Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
Jayco RV Owners Forum
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 02-09-2024, 05:54 PM   #1
Junior Member
 
Join Date: Feb 2024
Location: reno
Posts: 2
Terrain 19' Battery Issue

I purchased a 19' Terrain a little over a month ago. I have no clue about the battery and I am completely new to this type of system. We had a 10 minute walk through from the dealer and away we went. Figuring I'd just dive in and get an understanding this year as we use it.

We live in Reno, Nevada and have cold, but not extremely cold weather. With that said, the first couple of weeks we did have a cold snap and I didn't do anything to the battery system as I assumed the dealer had it already prepared. In early January the battery was completely dead and had to connect to shore power and recalibrate the system. I then stored it per the instructions and took it out of storage last weekend for a trip to Utah.

During the trip, i had several errors and faults on the system, none of which I understand yet. After trying to figure it out, the system is now dead. The process at which it went through was the following:

The renogy system was working when the trip started, but had a "Cell Imbalance" error with code 2 showing. Then it switched to a "Cell Under Voltage" error with code 3, then to "Over Temperature" error with code 3 still. Then the battery switch by the sliding door stopped working and i can't turn on the battery at all. The monitors still show the error "Over Temperature" but the reset switch does nothing.

I'm at a loss and the dealers service department I purchased from will not call me back.

Even plugged into shore power, the battery switch by the sliding door will not turn on the battery and nothing, absolutely nothing works in the RV.

Any advice on where to begin would be helpful.

Thanks,

Scott
Attached Thumbnails
IMG_4667.jpg   IMG_4669.jpg   IMG_4678.jpg   IMG_4680.jpg  
spartanUP is offline   Reply With Quote
Old 02-15-2024, 02:14 PM   #2
Junior Member
 
Join Date: Feb 2024
Location: Las Vegas
Posts: 1
Your MaxVoltage on Cell 12 indicates it is bad. Anything that high is bad news, should be around 3300 - 3400. Dealer will have to replace it. Also your Total Voltage is 55.2. Only supposed to go up to 54.7. If you're on FB, you should join the Jayco Terrain/Entegra Launch group. Incredible wealth of knowledge there. DEHCO (now Patrick Distributing) designed the system and they will tell you the same thing. Might help grease the skids with getting it replaced. You can reach them at 574-294-2684. Dustin is a great resource. Best to call when you're at your van and can answer any questions they might have.
1sved1 is offline   Reply With Quote
Old 02-20-2024, 11:10 PM   #3
Junior Member
 
Join Date: Feb 2024
Location: reno
Posts: 2
Thank you

Thanks for the input, I will reach out to Dehco and see where that gets me to begin with.
spartanUP is offline   Reply With Quote
Old 02-21-2024, 01:18 PM   #4
Senior Member
 
RogerR's Avatar
 
Join Date: Jul 2016
Location: Mapleton
Posts: 4,295
If it is a Renogy battery I would call Renogy and see it they have an idea on resetting the battery. If you bought it new then it has a warranty and you will need to talk to them anyway. They are California so look up the hours on their website.
__________________
2017 SLX 195RB
2021 Jeep Grand Cherokee Summit L 5.7L V8
Andersen WDH hitch, Renogy 100 AH Lithium &
200 Watts solar panels from Renogy

Prev. '14 Jeep Grand Cherokee Overland, gas 3.6 V6
RogerR is offline   Reply With Quote
Old 02-21-2024, 03:13 PM   #5
Senior Member
 
craigav's Avatar
 
Join Date: Mar 2017
Location: North Texas
Posts: 3,391
I agree with contacting Renogy. I have a hard time believing that the high temp was (or is) 124.1C which would be just over 255 degrees Fahrenheit and then a low temp of negative 40 degrees.
__________________
2010 GreyHawk 31SS
craigav is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by Jayco, Inc. or any of its affiliates. This is an independent, unofficial site.


All times are GMT -6. The time now is 03:44 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.