Jayco RV Owners Forum

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Old 06-18-2016, 08:28 PM   #11
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Location: Wheatfield
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Originally Posted by homer1959 View Post
Since most guys here are fixing their brand spankin new amish quality trailer, why not trying to get a credit for the 2 years warranty at time of purchase ? That would make lots of sense to me
Our Jayco is up on blocks at our own private campsite. I have no vehicle capable of towing it, nor do I care to. If i knew there were this many problems with new campers, I might just have decided to upgrade our old 50 year old TT and not buy a new one.

In any event, only a couple minor issues, that I would classify as more like "adjustments". Easy peasy. We did recently have a leak in our kitchen faucet, so rather than bother the dealer (they weren't going to do the work anyway), I contacted jayco directly.

All I wanted was a new faucet. I'll do the replacement (like about 3 minutes work). First of all they were very clear that the new faucet would not be warrantied, since a dealer did not replace it. Also, since they wanted the old one back, I asked for a UPS pre-paid label and I would return it in the same box....

Not possible. I had to PAY for the UPS charge and then send them the bill and i would be reimbursed.

Now listen. If the dealer had done it they would have had to pay for LABOR AND the part. I SAVED them the labor charge and I still had to go thru a bunch of piddly dink horse doodoo hoop jumping.

The new faucet works awesome, and I'm happy as a clam. But I'm still PO'd because I have yet to receive the $7 check to reimburse the shipping. If I had gone to Wallyworld I could have had the same faucet for $12 and not had to send so many emails and wait to get the parts and reimbursement.

I still have several months left on the warranty. I hate the thought of having to deal with something above my capabilities. knowing that our trailer ain't going nowhere to be fixed.

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Old 06-22-2016, 10:02 AM   #12
Join Date: Mar 2016
Location: Tampa
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Originally Posted by jjjmyst View Post
The grey and or black drain valve leaks filling the drain tube between dumps. Currently unresolved but another shop told me some of the valves being used are cheap and leak constantly.
Just came back from the second trip and had this issue. If it seems to be an issue on the next trip, I'll have to tackle this one.

2016 Jay Flight 33RBTS
Blue Ox SwayPro 1500
2006 Silverado 2500, LBZ Duramax, Allison Trans
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Old 07-10-2016, 10:49 AM   #13
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Location: Northern Wyoming
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In the RV world you get what you pay for. We just down graded, Whitehawk to a JayFeather. Many reasons. No issues after 5 trip home from dealer. Any minor breaks I will fix or replace. I want to add or change taillights!
2012 Tundra-5.7
2016 Jayco JayFeather 23 RSLW
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Old 07-10-2016, 11:41 AM   #14
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Mine is a 2013 so it is not new, but it is not old either. Since I bought in later 2012 I took my trailer back to my purchasing dealer once for a few things after my first trips but they were fairly minor...loose interior trim piece, tape on slide lifting and a few similar things I can't remember right now. It was early enough in the season that my trailer was not going to be tied up when I was planning on camping.

Since then I have done my own repairs like tightening plumbing connections at the shower base and the water fill while under warranty because the dealer's service department schedule conflicted with my camping schedule and my dealer is a 90 minute ride each way. None of the repairs I did while under warranty cost me a bunch and I like doing my own work when convenient. I've never felt the need to milk every last penny out of a warranty if it did not work with my big picture but if a major system had failed, my trailer would have been parked on the dealer's lot with lots of friendly "progress update" phone calls from my wife. (She is nicer than me so when we want to play nice she does her thing.)

Out of warranty I've replaced in-line air break in black tank flush line and reattached various trim pieces that have come loose from being knocked and bumped by chairs, feet, etc. My trailer has been very, very reliable.

From all I've read online and in magazines it does seem that the RV industry is having more quality control issues with RVs of all configurations and price ranges. (Yes, I know there are people like me who have few if any issues and people tend to complain more than praise but if you do a lot of reading across brands and styles the trend is that the number and nature of the problems reported are getting worse not better.) I think the problem is the pressure of building to a price point combined with quantity over quality focus.

I'm lucky that I have a good small independent RV shop one town over where I store my RV so if I have an issue I can't fix I know there is good, if not cheap, help close. He will also do his best to get me on the road as quickly as possible.
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Old 07-10-2016, 12:07 PM   #15
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I don't get why a unit would need to sit at dealer for 6 weeks? Our local Jayco dealer (not where we purchased) looks at your unit on the day your appointment is and fixes anything they have parts for. If parts need to be ordered, you can take your trailer home and bring it back once parts arrive.
2015 Jayco X213
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Old 07-10-2016, 01:29 PM   #16
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Location: Houston
Posts: 102
I got a 2016 jayflight after our first run the hot/cold lines were backward and one of the bearing seals were bad, made appt. at dealer got back 2 days later everything fixed. Put about 4000 miles on it in 6 months, everything good so far
2016 Jay Flight 287 BHSW
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Old 07-10-2016, 02:02 PM   #17
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I've had pretty good luck with mine so far after 3 years. I also haven't returned to the dealer for repairs but opted to fix the small problems myself. I'd say half the repair I have completed weren't due to Amish craftsmanship but due to cheap material used to make the TT. Furion and Jensen are not high or mid-grade quality audio electronics, they are Chinese junk.

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