Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
Jayco RV Owners Forum

Thread Tools Search this Thread Display Modes
Old 02-07-2023, 09:47 PM   #1
Senior Member
DonkeyFluffer's Avatar
Join Date: Sep 2018
Location: Knoxville
Posts: 266
1st Service done

I went to Excel Truck Group in Chester VA for my 1st annual service. They are a Freightliner Oasis center. First come first served and they open at 0700 daily. I was there at 0700 and out by 1100. Rik was my service manager. I had called the week ahead to make sure that had all required parts/filters (they did not). They have a really nice Drivers Lounge with recliners, big screen, and keurig coffee.

They did all the checks that were in the Freightliner service manual (IM, M1,M2 thru 16,000 miles) though I only have 5911miles. I did not have them do the generator as I did that myself already.

Anyway, I know that most of you do your own labor and were I not moving out of the house this month to hit the road full-time time I'd have done the same, but I found them to be professional and thorough. Total cost was $579, with $240 of that being labor. Oil, oil filter, air filter, fuel filters, lube, and a bunch of items checked. I do know they checked them because they found the same things I already knew: wipers need replacing, conventional horn doesn't work, though air horn does.

My brakes are at 95%, which I'm happy with and hopefully helped by me leaving the exhaust brake on most of the time.

So if you're passing thru the Richmond area and you need service, I'll have to say I would use them again.
DonkeyFluffer is offline   Reply With Quote
Old 02-08-2023, 08:15 PM   #2
Senior Member
Join Date: Nov 2016
Location: San Antonio
Posts: 2,337
It's nice to read a positive story.
2017 JayFlight 21QB
2021 Ford F150 SCrew 3.5 Eco, 157”, 3.55, Tow Pkg
TaftCoach is offline   Reply With Quote
Old 02-10-2023, 07:36 AM   #3
Senior Member
EA37TS's Avatar
Join Date: Sep 2019
Location: Longs
Posts: 1,483
We lived about 2 miles from there so I used them a few times and they are good. I will caution you that if the rig has to go in their RV lot overnight it might get goofed around with. Small practical joke type stuff like stuff moving from cabinet to cabinet etc…

Trying to find the same caliber service center around Myrtle Beach now.
EA37TS is offline   Reply With Quote
Old 02-10-2023, 06:39 PM   #4
Senior Member
DonkeyFluffer's Avatar
Join Date: Sep 2018
Location: Knoxville
Posts: 266
Good to know. Thank you.
DonkeyFluffer is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.

All times are GMT -6. The time now is 04:49 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2023, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.