After typing this up, I realized it was from a post in July with no follow-up from the OP. I'm hitting "Submit" anyway since the
thread was already necro'd and hopefully the pics and discussion with help others.
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My previous SOB Class A and our current Accolade had the same door issues (more of a closing issue, but the pics I have might help you diagnose yours), despite having different doors and being made in two different factories. In both cases, I think they were installed in an opening that was slightly too wide.
I suspect you'll find your problem is one of the following:
- The lock is getting triggered (our kids always managed to hit ours somehow)
- Your pin is a little better than mine was from the factory, but rubbing so tightly against that inner plate that your door is hard to pull/push open
- The latch itself is sticking when separately/manually tested (possibly bad latch or just needing lubrication)
- The door or door frame is racked and it's rubbing elsewhere (as others have already pointed out).
In the photo below, the screwdriver is pointing out the wear on ours where the pin wasn't sitting into the latch properly (more on that in a minute). I would verify that the latch properly opens and closes when not wrapped around the pin. You can use a screwdriver to close it (should click twice) and pop fully back open when the inner and outer door handles are used. If that doesn't work as expected, you may want to verify nothing is rubbing, things are lubed properly as suggested by others, or it could just be a bad latch assembly.
I removed the brush from the screen door to better observe how the pin was interacting and aligning with the latch. In our case (both of them), the head of the pin was hitting some internal latch parts (where the screwdriver is pointing in the photo above), interfering with the latch closing properly.
I shimmed out the pin with some washers so that the head of the pin would clear those parts.
It should look like this when closed and fully seated in the V-notch on the outer part of the latch assembly. Note that the head of the pin is clearing the area it was previously hitting. It was hard to get a decent photo of it closed without removing the grab bar inside the door, but this should be good enough to get the point across.
Lastly, I also had to move the pin outward so the door would properly double-latch (works like a car's door - two clicks). Otherwise, we'd only get one click out of it, which means the door isn't fully secure, and the deadbolt wouldn't engage properly.
Now, I can close the door with one finger from the outside. When it gets super cold, it can still require a little more force to close it, most likely just because of the cold weatherstripping around the door. We moved to FL to solve that problem.