Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
Jayco RV Owners Forum
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 11-03-2021, 08:27 AM   #1
Senior Member
 
maejoicer's Avatar
 
Join Date: Sep 2019
Location: Pacific Northwest
Posts: 315
Exclamation Warning on Furrion Microwave Convection

Our Furrion Microwave Convection quit working a month ago and we finally replaced it yesterday with a new unit, though we opted for a different brand. But this is what we found when it was removed from the wall It could have been a horrible disaster and fire.

Why did Jayco not put some sort of heat shield on the wall behind the unit?

Anyway, we were lucky but, if anyone else has this unit I would be very careful using it.

I am forwarding pictures to Jayco and Furrion just as an FYI and I don't expect any response but they need to be aware.
Attached Thumbnails
IMG_20211102_110832994 (1).jpg   IMG_20211102_110915953.jpg   IMG_20211102_121221251_HDR.jpg  
__________________
Jim & Ro Joice
2019 Pinnacle
Pacific Northwest

Quote: Ever notice how "What the Hell" is always the right answer?
maejoicer is offline   Reply With Quote
Old 11-03-2021, 08:36 AM   #2
Senior Member
 
Join Date: Jun 2016
Location: Denver
Posts: 3,387
Let us know if Furrion responds. I wonder what component is getting so hot?
__________________
2016 Greyhawk 31FK
pconroy is offline   Reply With Quote
Old 11-03-2021, 08:48 AM   #3
Senior Member
 
AKRUEBBE's Avatar
 
Join Date: Apr 2018
Location: Natalbany Creek Campground, Amite City, LA
Posts: 3,218
That should be cause for a recall for sure!!!!!!!!!!!!!!!!!!
__________________
AL & JANET KRUEBBE
2019 PINNACLE 37RLWS
2018 NORTH POINT 315RLTS (TRADED)
2017 RAM 3500 DRW DIESEL/AISIN 4.10 AIR BAGS
B&W COMPANION TURN OVER BALL HITCH
Formerly from Sequim, WA
AKRUEBBE is offline   Reply With Quote
Old 11-03-2021, 08:51 AM   #4
Senior Member
 
maejoicer's Avatar
 
Join Date: Sep 2019
Location: Pacific Northwest
Posts: 315
I will, but I don't expect much. I edited the post and added more pictures.
__________________
Jim & Ro Joice
2019 Pinnacle
Pacific Northwest

Quote: Ever notice how "What the Hell" is always the right answer?
maejoicer is offline   Reply With Quote
Old 11-03-2021, 08:54 AM   #5
Senior Member
 
maejoicer's Avatar
 
Join Date: Sep 2019
Location: Pacific Northwest
Posts: 315
Quote:
Originally Posted by AKRUEBBE View Post
That should be cause for a recall for sure!!!!!!!!!!!!!!!!!!
You would think!!! We are just fortunate that it didn't catch the Trailer on fire. I am not impressed with any of Furrions products
__________________
Jim & Ro Joice
2019 Pinnacle
Pacific Northwest

Quote: Ever notice how "What the Hell" is always the right answer?
maejoicer is offline   Reply With Quote
Old 11-03-2021, 08:57 AM   #6
Senior Member
 
F350guy's Avatar
 
Join Date: May 2020
Location: Oklahoma
Posts: 562
I would file a complaint with NHTSA. We have the same oven in ours and have used the convection quite a bit. Makes me wonder if that is a wise decision.

What did you replace it with?
__________________
Jim
2020 F350 Platinum, srw, lbcc, 4X4, 6.7 diesel, 12,400 GVWR
2020 Pinnacle 32RLTS, Reese Goose Box
F350guy is offline   Reply With Quote
Old 11-03-2021, 09:14 AM   #7
Senior Member
 
maejoicer's Avatar
 
Join Date: Sep 2019
Location: Pacific Northwest
Posts: 315
Quote:
Originally Posted by F350guy View Post
I would file a complaint with NHTSA. We have the same oven in ours and have used the convection quite a bit. Makes me wonder if that is a wise decision.

What did you replace it with?
We replaced it with a Whirlpool. We used ours a lot too because our oven does not keep an accurate temp, it fluctuates too much to try and bake anything. That is going to be the next replacement if I can find something better that will fit in the spot.

I don't know if that would fall under the NHTSA quidelines??
__________________
Jim & Ro Joice
2019 Pinnacle
Pacific Northwest

Quote: Ever notice how "What the Hell" is always the right answer?
maejoicer is offline   Reply With Quote
Old 11-03-2021, 09:19 AM   #8
Senior Member
 
maejoicer's Avatar
 
Join Date: Sep 2019
Location: Pacific Northwest
Posts: 315
Quote:
Originally Posted by maejoicer View Post
We replaced it with a Whirlpool. We used ours a lot too because our oven does not keep an accurate temp, it fluctuates too much to try and bake anything. That is going to be the next replacement if I can find something better that will fit in the spot.

I don't know if that would fall under the NHTSA quidelines??
If you want to be on the safe side take it down and check the wall behind it.
Attached Thumbnails
IMG_20211102_134034852.jpg  
__________________
Jim & Ro Joice
2019 Pinnacle
Pacific Northwest

Quote: Ever notice how "What the Hell" is always the right answer?
maejoicer is offline   Reply With Quote
Old 11-03-2021, 09:20 AM   #9
Senior Member
 
Jagiven's Avatar
 
Join Date: May 2012
Location: Minnesota
Posts: 9,009
Quote:
Originally Posted by F350guy View Post
I would file a complaint with NHTSA.
X2, I would make sure to take a picture of the make and model #. I would also keep the unit for a few months.

I do not believe this is a Jayco issue, but a Furrion issue. It is common practice with all microwaves not to have some special fire resistance wall board behind them.
__________________

2012 Jayco X23B
2020 Ram Laramie 3500 SRW Air ride 50Gal fuel tank.
2007 Dodge Dakota Quad Cab (retired from towing)
Equal-I-zer 4-Point Sway Control
Jagiven is offline   Reply With Quote
Old 11-03-2021, 09:25 AM   #10
Senior Member
 
maejoicer's Avatar
 
Join Date: Sep 2019
Location: Pacific Northwest
Posts: 315
Quote:
Originally Posted by Jagiven View Post
X2, I would make sure to take a picture of the make and model #. I would also keep the unit for a few months.

I do not believe this is a Jayco issue, but a Furrion issue. It is common practice with all microwaves not to have some special fire resistance wall board behind them.
I have pictures but the unit is now in the trash, the repair guy hauled it away for us....but, I believe it is a Jayco problem too, they are installing these units and should know it could be an issue.
__________________
Jim & Ro Joice
2019 Pinnacle
Pacific Northwest

Quote: Ever notice how "What the Hell" is always the right answer?
maejoicer is offline   Reply With Quote
Old 11-03-2021, 12:09 PM   #11
Senior Member
 
bill3kirk's Avatar
 
Join Date: Aug 2018
Location: Lawtey
Posts: 251
I recently replaced ours (with another Furrion - exact model) and there were no issues behind it. Although, we rarely use the convection mode.
__________________
Bill K
2018 North Point 377RLBH, Roadmaster Comfort Ride, Dexter E-Z Flex Suspension, Flexair 21k Pinbox
2017 Ford F350 Lariat CC DRW LB 6.7, Air Lift 7500XL with Air Lift dual channel wireless
bill3kirk is offline   Reply With Quote
Old 11-03-2021, 02:21 PM   #12
Senior Member
 
kirkelli's Avatar
 
Join Date: Aug 2018
Location: ridgecrest
Posts: 1,014
i remember installing a Conventional Microwave oven in a kitchen cabinet years ago and recall the instructions stating, if i recall, 4 inches clearance in the back and two inches on the sides. Just curious, was the Furion actually in contact with the back wall? Defiantly sounds like the RV industry needs to start adhering to same guide lines as building codes for homes.
kirkelli is offline   Reply With Quote
Old 11-03-2021, 08:20 PM   #13
Senior Member
 
RogerR's Avatar
 
Join Date: Jul 2016
Location: Mapleton
Posts: 3,700
I purchased a self adhesive high temperature, under hood, insulation that is about a 1/4 in thick. Designed to protect wire bundles and rubber hoses from hot exhaust pipes etc. I used it to line the area next to my fridge "chimney" as the heat was blasting through the 1/4 inch plywood.

Might be a good idea to put behind, just in case the new one runs hot.

Keep us informed if you hear anything from Jayco or Fedgov.
__________________
2017 SLX 195RB
2021 Jeep Grand Cherokee Summit L 5.7L V8
Andersen WDH hitch, Renogy 100 AH Lithium &
200 Watts solar panels from Renogy

Prev. '14 Jeep Grand Cherokee Overland, gas 3.6 V6
RogerR is offline   Reply With Quote
Old 11-04-2021, 05:48 AM   #14
Senior Member
 
ARoamer's Avatar
 
Join Date: Mar 2021
Location: St Johns MI
Posts: 1,021
What model Furrion?

>>>>we were lucky but, if anyone else has this unit I would be very careful using it.<<<<
I'm not sure if the same Furrion Microwave / convection is used in all models,
could you please post model number and serial number?
Also, can you post how it's removed? Appears to be a rail on the rear, are there screws on the top?
Thanks!
__________________
2020 Pinnacle 32rlts
640 watts solar, 300AH lithium
2020 High Country Duramax 3500
TS3 Hitch
Ms says I'm full of useless knowledge and other stuff...
ARoamer is offline   Reply With Quote
Old 11-04-2021, 07:09 AM   #15
Senior Member
 
kirkelli's Avatar
 
Join Date: Aug 2018
Location: ridgecrest
Posts: 1,014
Quote:
Originally Posted by ARoamer View Post
>>>>we were lucky but, if anyone else has this unit I would be very careful using it.<<<<
I'm not sure if the same Furrion Microwave / convection is used in all models,
could you please post model number and serial number?
Also, can you post how it's removed? Appears to be a rail on the rear, are there screws on the top?
Thanks!
I'm wondering if these conventional microwave ovens are being installed without proper clearance from walls.. Unless these are rated for a 'zero' clearance install, which i've never seen, i'd be very cautious. If there is such a 'zero clearance' animal, i would make damn sure thats what i would replace with, especially in an RV.
kirkelli is offline   Reply With Quote
Old 11-04-2021, 07:54 AM   #16
Senior Member
 
Nature Ist's Avatar
 
Join Date: Jan 2019
Location: Litchfield, CT
Posts: 450
There is a lot of conjecture on this topic, but it is clearly something that needs to be investigated by the manufacturer and many others including UL and NFPA, etc. There is a recall protocol under the Nation Traffic and Motor Vehicle Safety Act that applies to RV's.
Unfortunately, the best investigation would be to submit the actual unit to be further evaluated. If disposed, that isn't an option any longer.
My experience has been that if you submit the appliance and the evidence to your local Fire Marshal, that office can send it to a State Fire Safety Office for evaluation. Perhaps not all states have this option, but it would be worth a try.
My personal opinion is that this should be reported directly to some Federal level authority so it can be recorded and possibly investigated.
__________________
2020 Eagle HT 30.5 CKTS Modern Farmhouse (16" wheels, spring shackles set on lower hole of frame, SumoSprings TSS-107-40, standard kingpin, B&W Companion slider, TST-507 TPMS, Progressive Industries hardwired 50A EMS HW-50C)
2019 F250 SRW SuperCab 4X4 SB 6.2 (10,000# GVW) 3.73 Axle 18" wheels
Nature Ist is offline   Reply With Quote
Old 11-04-2021, 08:13 AM   #17
Senior Member
 
ARoamer's Avatar
 
Join Date: Mar 2021
Location: St Johns MI
Posts: 1,021
Not a new problem evidently

Seems to be a known issue as grand design has a recall-

https://www.mygrandrv.com/forum/show...nvection-Oven?
They call it "cosmetic".....

The "FIX" if you can call it a fix...
__________________
2020 Pinnacle 32rlts
640 watts solar, 300AH lithium
2020 High Country Duramax 3500
TS3 Hitch
Ms says I'm full of useless knowledge and other stuff...
ARoamer is offline   Reply With Quote
Old 11-04-2021, 09:02 AM   #18
Member
 
Join Date: Mar 2021
Location: Scottsdale
Posts: 59
Quote:
Originally Posted by kirkelli View Post
I'm wondering if these conventional microwave ovens are being installed without proper clearance from walls.. Unless these are rated for a 'zero' clearance install, which i've never seen, i'd be very cautious. If there is such a 'zero clearance' animal, i would make damn sure thats what i would replace with, especially in an RV.
This is definitely a manufacturing defect in the microwave.

These are "Over-the-Range" type microwave ovens. They are designed for zero clearance installs, and there are no special requirements/shielding for the wall (or surrounding cabinets) on which they are mounted. I've replaced several in my rental homes over the years and have never seen this problem.
ait109 is offline   Reply With Quote
Old 11-04-2021, 09:33 AM   #19
Senior Member
 
kirkelli's Avatar
 
Join Date: Aug 2018
Location: ridgecrest
Posts: 1,014
Quote:
Originally Posted by Nature Ist View Post
There is a lot of conjecture on this topic, but it is clearly something that needs to be investigated by the manufacturer and many others including UL and NFPA, etc. There is a recall protocol under the Nation Traffic and Motor Vehicle Safety Act that applies to RV's.
Unfortunately, the best investigation would be to submit the actual unit to be further evaluated. If disposed, that isn't an option any longer.
My experience has been that if you submit the appliance and the evidence to your local Fire Marshal, that office can send it to a State Fire Safety Office for evaluation. Perhaps not all states have this option, but it would be worth a try.
My personal opinion is that this should be reported directly to some Federal level authority so it can be recorded and possibly investigated.
Double Amen on that
kirkelli is offline   Reply With Quote
Old 11-04-2021, 09:39 AM   #20
Senior Member
 
kirkelli's Avatar
 
Join Date: Aug 2018
Location: ridgecrest
Posts: 1,014
Quote:
Originally Posted by ait109 View Post
This is definitely a manufacturing defect in the microwave.

These are "Over-the-Range" type microwave ovens. They are designed for zero clearance installs, and there are no special requirements/shielding for the wall (or surrounding cabinets) on which they are mounted. I've replaced several in my rental homes over the years and have never seen this problem.
10-4 that... I did some Google research and found that these come in both flavors. Some require clearance some don't.. I can tell you one thing,, i would much rather trust a dry wall backing than something nearly made of paper coming into contact with a hot oven. Defiantly would be follwoing the video posted above
kirkelli is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 11:14 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2022, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.