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Old 01-06-2021, 12:34 PM   #1
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Dim flashing light 2020 Seneca

Hi all,

My right rear jack isn’t coming down and shows “excessive slope” on the panel when, in fact, there’s no slope. There is a dim flashing light behind the display panel you can see when it’s pitch black out. Not knowing much about this system, could that be flashing because of an error code? The dealer bled the lines of air to no avail. Any suggestions? Thanks!
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Old 01-06-2021, 03:58 PM   #2
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Did you get a manual covering the jacks when unit purchased?
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Old 01-06-2021, 04:43 PM   #3
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I would bypass the dealer and contact Equalizer direct, you will get better information and help.
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Old 01-06-2021, 06:04 PM   #4
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Quote:
Originally Posted by Dchafe View Post
Hi all,

My right rear jack isn’t coming down and shows “excessive slope” on the panel when, in fact, there’s no slope. There is a dim flashing light behind the display panel you can see when it’s pitch black out. Not knowing much about this system, could that be flashing because of an error code? The dealer bled the lines of air to no avail. Any suggestions? Thanks!


POWER LED ON Red when power is ON
OFF when power is OFF
FLASH every 1 sec. in sleep mode very dim

Will it come down if you use the manual rear down button?

You can try to reset both of these:

Setting the Null:
Null is the term used to indicate the levelness of the coach. A null setting was done at the factory so that the system will try to level, however most likely it will need to be set after the installation of the control panel as the leveling sensor is in the panel. With the coach sitting somewhat level on the shop floor and with the panel power off, depress and hold the Auto-Level button and then press and release the power button Do not release the Auto-Level button and listen for a series of beeps. After the keypad has beeped 5 to 6 times, release the Auto-Level button (the keypad will continue to beep as long as the Auto-Level button is held). The new null has been set and the panel will maintain this setting. This process may need to be completed later following an Auto-Level process if the coach is not level.

Orientation Setting:
This process cannot be completed until after the system has been connected to power and the control panel has been mounted and all electrical harness connections have been completed. This process teaches the control panel where the front of the coach is and how the control panel is mounted (vertical or horizonal). If this process in not performed correctly the processor will not know where the front of the coach is. It is possible that without doing this process it may work on a level floor/shop environment however when at sites where the system needs to operate specific legs for leveling it very likely will operate the improper legs. Once this process is properly completed the setting will be “retained” in the control panel and should not ever need to be done again.
With the control panel off press and hold the all retract button then while holding it press the power button, then release both buttons. The power light will start blinking and you will hear a rhythm beeping, also the 4 jacks down indicator lights will be on. Next the orientation is selected by pressing one of the manual control arrows. The exact specific one is determined by how the panel is mounted (see examples below). You will select up arrow if the panel is mounted vertically and down arrow if it is mounted horizonal. The specific one is the one that most relates to the front of the coach.

Examples:
If the panel is mounted vertically in the dash so that you are looking at it when sitting in the driver’s seat. You would push the up arrow for the front jacks.
If the panel is mounted horizonal and in a side surface next to the drivers left arm, then you would push the down arrow for the right-side jacks.
If the panel is mounted vertically in a cabinet wall so that when you are looking at it, you are facing the rear of the coach then you would press the up arrow for the rear jacks.
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Old 01-06-2021, 06:36 PM   #5
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It’s at the dealer now. It has been for a while. I went to pick it up and first noticed scratches all over the back cap. Going through the “repaired” list, they only repairs half when all of the repairs were checked off. One of the repairs was the Jacks. This has been incredibly frustrating. They all want to sell you an RV, but why does the service after the sale suck so terribly. Great idea reaching out to the manufacturer. Thanks for the write up as well. They are checking what happened to the back cap while it was in their possession.
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Old 01-06-2021, 08:44 PM   #6
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Originally Posted by Dchafe View Post
It’s at the dealer now. It has been for a while. I went to pick it up and first noticed scratches all over the back cap. Going through the “repaired” list, they only repairs half when all of the repairs were checked off. One of the repairs was the Jacks. This has been incredibly frustrating. They all want to sell you an RV, but why does the service after the sale suck so terribly. Great idea reaching out to the manufacturer. Thanks for the write up as well. They are checking what happened to the back cap while it was in their possession.
oh my... this has all the tell-tale signs of another CW service experience... I hope it is not the case.
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