keep an accurate temp, it fluctuates too much to try and bake anything. That is going to be the next replacement if I can find something better that will fit in the spot.

I don't know if that would fall under the NHTSA quidelines??

[maejoicer]

Originally Posted by maejoicer

We replaced it with a Whirlpool. We used ours a lot too because our oven does not keep an accurate temp, it fluctuates too much to try and bake anything. That is going to be the next replacement if I can find something better that will fit in the spot.

I don't know if that would fall under the NHTSA quidelines??

If you want to be on the safe side take it down and check the wall behind it.

[Jagiven]

Originally Posted by F350guy

I would file a complaint with NHTSA.

X2, I would make sure to take a picture of the make and model #. I would also keep the unit for a few months.

I do not believe this is a Jayco issue, but a Furrion issue. It is common practice with all microwaves not to have some special fire resistance wall board behind them.

[maejoicer]

Originally Posted by Jagiven

X2, I would make sure to take a picture of the make and model #. I would also keep the unit for a few months.

I do not believe this is a Jayco issue, but a Furrion issue. It is common practice with all microwaves not to have some special fire resistance wall board behind them.

I have pictures but the unit is now in the trash, the repair guy hauled it away for us....but, I believe it is a Jayco problem too, they are installing these units and should know it could be an issue.

[bill3kirk]

I recently replaced ours (with another Furrion - exact model) and there were no issues behind it. Although, we rarely use the convection mode.

[kirkelli]

i remember installing a Conventional Microwave oven in a kitchen cabinet years ago and recall the instructions stating, if i recall, 4 inches clearance in the back and two inches on the sides. Just curious, was the Furion actually in contact with the back wall? Defiantly sounds like the RV industry needs to start adhering to same guide lines as building codes for homes.

[RogerR]

I purchased a self adhesive high temperature, under hood, insulation that is about a 1/4 in thick. Designed to protect wire bundles and rubber hoses from hot exhaust pipes etc. I used it to line the area next to my fridge "chimney" as the heat was blasting through the 1/4 inch plywood.

Might be a good idea to put behind, just in case the new one runs hot.

Keep us informed if you hear anything from Jayco or Fedgov.

[ARoamer]

>>>>we were lucky but, if anyone else has this unit I would be very careful using it.<<<<
I'm not sure if the same Furrion Microwave / convection is used in all models,
could you please post model number and serial number?
Also, can you post how it's removed? Appears to be a rail on the rear, are there screws on the top?
Thanks!

[kirkelli]

Originally Posted by ARoamer

>>>>we were lucky but, if anyone else has this unit I would be very careful using it.<<<<
I'm not sure if the same Furrion Microwave / convection is used in all models,
could you please post model number and serial number?
Also, can you post how it's removed? Appears to be a rail on the rear, are there screws on the top?
Thanks!

I'm wondering if these conventional microwave ovens are being installed without proper clearance from walls.. Unless these are rated for a 'zero' clearance install, which i've never seen, i'd be very cautious. If there is such a 'zero clearance' animal, i would make damn sure thats what i would replace with, especially in an RV.

[Nature Ist]

There is a lot of conjecture on this topic, but it is clearly something that needs to be investigated by the manufacturer and many others including UL and NFPA, etc. There is a recall protocol under the Nation Traffic and Motor Vehicle Safety Act that applies to RV's.
Unfortunately, the best investigation would be to submit the actual unit to be further evaluated. If disposed, that isn't an option any longer.
My experience has been that if you submit the appliance and the evidence to your local Fire Marshal, that office can send it to a State Fire Safety Office for evaluation. Perhaps not all states have this option, but it would be worth a try.
My personal opinion is that this should be reported directly to some Federal level authority so it can be recorded and possibly investigated.

[ARoamer]

Seems to be a known issue as grand design has a recall-

https://www.mygrandrv.com/forum/show...nvection-Oven?
They call it "cosmetic".....

The "FIX" if you can call it a fix...

https://www.youtube.com/watch?v=737V...NOdq6&index=32

[ait109]

Originally Posted by kirkelli

I'm wondering if these conventional microwave ovens are being installed without proper clearance from walls.. Unless these are rated for a 'zero' clearance install, which i've never seen, i'd be very cautious. If there is such a 'zero clearance' animal, i would make damn sure thats what i would replace with, especially in an RV.

This is definitely a manufacturing defect in the microwave.

These are "Over-the-Range" type microwave ovens. They are designed for zero clearance installs, and there are no special requirements/shielding for the wall (or surrounding cabinets) on which they are mounted. I've replaced several in my rental homes over the years and have never seen this problem.

[kirkelli]

Originally Posted by Nature Ist

There is a lot of conjecture on this topic, but it is clearly something that needs to be investigated by the manufacturer and many others including UL and NFPA, etc. There is a recall protocol under the Nation Traffic and Motor Vehicle Safety Act that applies to RV's.
Unfortunately, the best investigation would be to submit the actual unit to be further evaluated. If disposed, that isn't an option any longer.
My experience has been that if you submit the appliance and the evidence to your local Fire Marshal, that office can send it to a State Fire Safety Office for evaluation. Perhaps not all states have this option, but it would be worth a try.
My personal opinion is that this should be reported directly to some Federal level authority so it can be recorded and possibly investigated.

Double Amen on that

[kirkelli]

Originally Posted by ait109

This is definitely a manufacturing defect in the microwave.

These are "Over-the-Range" type microwave ovens. They are designed for zero clearance installs, and there are no special requirements/shielding for the wall (or surrounding cabinets) on which they are mounted. I've replaced several in my rental homes over the years and have never seen this problem.

10-4 that... I did some Google research and found that these come in both flavors. Some require clearance some don't.. I can tell you one thing,, i would much rather trust a dry wall backing than something nearly made of paper coming into contact with a hot oven. Defiantly would be follwoing the video posted above