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Old 04-12-2016, 12:56 AM   #1
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What will Jayco do with my tire blowouts

Last week we were just crossing the bridge at the Hoover dam and one of the Towmax tires blew out. I had just checked the tires that morning and they looked good. We limped of the highway to an exit and changed the tire. Got back on the highway went a couple miles at reduced speed and another tire on the opposite side blew. Now we are a few miles from an exit without a spare. To make a long story short we made it to an exit and spent the night in a gas station lot in Henderson AZ.
The next day we tried to find an RV dealer to give us some help as we also lost the brake wiring. Not a dealer in the Las Vegas could help us for a week. We did find a Superior Tire dealer in Henderson that went out of his way to get us going. He found us some Goodyear tires and had them in the store by the time I got there with a rim. We got the RV to his shop and had the tires on and had a tech that knows electric brakes and rewired them in a few hours. The tire dealer advised me to keep the old tire carcass for any warranty claim. Good advice.
I called Jayco as the RV is still under warranty and asked what I should do with the tires. They said contact a Towmax dealer. Come to find out there was not one tire dealer that was listed for Towmax in the Las Vegas area that would claim they were a dealer. I called Jayco again and told them this and they said to drop the old tires off at a Jayco dealer and have them shipped back to Jayco. They needed the carcass for a claim.
Now I wonder what Jayco is going to do with the tires and what type of settlement will develop. The tires had about 2000 miles on them and were inflated to 80 PSI. I also have a tire monitoring system and all seemed well before the blowouts.
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Old 04-12-2016, 06:39 AM   #2
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It appears that your trailer tires is in the neighborhood of 2 years old or older. (Look at the date on the sidewall). Jayco will do nothing because its not Jayco's tires. They will turn it over to towmax who in all likelihood will do nothing. Getting any kind of warranty on a 2 year old tire is going to be tough. My advice is to go buy the best quality tires that you can find and not spend much time on trying to get warranty on the old ones. Live and learn!!
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Old 04-12-2016, 06:51 AM   #3
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Keep on Jayco and e-mail to document everything or know the person you are talking with in the event of a phone call.

Jayco stepped up for me on the claim when my tires were failing. I did not deal with Towmax at all. Keep all your receipts as you will need them. It might take time, but if your persistent it should reward you.

For now get back to camping and perhaps down the line something will happen for your trouble.
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Old 04-12-2016, 07:02 AM   #4
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I didn't even bother trying to get anything done when the Towmax tires started failing on my Jayco last year. I just bought four new Maxxis tires and went on about my business.
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Old 04-12-2016, 07:55 AM   #5
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I didn't even bother trying to get anything done when the Towmax tires started failing on my Jayco last year. I just bought four new Maxxis tires and went on about my business.
How are the Maxxis holding up for you? I am heading to Mrytle Beach next week and was real nervous about taking another trip with my 3 yr old Towmax after everything I have read. Late yesterday afternoon I placed and order with Discount Tire Direct for aluminum rims mounted and balanced with Maxxis M8008. I received UPS emails this morning that delivery is coming tomorrow. Hopefully all is well, and tires are not that outdated. Curious about your Maxxis, hopefully I made the right decision.
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Old 04-12-2016, 07:58 AM   #6
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Glad Jayco is stepping up to the plate. Please let us know what the outcome is.
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Old 04-12-2016, 08:51 AM   #7
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It going to be be tough to prove the tires were not under or over inflated or that the 5er was not overloaded (especially since there were two blow outs). So, I'm guessing that if you get any remuneration, you will be fortunate.
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Old 04-12-2016, 10:26 AM   #8
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How are the Maxxis holding up for you? I am heading to Mrytle Beach next week and was real nervous about taking another trip with my 3 yr old Towmax after everything I have read. Late yesterday afternoon I placed and order with Discount Tire Direct for aluminum rims mounted and balanced with Maxxis M8008. I received UPS emails this morning that delivery is coming tomorrow. Hopefully all is well, and tires are not that outdated. Curious about your Maxxis, hopefully I made the right decision.

So far, so good on the Maxxis. They've only been on there about a year and I've got maybe a thousand miles on them.

My Towmax tires started coming apart with less than two years and 2,000 miles on them. On my trip to Texas Motor Speedway last April, I noticed in my rear view mirror when I turned a corner that one of the Towmax tires on the left had badly separated. I immediately detoured to Discount Tire and replaced the two on that side. They only had two in stock. When I arrived back home at the end of that weekend, one of the tires on the other side was losing air. The tread had come apart on it. I ordered two more Maxxis tires from Discount Tires online and installed those before my next trip. The two that hadn't "failed" had that classic bulge in the tread. They were just blowouts waiting to happen. I felt fortunate to have caught the two that I did when I did.

I really wanted to put LT tires on my camper, but based on the weight of the trailer and the difference in the load rating between ST and LT of the same size, I was afraid to do so. I bought the Maxxis based on the feedback I received here and on other sites. I'm hoping they'll prove to be better tires than the Towmax tires were.
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Old 04-12-2016, 10:36 AM   #9
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So far, so good on the Maxxis. They've only been on there about a year and I've got maybe a thousand miles on them.

My Towmax tires started coming apart with less than two years and 2,000 miles on them. On my trip to Texas Motor Speedway last April, I noticed in my rear view mirror when I turned a corner that one of the Towmax tires on the left had badly separated. I immediately detoured to Discount Tire and replaced the two on that side. They only had two in stock. When I arrived back home at the end of that weekend, one of the tires on the other side was losing air. The tread had come apart on it. I ordered two more Maxxis tires from Discount Tires online and installed those before my next trip. The two that hadn't "failed" had that classic bulge in the tread. They were just blowouts waiting to happen. I felt fortunate to have caught the two that I did when I did.

I really wanted to put LT tires on my camper, but based on the weight of the trailer and the difference in the load rating between ST and LT of the same size, I was afraid to do so. I bought the Maxxis based on the feedback I received here and on other sites. I'm hoping they'll prove to be better tires than the Towmax tires were.
Just figured out this morning that I have about 4000 miles on my Towmax, so should probably consider myself lucky so far. Best that I make the switch before this next trip. Thanks
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Old 04-12-2016, 10:37 AM   #10
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It going to be be tough to prove the tires were not under or over inflated or that the 5er was not overloaded (especially since there were two blow outs). So, I'm guessing that if you get any remuneration, you will be fortunate.
I agree with you it would be hard to prove the trailer was not over weight or the tires were not inflated properly. But the burden of proof should be on the tire manufacturer otherwise no ones tire warranty would be valid. The other two tires I had were also showing signs of failure. The easiest way to see this is the tires will no longer be flat across the tread. They start to crown.
I bought Goodyear Marathon tires as they were the only tire I recognized that was available in a fifty mile radius. If I had the opportunity I would have tried Maxxis. I could only find 2 Maxxis tires in my size in Las Vegas. I hope the goodyear tires hold up a while.
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