If your Swift has a "BOSS® dual-zone radio with Bluetooth®, DVD and remote", it is an aftermarket system installed by Jayco, or an audio business under contract. The good news is it's a very well-respected system. It sounds like you may have to take it to your dealer for repair.
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2012 Jay Flight 19RD
2016 Ford F150 XLT 2X4 SC 3.5L Eco Max Tow
2010 Tundra TRD DBL Cab (Traded)
2 new fluffy Corgis, Bayley and Stanley
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